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will apple's usb modem work with Lion

37780 Views 115 Replies Latest reply: Dec 22, 2013 11:44 PM by WilsonLaidlaw RSS Branched to a new discussion.
  • graphico Level 1 Level 1 (10 points)
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    Aug 10, 2011 9:43 AM (in response to WilsonLaidlaw)

    As a work-around to faxing word documents, print the select save as pdf, the fax from Preview or Acrobat. Bummer, I know.

  • Marc A. Calculating status...
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    Aug 13, 2011 7:48 AM (in response to Jeff Mark)

    Hey Jeff,

     

    Did you try to see if the Drivers on that 3'' CD that came with your Zoom modem would work with the discontinued Apple USB modem ?

     

    I have a 27'' iMac w/Lion ... but had to go to my wife's Macbook late 2008 model on Snow Leopard to be able to fax a document to the Government. Snanned & email was not acceptable to them (legal reasons).

     

    If you need someone to try your drivers, just email them to me and I'll try them and report back here.

     

    Marc A.

    ======

  • Marc A. Level 1 Level 1 (0 points)
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    Aug 13, 2011 7:51 AM (in response to graphico)

    Or : Print / PDF / Fax as PDF  and voilà  ... from ANY application.

     

    Marc A.

    ======

  • WilsonLaidlaw Level 1 Level 1 (0 points)
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    Aug 13, 2011 8:17 AM (in response to Marc A.)

    Firstly I would like to commend Zoom UK's technical assistance. Absolutely first class. Gave me some additional suggestions on installing the Zoom but I had got round the problem anyway by setting it up temporarily as a dial up modem, which seems to have cleared a dial out path for the modem and now faxing works OK. They also advised me that MS has changed the way faxing works on Word 2011 to be different from all other Mac programs (why????????)

     

    On Word 2011, you can fax out direct but it works differently from previous versions of Word, where you used the fax PDF on the PDF pull down menu at the bottom of the print dialog box.

     

    You now Cmd-p or click on print in the file menu (not on the print icon as that defaults to last used printer) as normal but then select the USB-Modem as the print device. You then have to check which pages to print in the Copies and Pages sub menu in the third pull down menu from the top on the print dialog box and check that the number of copies are one (you can save this as a fax preset so you don't have to check this in future).  You then go back to Fax Information on the third pull down menu and fill in the number you want to fax to, finally clicking on Print.

     

    Wilson

  • WilsonLaidlaw Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 13, 2011 8:21 AM (in response to Marc A.)

    Marc,

     

    You cannot fax any longer with the Fax PDF method from Word 2011. You just get an error message

    "Invalid Copies – The number is out of range".  MS playing silly B's again!

     

    See my post above for new way to fax direct from Word 2011.

     

    Wilson

  • Ken Trajanowski Level 1 Level 1 (90 points)
    Currently Being Moderated
    Aug 14, 2011 7:49 AM (in response to WilsonLaidlaw)

    I purchased the $11 modem from ebay.  I set up the modem and was able to fax successfully using MS Word and Excel 2008 (which runs fine for me on Lion).

     

    At my office, I have been using PageSender for my faxes, but that crashes on launch with 10.7 (shame on them for not supporting 10.7).  So, I don't know how I would be receiving faxes.  I haven't tested that yet.

  • graphico Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 14, 2011 5:08 PM (in response to Ken Trajanowski)

    Wierd, the $11 modenm people apologized and said they'd resend it and it still hasn't showed. We're both in California

  • Tjubb4 Calculating status...
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    Aug 15, 2011 2:45 PM (in response to graphico)

    I bought the Zoom 3095 Today at Best Buy , Plugged and Play--- No problems  Imac 2009 Lion-

  • graphico Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 15, 2011 3:10 PM (in response to Tjubb4)

    You have my machine

  • graphico Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 16, 2011 12:17 AM (in response to graphico)

    Well I canceled the $11.00 modem today. Ebay says they are in California but I thnk Hong Kong. So far  they say they sent two but I have received nothing. the Zoom 3095 is looking mighty good. $11 modem people said they will refund my money withing 48 hours.

  • Jeff Mark Calculating status...
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    Aug 16, 2011 2:53 PM (in response to Marc A.)
    Hey Jeff, Did you try to see if the Drivers on that 3'' CD that came with your Zoom modem would work with the discontinued Apple USB modem ?

     

    Mine was the generic from eBay, not the Zoom; but yeah, actually, I thought about that, and if I were more knowledgable about those things, it might've been worth a shot. I know just enough about Unix to be dangerous, and it seems to me that modifying a Linux driver to work with OS X's foundation (BSD-based, I believe) ought to be fairly straightforward. But it was OK with existing drivers, and, y'know, $13, I mean, really, how hard do I want to work?

     

    BTW, 10.7.1 came out today, and no, there's no apparent support for the USB modem...

     

    graphico, you have my sympathy for the extent of your hassle. Sounds dreadful, as Marvin the Robot might say...

  • graphico Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 16, 2011 10:21 PM (in response to Raja Hornstein)

    So of course as soon as I get the refund the modem shows up. I set it up as above and it appears to be faxing. I could never get online with my 27 inch iMac and do not need to. I faxed my doctor to see if it works and if they received it, I'm good to go. It seems three times faster at faxing than my Apple Modem. Might be a blessing in disguise.

     

    If I receive confirmation that it does indeed fax, I will refund my refund.

     

    That is all.

  • Rodney Parker Calculating status...
    Currently Being Moderated
    Aug 20, 2011 10:42 PM (in response to Raja Hornstein)

    I brokee down and got the Zoom today.  Model 3095 56K Dial-up USB.  My Mac recognized it immediately and I added it as a fax in the preferences.  Trouble is that even with the sound checked, I can no longer hear dialing or connection sounds.  Anyone else note his.  Guess that I should just be happy that it is working again.  Thanks for all of the suggestions in this posting.  The  CD is useless as it is for PC's only.

     

    Untitled.gif

    Because healthcare EMR's are so different throughout the nation, faxing records still has an extremely important role in communicating patient vital information to providers.

  • graphico Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 20, 2011 11:10 PM (in response to Rodney Parker)

    I don't get the Verbose modem command to work either.

  • WilsonLaidlaw Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 21, 2011 12:45 AM (in response to Rodney Parker)

    I am not getting any dial out or connection tone either. I am am having to listen in by turning on the speaker on the parallel regular telephone. I will query this with Zoom UK, whose back up service is absolutely first class.

     

    Wilson

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