Currently Being ModeratedAug 16, 2011 1:17 PM (in response to Michaelworks)
After an initial call to OWC Support, we agreed that the drives in the external enclosure become disk0 and disk1 and protection software for Office doesn't like that one becomes the "first" or "main" BSD disk. So far, none of my other license key software has issues. Way to go MS....
I thought of moving the eSATA card to a different slot and testing, but I think I will wait to see what OWC comes up with. BTW, they are a class act (OWC).
Currently Being ModeratedSep 28, 2011 4:56 AM (in response to Michaelworks)
I have just got a problem with my MBP 2011 in that when I plugged in a Thunderbolt LaCie Little Big Disk plus two firewire drives when I opened Excel it asked for the product key. When I enetered it ( which has happened a few times since I got this MBP) the maximum number of activations was exceeded. I called MS who did provide a new product key and I thought all was well, but when I shutdown the MBP, unplugged the Thunderbolt drive and the firewire drives and rebooted it asked for a product key again. I will try plugging in the Thundrbolt disk again and then the firewire drives and see if it still asks for a new product key. But if this is a repeatable problem then it is a real issue.
Currently Being ModeratedOct 21, 2011 9:48 AM (in response to gadget_aussie_man)
I have the same issue with a 2011 13" MBA, Thunderbolt display with a LaCie Littel Big Disk and MS Office 2011. Office is fine unless I am connected to the Thunderbolt stuff. Then I get a prompt for a MS product key.
MS support told me that I have "an unsupported configuration" and that's it....
I expressed to them that this should be considered a bug. This will become a much bigger issue as more Thunderbolt peripherals come out and are adopted...
Currently Being ModeratedOct 22, 2011 5:46 PM (in response to robertfromgrant)
I had better luck wih Microsoft, they are conducting a "triage" to try and find a solution to the issue. I have also notified Apple Support.
Currently Being ModeratedJan 8, 2013 10:40 AM (in response to Michaelworks)
Well, here we are, January of 2013, this problem still persists. And as usual, Microsoft are about as useful as a one-legged man in an arse kicking competition.
Currently Being ModeratedJan 12, 2013 12:42 AM (in response to Michaelworks)
Have you tried MS Service Pack2 Update? I have read in several instances this has corrected the problem, I have been out of the country for several months but I was hoping to try my Lacie Drive again next month when I get back home, I have confirmed with MS support that it is a bug, When plugging and unplugging MS Office 2011 sees this as a hardware configuration change and thinks you installed their product on a different machine. Hope SP2 does the trick!