jrbuuck

Q: My Mac Pro spontaneously restarts

Over the last couple weeks my computer has suddenly and repeatedly restarted itself without warning while I was using it. It's as if the power was flipped off for a fraction of a second. I checked the power cables, of course, and they're fine. My house has good electrical and no other appliance has behaved like this.

What possible trouble could this behavior indicate? I'm making sure I've got everything backed up in case it goes down for good.

Thanks

MacPro G5 (aluminum), Mac OS X (10.5.7), 2 x 3 GHz Quad Core

Posted on Jul 30, 2009 12:16 AM

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Q: My Mac Pro spontaneously restarts

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  • by Murphy101,

    Murphy101 Murphy101 Jul 15, 2011 3:09 AM in response to Murphy101
    Level 1 (0 points)
    Jul 15, 2011 3:09 AM in response to Murphy101

    second day running with no problems!

  • by Giggle Cream,

    Giggle Cream Giggle Cream Jul 18, 2011 2:37 AM in response to jrbuuck
    Level 1 (0 points)
    Jul 18, 2011 2:37 AM in response to jrbuuck

    I have been unplugging my Mac Pro overnight and plugging it back in in the morning, waiting 5-6 seconds then turning it on. Problem has not happened whilst I have done that.

     

    Bit of a pain though.

  • by GertSterner,

    GertSterner GertSterner Jul 23, 2011 1:31 PM in response to jrbuuck
    Level 1 (0 points)
    Jul 23, 2011 1:31 PM in response to jrbuuck

    I have a MacPro1,1 and it has also been restarting by it self the last week. It has done it 4 times now. I can hear a "click" sound so I know it is the power that is the problem. Nothing else restarts, so it is not the mains power. I.e. the router would restart if it lost power, and it is ok. I also se nothing on the lights here, it's just the MacPro that does this.

     

    I have been running 10.6 so I formated the harddrive, reinstalled a clean 10.6 and upgraded it to 10.7 and did not install any app's at all. While surfing in Safari it restarted again, so I know it is not the OS or App's, it is hardware.

     

    I think it is a heat problem during summer, so I have moved it to a more cold inviroment to see if it helps. I will write again to tell if it did or not in a couble of weeks.

  • by Felipe Lopes,

    Felipe Lopes Felipe Lopes Jul 26, 2011 11:44 AM in response to Miguel from Salvador-BA
    Level 1 (4 points)
    iPhone
    Jul 26, 2011 11:44 AM in response to Miguel from Salvador-BA

    Miguel, read this answer on this topic. Re: Need help with Red Led (not the ram ones).

  • by cakesson,

    cakesson cakesson Aug 4, 2011 11:20 PM in response to jrbuuck
    Level 1 (0 points)
    Aug 4, 2011 11:20 PM in response to jrbuuck

    I have a Mac Pro 3.1 (2008). Add me to the list of people who this is happening to. It started happening the Same month my Apple care ran out. Incredibly frustrating and I was shocked to find this thread and seeing how prevalent this issue is!

     

    I guess, let trouble shooting begin :(. I thought I had left this behind by going away from PCs...

     

    /Christian

  • by cakesson,

    cakesson cakesson Aug 4, 2011 11:39 PM in response to cakesson
    Level 1 (0 points)
    Aug 4, 2011 11:39 PM in response to cakesson

    I just walked away from a screen freeze as well, so I am getting a mix of freeze ups and sudden reboots.

     

    /Christian

  • by Leon Buijs,

    Leon Buijs Leon Buijs Aug 5, 2011 6:16 AM in response to jrbuuck
    Level 1 (11 points)
    Desktops
    Aug 5, 2011 6:16 AM in response to jrbuuck

    I am under the impression that crashes occur more often (though not exclusively) when the machine has to 'work hard', do you have the same?

     

    BTW did anyone found a problem/solution, like replacing a motherboard? Please post it!

  • by cakesson,

    cakesson cakesson Aug 5, 2011 3:31 PM in response to Leon Buijs
    Level 1 (0 points)
    Aug 5, 2011 3:31 PM in response to Leon Buijs

    Not really (at least not for me). When the last couple of ones happened (freeze and reboots), I was sorting through photo's in the finder window. This weekend I will jump over and spend a significant ammount of time in Win 7 to see if the same thing happens there. If it doesn't, that would point to software issue.

     

    I did get the machine to run until I shut it down last night by unplugging and plugging power back in, boot up and let it sit for 15 minutes before logging in (that was mentioned by someone). When I logged in I ran through Onyx as well as updated to the last version of Snow Leopard and updated a bunch of other stuff (everything new since beginning of June - iWeb, remoteClient, Snow Leopard, iTunes, Canon Print Driver, and some pages patch).

     

    We'll see if I still have same issues when I get home (I would suspect that is the case)....

     

    /Christian

  • by Leon Buijs,

    Leon Buijs Leon Buijs Aug 6, 2011 4:57 AM in response to jrbuuck
    Level 1 (11 points)
    Desktops
    Aug 6, 2011 4:57 AM in response to jrbuuck

    My Mac Pro only occasionally really crashes, but sometimes USB doesn't work well, Mac can 'see' the printer but printing will fail. FireWire also works on and off. Tried everything from changing USB peripherals to changing RAM.

     

    So I called a repair company and although it's impossible to be conclusive for 100%, he said it sounded like a motherboard problem because there are so many different symptoms. He estimated the cost for replacement of the motherboard for an early 2008 Mac Pro at ± €500 ($714).

     

    For now I'll leave it like this.

  • by The hatter,

    The hatter The hatter Aug 6, 2011 5:10 AM in response to Leon Buijs
    Level 9 (60,935 points)
    Aug 6, 2011 5:10 AM in response to Leon Buijs

    Check DVWarehouse if you do go down that path. $800 looks like their norm.

     

    Reset the SMC and/or zap pram/nvram from cold boot also.

     

    Mac Pro Logic Boards DV Warehouse

     

    If it doesn't happen in Windows, it is likely not the logicboard. Yes?

  • by Leon Buijs,

    Leon Buijs Leon Buijs Aug 6, 2011 5:24 AM in response to The hatter
    Level 1 (11 points)
    Desktops
    Aug 6, 2011 5:24 AM in response to The hatter

    I agree but I didn't try booting from Windows. I would have to dive into it, how to set it up, get a Windows install DVD, etc.. Windows ain't my hobby. Also, I should have to use it for quite some time. I don't feel much for that.

     

    I hope this Mac Pro holds out until a new update, with FireBold and then I'll buy a new one. And some SSD. And maybe think about an affordable insurance that covers this kind of **** because 3,5 years is not a very long life for a € 2500 computer IMHO.

  • by Robert P,

    Robert P Robert P Aug 6, 2011 10:17 PM in response to jrbuuck
    Level 1 (35 points)
    Aug 6, 2011 10:17 PM in response to jrbuuck

    add me to the list too

    I started getting the spontaneous reboots a couple of weeks ago

    Mac Pro early 2008 running 10.5.8

     

    it's only happened a couple of times, this time it happened just after adding a jpeg as album artwork to some tracks in itunes

     

    the first time I was just browsing with firefox (5.0.1)

  • by cakesson,

    cakesson cakesson Aug 7, 2011 12:45 PM in response to Leon Buijs
    Level 1 (0 points)
    Aug 7, 2011 12:45 PM in response to Leon Buijs

    For what it is worth, I just got the reboot from Windows 7 today as well, so it's definitely hardware related...

     

    /Christian

  • by andyonmacbookpro,

    andyonmacbookpro andyonmacbookpro Aug 8, 2011 1:15 PM in response to jrbuuck
    Level 1 (0 points)
    Aug 8, 2011 1:15 PM in response to jrbuuck

    Add me, too. I've been running my MacBook Pro for years, and on 10.6 since release, with all updates. No warning, not doing anything odd on the computer, no new software. Just the knee-jerk reboot.

     

    There clearly seems to be a thread of concern, but I have seen NO APPLE ANSWERS. What's going on???

     

    Hello Apple?

     

    Odd that the typical "Report Error" screen didn't pop up on re-start, either, so clearly, the error details are not being sent to Apple support.

  • by GertSterner,

    GertSterner GertSterner Aug 10, 2011 2:03 PM in response to GertSterner
    Level 1 (0 points)
    Aug 10, 2011 2:03 PM in response to GertSterner

    Since I last wrote, it still restarted. Then I mounted a UPS to the MacPro and that worked! So I guess, that the MacPro has too old capacitors and there fore is to fragile to a bad power line. With the UPS mounted, it has a more stable power and now it works.

     

    It's a drag, but I can live with it until it is time for a new MacPro.

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