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Lion randomly crashes - black screen

515392 Views 2,925 Replies Latest reply: Apr 13, 2014 6:55 AM by paulohco RSS Branched to a new discussion.
  • dschamis Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 4:00 PM (in response to whetty101)

    Me too - 2010 MBP i7 - frequent black screen - the computer is pretty unusable at this point.

  • i005754 Calculating status...
    Currently Being Moderated
    Jul 21, 2011 4:01 PM (in response to i005754)

    I installed gfxCardStatus and set it to use the integrated video card only - still crashes.  Most notably on opening the app store and in Keynote.  My machine is mosly unusable

  • verbaL123 Calculating status...
    Currently Being Moderated
    Jul 21, 2011 6:14 PM (in response to whetty101)

    I am getting the same error. Also have MBP 2.66 ghz intel core i7, 4gb ram

  • aexis Calculating status...
    Currently Being Moderated
    Jul 21, 2011 6:30 PM (in response to dschamis)

    Have same error, also related to this it seems

     

    https://discussions.apple.com/message/15679697#15679697

     

    I crashed about 6-8 times so far often in a row since clean install of Lion.

     

    Seems like the graphics are overheating even though it is under no load? I installed fan control and on idle I am at 126 degrees fahrenheit is this too hot? Seems so with no programs open.

     

    It seems to happen to me most often while browsing and closing Firefox 5.1 but think this is a Lion issue for sure not firefox

  • i005754 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 7:15 PM (in response to whetty101)

    I contacted Apple support regarding the issue and was advised that I should re-install Lion or perhaps fall back to 10.6.  I was rather disappointed that the tech was not willing to entertain the notion that there may actually be a problem in the delivered build of the OS.

     

    Does anybody know whether an official bug report has been filed with Apple?

  • aexis Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 7:22 PM (in response to i005754)

    I have submitted a special file to apple as per request of an engineer that has crash reports and error logs in it.

     

    Reinstalling will not fix the issue, I had the black screen crash when I did a normal snow leopard to lion "upgrade" keeping old data. Then I did a full clean install of Lion from a USB stick formating drive, etc and have the exact same problem with black screen crashing with same frequency so I can safely say reinstalling fresh Lion will not fix the problem!

     

    Installing snow leopard will probably fix the problem as I never had this black screen crash issue with snow leopard as many others on here only had the problem when installing Lion.

     

    I hope this issue is resolved however so I can use Lion after paying and having spent so much time installing/reinstalling the OS for it's new features!

  • i005754 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 7:22 PM (in response to aexis)

    Thanks Aexis! 

  • meraTechStuff Level 1 Level 1 (120 points)
    Currently Being Moderated
    Jul 21, 2011 7:28 PM (in response to aexis)

    Fortunately, I didn't encounter any of these issues when I upgraded to Lion from Clean Installation of Snow Leopard along with all updates. But I encountered couple of other issues when I clean install Lion using USB.

  • verbaL123 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 7:53 PM (in response to whetty101)

    I have sent a tip to Engadget, TUAW, and MacRumors about this issue. I also sent an e-mail to Steve. Hope to raise the visibility of this issue to get quick relief.

  • tnaseem Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 7:54 PM (in response to meraTechStuff)

    Interesting, I also have a 15" MBP 2.66Mhz i7 (2010 model). I've had 2 of these 'black screen' crashes, requiring a hard reset.

     

    The first time was while I was putting an application into a folder in Launchpad, the second time just now while I was switching between screensavers in the System Prefs.

     

    Each time, I've had to do a hard reset but sent the report off to apple...

     

    Uncanny that most of us appear to have the same model MBP...

  • aexis Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 11:56 PM (in response to tnaseem)

    Installed 2 utilities gfx status and fan control and seems more stable now. Will keep monitoring for crashes however has only been about an hour without crash since installing these

     

    1. gfx status install, click little "i" in top menu bar and (set to integrated only)

     

    DL Link

     

    http://www.macupdate.com/app/mac/33905/gfxcardstatus

     

    2. fan control install, search fan control in spotlight or goto system preferences -> other -> fan control and (set to 2500 default RPM and set low and high temp thresholds to lowest sliders)

     

    DL Link

     

    http://www.macupdate.com/app/mac/23137/fan-control

     

    My macbook now seems to be managing heat much better with these utilities and settings.

     

    Hopefully a software/firmware update for Lion will apply some of these fixes if this is the issue!

  • tnaseem Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 11:54 PM (in response to aexis)

    Sadly, the integrated gfx is not an option for me, as I use an external monitor, which requires the NVidia gfx. Having said that, my machine actually crashed while I was out and about (ie. running on battery and integrated gfx selected).

  • igrigat Calculating status...
    Currently Being Moderated
    Jul 22, 2011 1:27 AM (in response to whetty101)

    Just want to add myself to the list: Same problem, same model. MBP mid-2010 with i5-processor and Geforce GT 330. Hope Apple will fix the problem fast. Its really annoying and I don't want to kill my OS with all these hard-resets

  • tnaseem Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 22, 2011 1:57 AM (in response to igrigat)

    Just happened AGAIN! This time when I ended a Skype video call. Hit the end call button and poof!

     

    When I rebooted, I got the Problem Report thingy pop up, and sending it off. This is the contents of the report.

     

    I have the fan control and gfxcardstatus apps running too, as mentioned previously. So the fan control, at least is making no difference.

     

    The Crash Dump:

     

    Interval Since Last Panic Report:  86452 sec

    Panics Since Last Report:          3

    Anonymous UUID:                    738BFF27-2007-40AD-892E-27EC1D297731

     

     

    Fri Jul 22 20:46:09 2011

    panic(cpu 2 caller 0xffffff7f809882bf): NVRM[0/1:0:0]: Read Error 0x00000000: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff8115795000 0x0a5480a2, D0, P2/4

    Backtrace (CPU 2), Frame : Return Address

    0xffffff8118d73d10 : 0xffffff8000220702

    0xffffff8118d73d90 : 0xffffff7f809882bf

    0xffffff8118d73e20 : 0xffffff7f80a783fc

    0xffffff8118d73e70 : 0xffffff7f8099402a

    0xffffff8118d73e90 : 0xffffff7f8097518e

    0xffffff8118d73f40 : 0xffffff7f8092f23d

    0xffffff8118d73f70 : 0xffffff800023dafc

    0xffffff8118d73fb0 : 0xffffff8000820057

          Kernel Extensions in backtrace:

             com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f809 28000->0xffffff7f80bfefff

                dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f808b4000

                dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f80916000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f808de000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    11A511

     

     

    Kernel version:

    Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

    Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

     

    System uptime in nanoseconds: 16084509457994

    last loaded kext at 10946547718884: com.apple.driver.AppleUSBCDC          4.1.15 (addr 0xffffff7f808a8000, size 16384)

    last unloaded kext at 9389542530117: com.apple.iokit.IOAVBFamily          1.0.0d22 (addr 0xffffff7f807c3000, size 36864)

    loaded kexts:

    com.vmware.kext.vmnet          3.0.0

    com.vmware.kext.vmioplug          3.0.0

    com.vmware.kext.vmci          3.0.0

    com.vmware.kext.vmx86          3.0.0

    org.pqrs.driver.KeyRemap4MacBook          7.3.0

    com.vara.driver.VaraAudio          1.0.3

    com.drahtwerk.iScreenFramebuffer          1.2

    com.rogueamoeba.HermesAudio          3.0.2

    at.obdev.nke.LittleSnitch          2.4.0

    com.apple.driver.AppleUSBCDC          4.1.15

    com.apple.filesystems.smbfs          1.7.0

    com.apple.driver.AppleBluetoothMultitouch          66.3

    com.apple.filesystems.ntfs          3.8

    com.apple.driver.AppleHWSensor          1.9.4d0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleUpstreamUserClient          3.5.9

    com.apple.driver.AppleMCCSControl          1.0.24

    com.apple.driver.AppleHDA          2.1.1f11

    com.apple.driver.AppleMikeyDriver          2.1.1f11

    com.apple.driver.AGPM          100.12.40

    com.apple.driver.AudioAUUC          1.59

    com.apple.driver.AppleIntelHDGraphics          7.0.2

    com.apple.driver.AppleIntelHDGraphicsFB          7.0.2

    com.apple.driver.SMCMotionSensor          3.0.1d2

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AudioIPCDriver          1.2.0

    com.apple.driver.AppleSMCLMU          2.0.1d2

    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0b2

    com.apple.GeForce          7.0.2

    com.apple.driver.AppleMuxControl          3.0.8

    com.apple.driver.AppleLPC          1.5.1

    com.apple.driver.AppleUSBTCButtons          220.8

    com.apple.driver.AppleIRController          309

    com.apple.driver.AppleUSBCardReader          3.0.0

    com.apple.driver.AppleUSBTCKeyboard          220.8

    com.apple.iokit.SCSITaskUserClient          3.0.0

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          32

    com.apple.iokit.IOAHCIBlockStorage          2.0.0

    com.apple.driver.AirPort.Brcm4331          500.20.6

    com.apple.iokit.AppleBCM5701Ethernet          3.0.6b9

    com.apple.driver.AppleUSBHub          4.4.0

    com.apple.driver.AppleEFINVRAM          1.5.0

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleFWOHCI          4.8.6

    com.apple.driver.AppleAHCIPort          2.1.8

    com.apple.driver.AppleACPIButtons          1.4

    com.apple.driver.AppleUSBEHCI          4.4.0

    com.apple.driver.AppleRTC          1.4

    com.apple.driver.AppleHPET          1.6

    com.apple.driver.AppleSMBIOS          1.7

    com.apple.driver.AppleACPIEC          1.4

    com.apple.driver.AppleAPIC          1.5

    com.apple.driver.AppleIntelCPUPowerManagementClient          166.0.0

    com.apple.nke.applicationfirewall          3.0.30

    com.apple.security.quarantine          1

    com.apple.driver.AppleIntelCPUPowerManagement          166.0.0

    com.apple.iokit.IOAVBFamily          1.0.0d22

    com.apple.driver.AppleBluetoothHIDKeyboard          152.3

    com.apple.driver.AppleHIDKeyboard          152.3

    com.apple.driver.AppleMultitouchDriver          220.62

    com.apple.driver.IOBluetoothHIDDriver          2.5f17

    com.apple.kext.triggers          1.0

    com.apple.driver.DspFuncLib          2.1.1f11

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.iokit.IOSurface          80.0

    com.apple.iokit.IOBluetoothSerialManager          2.5f17

    com.apple.iokit.IOSerialFamily          10.0.5

    com.apple.iokit.IOFireWireIP          2.2.3

    com.apple.iokit.IOAudioFamily          1.8.3fc11

    com.apple.kext.OSvKernDSPLib          1.3

    com.apple.driver.AppleHDAController          2.1.1f11

    com.apple.iokit.IOHDAFamily          2.1.1f11

    com.apple.driver.AppleSMC          3.1.1d2

    com.apple.driver.IOPlatformPluginFamily          4.7.0b2

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.AppleGraphicsControl          3.0.8

    com.apple.driver.AppleBacklightExpert          1.0.3

    com.apple.nvidia.nv50hal          7.0.2

    com.apple.NVDAResman          7.0.2

    com.apple.iokit.IONDRVSupport          2.3

    com.apple.iokit.IOGraphicsFamily          2.3

    com.apple.driver.BroadcomUSBBluetoothHCIController          2.5f17

    com.apple.driver.AppleUSBBluetoothHCIController          2.5f17

    com.apple.iokit.IOBluetoothFamily          2.5f17

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.0

    com.apple.iokit.IOUSBMassStorageClass          3.0.0

    com.apple.driver.AppleUSBMultitouch          220.23

    com.apple.iokit.IOUSBHIDDriver          4.4.0

    com.apple.driver.AppleUSBMergeNub          4.4.0

    com.apple.driver.AppleUSBComposite          3.9.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.0

    com.apple.iokit.IOBDStorageFamily          1.6

    com.apple.iokit.IODVDStorageFamily          1.6

    com.apple.iokit.IOCDStorageFamily          1.7

    com.apple.driver.XsanFilter          403

    com.apple.iokit.IOAHCISerialATAPI          2.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.0

    com.apple.iokit.IO80211Family          400.40

    com.apple.iokit.IOEthernetAVBController          1.0.0d5

    com.apple.iokit.IONetworkingFamily          2.0

    com.apple.iokit.IOUSBUserClient          4.4.0

    com.apple.iokit.IOFireWireFamily          4.4.3

    com.apple.iokit.IOAHCIFamily          2.0.6

    com.apple.driver.AppleEFIRuntime          1.5.0

    com.apple.iokit.IOHIDFamily          1.7.0

    com.apple.iokit.IOUSBFamily          4.4.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          165

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          326

    com.apple.iokit.IOStorageFamily          1.7

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.4

    com.apple.iokit.IOPCIFamily          2.6.5

    com.apple.iokit.IOACPIFamily          1.4

    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334248312D4346382020

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334248312D4346382020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)

    Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: ST9500325ASG, 500.11 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: hub_device, 0x0409  (NEC Corporation), 0x005a, 0xfd130000 / 5

    USB Device: USB RECEIVER, 0x046d  (Logitech Inc.), 0xc50e, 0xfd133000 / 7

    USB Device: iPhone, apple_vendor_id, 0x1297, 0xfd131000 / 6

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

  • fgiamma Calculating status...
    Currently Being Moderated
    Jul 22, 2011 2:19 AM (in response to whetty101)

    Same problem here 2010 Macbook pro... I think it's something completely non related to the software you use, I had random crashes every now and then even with the simple Finder. I really hope Apple will fix this soon, otherwise I will be forced to roll back to Snow Leopard... Pretty annoying bug though, Apple should pay more attention to this things in addition to the bells and whistles, I really don't miss these "Windows" behaviours...

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