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There was a problem installing Mac OS X

62111 Views 62 Replies Latest reply: Jan 22, 2014 8:23 AM by Scott Perez-Fox RSS
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igalarzab Calculating status...
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Jul 24, 2011 12:43 PM

Hi there,

 

I have a problem with my macbook pro (2011 series).

I wanted to make a clean install of Lion so I burned the internal DMG of Lion (InstallESD.dmg) to a DVD (and to a pendrive, and to a partition).

Also, I check that the md5 sum of the file is correct (comparing with a friend)

 

Then I deleted all the partitions and I tried to install Lion, but didn't work.

There is an error in the instalation, before starting. "There was a problem installing Mac OS X. Try reinstalling".

 

In the install log there are two errors, but I think they are normal, because the instalation process want to find a partition with MacOS Server. The errors are:

 

Failed to locate volume with UUID AA438896-3641-B662-C0760B37587D

Couldn't find Mac OS X (Server) install data.

 

The HDD it's in good state (I passed the tests of the Disk Utility).

 

Now I have a very expensive stone :) without an OS, and I can't install anything on it, because the Lion Instalation DVD doesn't want to work and my DVD of Snow Leopard is 600 kilometers far away (not my lucky day ;) )

 

Any ideas?

 

Thank you!!

MacBook Pro, Mac OS X (10.7)
  • austingaijin Calculating status...
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    Jul 24, 2011 6:13 PM (in response to igalarzab)

    Here's the crucial bit.  I got myself into this boat.  After wiping my entire drive, I wondered "HOW can it possibly be finding any remnants of Lion?"  The answer is PRAM.  You need to reset your PRAM.

     

    Follow this article:

     

    http://support.apple.com/kb/ht1379

     

    After doing this, and restarting, I got a different error and a window displaying a log containing details of the failed installation.  It doesn't matter.  Just select a new startup disk, or do the "hold the Option key during boot" trick to select your USB install image, and when you restart, you'll get the normal "clean installer" options.

     

    Brett

  • Csound1 Level 7 Level 7 (32,255 points)
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    Jul 24, 2011 6:15 PM (in response to igalarzab)

    Invest $29 on a copy of Snow Leopard, then do the rest.

  • VDNYC7 Calculating status...
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    Jul 24, 2011 6:18 PM (in response to Csound1)

    wait 4 help or they will remove you msg you have to say only good things about apple im back to leopard 10.6.8 untill 10.7.4or 5

  • austingaijin Level 1 Level 1 (15 points)
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    Jul 24, 2011 6:22 PM (in response to Csound1)

    I think you miss the point.  Firstly, within a very short time, users will no longer be able to buy Snow Leopard.  And buyers of new Macs don't have SL.  Without this PRAM trick, there is no way to recover from a truly messed up Lion install.

     

    EVEN re-installing SL WILL NOT fix it (I know, I did it).  Because the Lion installer keeps information in PRAM.  After you've installed Snow Leopard (which will work fine), when you run the Lion installer, and the Lion installer restarts the system, it will find the bad PRAM state and will not continue.

  • Csound1 Level 7 Level 7 (32,255 points)
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    Jul 24, 2011 6:23 PM (in response to austingaijin)

    austingaijin wrote:

     

    I think you miss the point.  Firstly, within a very short time, users will no longer be able to buy Snow Leopard.  And buyers of new Macs don't have SL.  Without this PRAM trick, there is no way to recover from a truly messed up Lion install.

     

    EVEN re-installing SL WILL NOT fix it (I know, I did it).  Because the Lion installer keeps information in PRAM.  After you've installed Snow Leopard (which will work fine), when you run the Lion installer, and the Lion installer restarts the system, it will find the bad PRAM state and will not continue.

    Reset Pram, Reinstall SL

  • austingaijin Level 1 Level 1 (15 points)
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    Jul 24, 2011 6:28 PM (in response to Csound1)

    Clearly he was trying to upgrade to Lion, because he wants to use Lion.  Just because you don't like Lion, doesn't mean others don't.  Or are you saying there is some technical reason to install SL before Lion?

  • clwalk Calculating status...
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    Jul 26, 2011 8:08 AM (in response to igalarzab)

    Same issue and this worked for me as well.  Thanks austingaijin!

  • Csound1 Level 7 Level 7 (32,255 points)
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    Jul 26, 2011 10:33 AM (in response to austingaijin)

    austingaijin wrote:

     

    Clearly he was trying to upgrade to Lion, because he wants to use Lion.  Just because you don't like Lion, doesn't mean others don't.  Or are you saying there is some technical reason to install SL before Lion?

     

    If you are not running 10.6.7 or 10.6.8 you can't connect to the App Store so you can't download 10.7 (Lion), or did you miss that part?

  • austingaijin Level 1 Level 1 (15 points)
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    Jul 26, 2011 7:26 PM (in response to Csound1)

    Csound1, you really just like to argue don't you?  That is actually not true.  I have two computers, on the first one I installed Lion via the App Store, then I burned a Lion DVD following Apple's instructions, then I performed a clean install of Lion on the second computer.  It was the second computer that had this same problem.  You can encounter this issue whether you are upgrading OR performing a clean install using Lion on a DVD or USB memory stick.

     

    Regardless, it seems my advise has helped several people, and for that I am glad.

  • Csound1 Level 7 Level 7 (32,255 points)
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    Jul 27, 2011 5:31 AM (in response to austingaijin)

    OK, so you don't need 10.6 etc, but one of your 2 computers does need it?

     

    Whatever

  • ChefJJ Calculating status...
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    Jul 27, 2011 5:34 AM (in response to austingaijin)

    austingaijin, thank you!  Clearing the PRAM worked.  I tried everyway possible and kept getting the same 2 errors, no-recovery issue and the failed osx install one.  Cleared pram and was able to install OSX Lion any of the ways, dvd, usb, hd-recovery.  Thank You!

  • austingaijin Level 1 Level 1 (15 points)
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    Jul 27, 2011 4:55 PM (in response to Csound1)

    Ha, won't give it up Csound1, eh?  We're a business, we use Macs for testing, we often wipe and clean install machines.  We did it on 10.6 (format and re-install), now we do it with Lion.  Not everyone uses their computer exactly like Csound1, can you imagine?!

  • netnothing Level 1 Level 1 (55 points)
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    Jul 29, 2011 9:15 AM (in response to austingaijin)

    AWESOME!  Thanks so much for the info.  Worked perfectly!

     

    -Kevin

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