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Time machine no longer working

12734 Views 46 Replies Latest reply: Apr 20, 2012 8:35 AM by Pondini RSS
  • almuthana Calculating status...
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    Jul 23, 2011 6:03 AM (in response to immby)

    So there is no solution for resolving this issue with out erasing previous back ups ?!!

  • Pondini Level 8 Level 8 (38,710 points)
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    Jul 23, 2011 8:12 AM (in response to almuthana)

    almuthana wrote:

     

    So there is no solution for resolving this issue with out erasing previous back ups ?!!

    The earlier problem was with an initial backup; it sounds like your situation may not be the same.

     

    Please clarify your situation.

  • almuthana Level 1 Level 1 (0 points)
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    Jul 23, 2011 8:20 AM (in response to Pondini)

    Thanks for your promt responce

    My problem is when ever i try to open time machine i am getting an error message (An unexpected error occurred (error code -6584) so i am not able to access it to retreive backup files

  • Pondini Level 8 Level 8 (38,710 points)
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    Jul 23, 2011 8:29 AM (in response to almuthana)

    Try repairing your backups, per #A5 in Time Machine - Troubleshooting.

     

     

    If that doesn't help, please clarify your situation:

     

    Where are your backups?

    Are other Macs backing-up to the same place?

    Is there other data there?

    What version of OSX are you on?

  • almuthana Level 1 Level 1 (0 points)
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    Jul 23, 2011 8:39 AM (in response to Pondini)

    1- my backups are on Time Capsule

    2- i am using only my personal MBP on the time capsulte

    3- the data on time capsule are only backup files to my MBP

    4- i just updated to lion and since then i am getting error 6584 when i try to access the time machine

  • Pondini Level 8 Level 8 (38,710 points)
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    Jul 23, 2011 8:41 AM (in response to almuthana)

    Ok, good.

     

    Try repairing your backups, per #A5 in Time Machine - Troubleshooting.

  • almuthana Level 1 Level 1 (0 points)
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    Jul 23, 2011 1:34 PM (in response to Pondini)

    ok i am done now with repairing my backups as per #A5, i got this msg

    The volume Backup of Almuthana’s MacBook Pro appears to be OK.

     

    after that i tried to access the time machine and i am getting the same Error 6584

     

    what should i do now?

  • Pondini Level 8 Level 8 (38,710 points)
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    Jul 23, 2011 1:41 PM (in response to almuthana)

    Try the things you haven't already done in #E4 of Time Machine - Troubleshooting.

     

    There are a few folks having the same problem, and no definitive resolution has been posted yet, unfortunately.

  • almuthana Level 1 Level 1 (0 points)
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    Jul 23, 2011 1:53 PM (in response to Pondini)

    i tried it, unfortunately am having the same error, any way thanks for time and whats your advice? what should i do?

  • Pondini Level 8 Level 8 (38,710 points)
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    Jul 23, 2011 2:00 PM (in response to almuthana)

    Did you try Resetting your TC? (per http://support.apple.com/kb/ht3728)?

     

    If you have AppleCare, give them a call.

     

    If not, you can still call them, but they'll charge you ($50 U.S., I think).

     

    If you do get a resolution, PLEASE post back for the benefit of the others. 

     

     

    If you have an external HD, you might want to back up to it temporarily.  If not, consider getting one; once this is sorted out, you can use it for "secondary" backups.  See #27 in  Time Machine - Frequently Asked Questions for some suggestions.

  • almuthana Level 1 Level 1 (0 points)
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    Jul 23, 2011 2:32 PM (in response to Pondini)

    sure, apreciate it, thanks a lot

  • mitekpty Calculating status...
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    Jul 23, 2011 2:41 PM (in response to Pondini)

    Hi,

     

    In my opinion, it has nothing to do with working on the TC. It seems to be a Lion problem as it happened yesterday in my case.

     

    1.

    Fresh installed Lion on a MBP1 (Macbook Pro #1). Migrated the files from a Snow Leopard MBP2 (Macbook Pro #2). Error 6584 when trying to access TC for the first time from MBP1.

     

    2.

    Upgraded MBP2 with Lion. No problem accessing TC.

     

    3.

    Fresh installed Lion on MBP2. Migrated files from Lion MBP1 from 1 above, which could not access TC. No problem accessing TC from MBP1.

     

    Could you try to access the TC with a different user? Perhaps creating a new Admin user and try to access the TC?

     

    Good luck!

  • Remek Calculating status...
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    Aug 15, 2011 3:39 AM (in response to Pondini)

    Greetings. Error 6584 with my Time Machine. Would you be kind to help with this error, please. I know your website but so far i wasn't able to solve my issue. Before i had this issue i deleted my sparse bundle back up from my Time Capsule. I didn't follow exactly your advice. I just deleted because i want to make more space for new back up. Now i know how to do this properly. Your support with this error will be highly appreciated. If you can do this step by step i guess i will be able to make it.

  • Pondini Level 8 Level 8 (38,710 points)
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    Aug 15, 2011 9:46 AM (in response to Remek)

    Sorry, but I don't have a fix. 

     

    Whatever this is, seems to affect a few folks running Lion only.  A couple of them seem to say they can back up if they do a Back Up Now from the TM icon.

     

    If you haven't yet, try a "full reset" per #A4 in Time Machine - Troubleshooting.

     

    If that doesn't help, try repairing your backups, per #A5 there.

     

    Otherwise, about all I can suggest is to be sure your Time Capsule and Airport Utility have the latest updates, and search the forum for 6584 to see if a solution is found.

  • dmccloud Calculating status...
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    Aug 30, 2011 9:03 PM (in response to immby)

    I had this same error and tried to connect to the Time Capsule from the Finder to see if I could get to the files that way.  It prompted me for the password, which I thought was odd, because I had already done that from with the Time Machine preferences.  So, on a whim, I decided to try the TC Restore again after entering the password and saving it to the keychain in the Finder.  It seemed to work fine at that point.

     

    I think the moral of the story may be that Finder needs the password also?

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