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Lion randomly crashes - black screen

515778 Views 2,925 Replies Latest reply: Apr 13, 2014 6:55 AM by paulohco RSS Branched to a new discussion.
  • Behnam N Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 5, 2011 2:26 PM (in response to Gorilla Power)

    yeah you`re right ! apple should be responsible...

    but my solution is better than crashing over `n over....!!

  • bandelier Level 1 Level 1 (0 points)
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    Aug 5, 2011 2:27 PM (in response to Behnam N)

    Need an Apple solution to this - not a 3rd party shoestring fix.  This seems to be a huge issue that Apple has yet to address publicly.  Because it doesn't like to admit its faults in a public forum.  Remember, Apple = perfect.

  • WebJIVE Level 1 Level 1 (0 points)
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    Aug 5, 2011 2:30 PM (in response to bandelier)

    Don't be a whiner.  Yes, Behnam came up with a "work around" but, Apple isn't going to get a fix out tomorrow so, if you want to get releife as I do, then use it and move on, or don't, and tolerate crashes.

  • Gorilla Power Level 1 Level 1 (5 points)
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    Aug 5, 2011 2:31 PM (in response to Behnam N)

    Neither is it a "solution", nor is it "your". It's a workaround that has been discussed collectively by many here. Please don't claim something as yours when it is not. Please also stop calling it a solution in bold letters because you are misguiding newer people here into thinking that the problem has been solved (by you).

  • WebJIVE Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 5, 2011 2:34 PM (in response to Gorilla Power)

    @Gorilla Power, say "Thank you" for this workaround instead of berating the guy for a post that reads Solution. We all know it's not Apple and we all know it's not a fix.

     

    Sheesh..

  • geoffreyalanholliday Calculating status...
  • Gorilla Power Level 1 Level 1 (5 points)
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    Aug 5, 2011 2:37 PM (in response to WebJIVE)

    Do you understand the meaning of the words integrated graphics don't do any good for external displays / professional softwares or are you just dumb ? Not everyone spends their time writing emails or watching YouTube on their computers, some of us have real life jobs, like editing photos and creating videos. How do we do that with your precious 'gfx i-only solution' ?

  • Ian Kelleigh Calculating status...
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    Aug 5, 2011 2:40 PM (in response to Gorilla Power)

    Take it easy everyone. Obviously he didn't read through all 30+ pages to see the same "solution" repeated several times. No reason to get upset about it.

     

    For me however, using Discreet Only has improved my situation and I can still use all of my graphic intensive applications.

     

    Funny thing is, I can use Photoshop, After Effects, Flash, watch movies, update and sync my iPad apps, listen to music, play games on Steam for hours or days at a time. But then I'll get a black screen lock-up when I try to download a PDF in Chrome. Go figure.

  • Gorilla Power Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 5, 2011 2:40 PM (in response to WebJIVE)

    One more time: why do I thank HIM for this ? Read the thread from the beginning and see how many people before him has discussed it. You just write something crippled in big bold letters, call it a solution and want to have everyone clap at you ? I think you're the same guy with 2 accounts lol ! Anyway, no more from me about this.

  • wired00 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 5, 2011 2:47 PM (in response to Behnam N)

     

     

    as someone else mentioned this is not a solution. It is effectively turning your $2000+ MBP into the specs of a macbook air. even worse, there is no ability to use an external monitor.

     

    ALSO remember that when you go to sell your machine it will be worth barely anything buyer will demand their money back after continual crashes. So please don't post this sort of thing as apple will lower urgency of fixes and people will become confused. Apple needs to address this issue.

  • Gorilla Power Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 5, 2011 2:49 PM (in response to Ian Kelleigh)

    I'd gladly do that but just apprehensive that apps like gfx are unauthorized hacks and I don't want to burn down my logic board by forcing the integrated chips to do things they aren't supposed to. My work is based mainly on Aperture and Photoshop, we had to go back doing our jobs on SL on our backup machines for now.

     

    I also tweeted to editors of blogs like MacRumors, TUAW and Ars Technica to feature this for Apple's attention. Hope they listen, we need a fix fast.

  • bandelier Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 5, 2011 2:49 PM (in response to Gorilla Power)

    I think the more people who tweet this to TUAW, MacRumors the better - nice work.  Ars Technica has a piece up, so the publicity momentum is building.

     

    Ars Technica: NVIDIA drivers giving 2010 MacBook Pro owners Lion upgrade headaches

  • Kyahx Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 5, 2011 2:51 PM (in response to whetty101)

    It seems that the crashes have to do with the IOAVBFamily.kext -- Has anyone tried replacing the kext in Lion with a version from Snow Leopard that did not exibit the issue?  This solution has worked great for people having WiFi related panics (replacing the Lion WiFi kext with one from Snow Leopard) so I would expect to yeild similar results from rolling back the AV drivers.

     

    EDIT: Ars seems to have an alternative solution posted.  "UPDATE: A commenter noted that Apple Care support technicians have offered another solution which appears to have permanently solved the problem on his machine. Navigate to ~/Library/Preferences/ByHost/, delete any files that contain "windowserver," and reboot the machine. The procedure may need to be repeated if you regularly connect to an external monitor once it is also connected."

     

    That solution makes sense to me...I use one of the 2011 MacBook Pros and haven't had any issues...but I did a clean install of Lion (and hence wouldnt have any of the leftover windowserver preferance files.

  • Gorilla Power Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 5, 2011 2:56 PM (in response to bandelier)

    Anyone try this ?

     

    From Ars Technica: "UPDATE: A commenter noted that Apple Care support technicians have offered another solution which appears to have permanently solved the problem on his machine. Navigate to ~/Library/Preferences/ByHost/, delete any files that contain "windowserver," and reboot the machine. The procedure may need to be repeated if you regularly connect to an external monitor once it is also connected."

     

    By the way, for those unfamiliar, looking into USERNAME/Library/Preferences/ByHost/.

     

    I have on .plist and one .lockfile containing the name windowserver.

  • HarryWessling Calculating status...
    Currently Being Moderated
    Aug 5, 2011 2:54 PM (in response to whetty101)

    My Mac crashed 1-3 times a day while using MS PowerPoint 2011@Lion. It crashes only if using PowerPoint.

    Spec: MBP 15", i7 2.66, 8 GB, 128 SSD, 500 HDD.

     

    First: Black Sreen and then System starts up again automaticly.

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