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Roland cut studio

6778 Views 31 Replies Latest reply: Feb 11, 2014 2:55 PM by Jetman363 RSS
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saintmonkey Level 1 Level 1 (0 points)
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Jul 21, 2011 2:45 PM

Installed Lion 24hrs ago, Ive just gone to use Roland Cut Studio to get a job out, the plugin runs fine in illustrator 5.1 however when you click the cut icon nothing happens, I have emailed Roland, just wondered if anyone had this issue and knows of a work around.

 

I have another mac but wont be updating to Lion until all the chinks are worked out, I was hoping that these were done with the beta testing, I went to Mac 2 years ago, just now hoping they dont go down microsofts route of releasing products then working out the bugs as they go.

 

I do appreciate this is a Roland issue as they produce the hardware & software. Just saying is all

Mac Book Pro, + OS X
  • Ledsled Calculating status...
    Currently Being Moderated
    Jul 25, 2011 12:27 PM (in response to saintmonkey)

    I am not installing just becasue of this issue here. The reason it won't cut is because the little 90kb app CutStudioOutput is PowerPC based. OS 10.7 cut all support for PowerPC based apps and this tiny little one is keeping me from upgrading. I have contacted Roland about the issue but the guy on thphone had no idea what I was talking about. He said the plugin should work with Illustrator CS5. I said yes, the plugin works fine, BUT the little app that launches when you press "cut" won't work and I was wondering if you planned on updating the software. He still didn't quite understand and said he would pass it along to the software people. So until they get around to updating that 90kb PowerPC app to be Intel compatible, I'm stuck on Snow Leopard. Awesome....

  • Ledsled Level 1 Level 1 (0 points)
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    Jul 25, 2011 12:47 PM (in response to saintmonkey)

    Exactly. I'll hound them on their twitter every once in a while too. As long as we get the word out, it might help speed them up in updating!

  • schmac Calculating status...
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    Aug 2, 2011 11:16 PM (in response to saintmonkey)

    Has anyone heard anything new/different? Is there a workaround? Am I forced to use the cutter with a different machine or revert back to snow leopard?

     

    I'm also trying to contact Roland and will continue to rally for an updated plug-in.

     

    This is a major bust.

  • thomashome Calculating status...
    Currently Being Moderated
    Aug 4, 2011 1:48 AM (in response to schmac)

    I tried to install Snow Leopard on a new partition but my Mac was having non of it, back to having a laptop next to the cutter again.

     

    This has nothing to do with Adobe's support for Lion, Illustrator CS5 is supported on the latest processors on our Macs, CutStudio is still in the dark ages and Roland really should have updated by now.

  • thomashome Level 1 Level 1 (0 points)
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    Aug 4, 2011 7:57 AM (in response to saintmonkey)

    I was tring it on Bootcamp, easier to use a separte Mac than have to keep re booting anyway.

     

    Sonds like the Roland tech support should talk to their devolopers, Apple made previous OS's support old PowerPC based applications with Rosetta but dropped it with Lion - In the same way we could run OS9 software for a while when OSX came along- I guess to make everything more efficient and you can't keep supporting old technology else some would still be running their OS9 version of Quark (I probably would!!)

     

    The CutStudio plug in works perfectly with Lion in Abobe Illustrator CS5, the problem is that when you click the cutter button the application that drives the cutter does not launch - because it's relying on now discontinued PowerPC support - and how long ago did Apple mover to Intel? Roland have had plenty of time to sort this.

     

    All that said, I love my Roland cutter and would never dream of changing even if it does mean I need my MacBook sitting there to drive it.

  • schmac Level 1 Level 1 (0 points)
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    Aug 16, 2011 12:43 AM (in response to saintmonkey)

    I received this response from Roland this afternoon:

     

    "The update for Cut Studio Plug in for Lion OSX will be released in the Third Quarter of 2011."

     

    Hmmm... so, soon, right?

  • realhiphop0331 Level 1 Level 1 (75 points)
    Currently Being Moderated
    Aug 16, 2011 12:46 AM (in response to schmac)

    ahahah maybe. a companies 3rd quarter of their 2011 fiscal year could be november. ahahahaha depends on their book keeping.

  • tofuguts Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 14, 2011 8:22 PM (in response to saintmonkey)

    Looks like Roland are trying to upload something... There's a version 1.42 on their site at the moment, but it's a .exe?

  • tofuguts Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 15, 2011 2:36 PM (in response to tofuguts)

    Seems that they've updated it again at http://dg4.roland.co.jp/en/cutting.html#cutstudioaipinmac

    Haven't had a chance to test it, but figured I'd post this up.

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