matt_hornet
Level 1 (0 points)

Q: Profile Manager and Wiki Problems

Hi Guys,

 

I have tried a clean install twice and have had multiple issues with missing files that the system can't create, permissions out and all sorts of bugs.  I successfully have the server up and running, but have continued issues with the Profile manager and potentially linked, the Wiki server.

 

I get the standard 'Error reading configuration' when I select both the Wiki and Profile Manager.

 

Here is the log from when I click on Profile Manager:

 

Jul 25 18:35:05 My-Server servermgrd[1934]: servermgr_devicemgr: prepareForOffline: error db:migrate: 1

Jul 25 18:35:07 My-Server CoreCollaborationServer[2009]: [CSServiceDispatchHTTPConnection:197 40f360 +0ms] Caught exception "FATAL:  role "collab" does not exist

          " [PGCConnectionError] executing Request{SessionService.currentOrNewSession()}:

          (

                    0   CoreFoundation                      0x00007fff8d492986 __exceptionPreprocess + 198

                    1   libobjc.A.dylib                     0x00007fff887a1d5e objc_exception_throw + 43

                    2   PostgreSQLClient                    0x000000010f625459 -[PGCConnection init] + 0

                    3   PostgreSQLClient                    0x000000010f625535 -[PGCConnection initWithInfo:] + 157

                    4   PostgreSQLClient                    0x000000010f62509a +[PGCConnection connectWithInfo:] + 47

                    5   CSService                           0x000000010f58aba7 -[CSConnectionPool openConnection] + 852

                    6   CSService                           0x000000010f58b5fa -[CSConnectionPool openOrReuseConnection] + 249

                    7   CSService                           0x000000010f58b678 -[CSConnectionPool currentConnection] + 87

                    8   CSService                           0x000000010f5b535d -[CSEntitySchema calculateSchemaChecksum] + 42

                    9   CSService                           0x000000010f5b53e5 -[CSEntitySchema initializeCaches] + 42

                    10  CSService                           0x000000010f5b5f86 -[CSEntitySchema init] + 167

                    11  CSService                           0x000000010f5b5252 +[CSEntitySchema sharedInstance] + 66

                    12  CSService                           0x000000010f58d0ba -[CSServiceBase willExecuteRequest:] + 537

                    13  CSService                           0x000000010f588b4c -[CSServiceDispatcher executeRequest:asPartOfBatch:] + 1355

                    14  CSService                           0x000000010f588ff6 -[CSServiceDispatcher executeRequest:] + 74

                    15  collabd                             0x000000010f53914d -[CSServiceDispatchHTTPConnection httpResponseForMethod:URI:] + 1081

                    16  collabd                             0x000000010f51df35 -[HTTPConnection replyToHTTPRequest] + 614

                    17  collabd                             0x000000010f52fa7b __37-[GCDAsyncSocket completeCurrentRead]_block_invoke_0 + 91

                    18  libdispatch.dylib                   0x00007fff8829e90a _dispatch_call_block_and_release + 18

                    19  libdispatch.dylib                   0x00007fff882a015a _dispatch_queue_drain + 264

                    20  libdispatch.dylib                   0x00007fff8829ffb6 _dispatch_queue_invoke + 54

                    21  libdispatch.dylib                   0x00007fff8829f7b0 _dispatch_worker_thread2 + 198

                    22  libsystem_c.dylib                   0x00007fff866f23da _pthread_wqthread + 316

                    23  libsystem_c.dylib                   0x00007fff866f3b85 start_wqthread + 13

          )

Jul 25 18:35:07 My-Server servermgrd[1934]: servermgr_wiki: wikiconfig failed: /usr/share/collabd/server/ruby/lib/collaboration/service_client.rb:128:in `sendRequest': FATAL:  role "collab" does not exist (Collaboration::PGCConnectionError)

                    from /usr/share/collabd/server/ruby/lib/collaboration/service_client.rb:116:in `map'

                    from /usr/share/collabd/server/ruby/lib/collaboration/service_client.rb:116:in `sendRequest'

                    from /usr/share/collabd/server/ruby/lib/collaboration/service_client.rb:153:in `execute'

                    from /usr/share/servermgrd/bundles/servermgr_wiki.bundle/Contents/Resources/wikiconf ig.rb:21:in `initialize'

                    from /usr/share/servermgrd/bundles/servermgr_wiki.bundle/Contents/Resources/wikiconf ig.rb:104:in `new'

                    from /usr/share/servermgrd/bundles/servermgr_wiki.bundle/Contents/Resources/wikiconf ig.rb:104

Jul 25 18:35:13 My-Server servermgrd[1934]: servermgr_devicemgr: prepareForOffline: error db:migrate: 1

 

And here is the log from when I click on Wiki:

 

Jul 25 18:40:08 My-Server CoreCollaborationServer[2062]: [CSServiceDispatchHTTPConnection:197 40f360 +0ms] Caught exception "FATAL:  role "collab" does not exist

          " [PGCConnectionError] executing Request{SessionService.currentOrNewSession()}:

          (

                    0   CoreFoundation                      0x00007fff8d492986 __exceptionPreprocess + 198

                    1   libobjc.A.dylib                     0x00007fff887a1d5e objc_exception_throw + 43

                    2   PostgreSQLClient                    0x0000000109601459 -[PGCConnection init] + 0

                    3   PostgreSQLClient                    0x0000000109601535 -[PGCConnection initWithInfo:] + 157

                    4   PostgreSQLClient                    0x000000010960109a +[PGCConnection connectWithInfo:] + 47

                    5   CSService                           0x0000000109569ba7 -[CSConnectionPool openConnection] + 852

                    6   CSService                           0x000000010956a5fa -[CSConnectionPool openOrReuseConnection] + 249

                    7   CSService                           0x000000010956a678 -[CSConnectionPool currentConnection] + 87

                    8   CSService                           0x000000010959435d -[CSEntitySchema calculateSchemaChecksum] + 42

                    9   CSService                           0x00000001095943e5 -[CSEntitySchema initializeCaches] + 42

                    10  CSService                           0x0000000109594f86 -[CSEntitySchema init] + 167

                    11  CSService                           0x0000000109594252 +[CSEntitySchema sharedInstance] + 66

                    12  CSService                           0x000000010956c0ba -[CSServiceBase willExecuteRequest:] + 537

                    13  CSService                           0x0000000109567b4c -[CSServiceDispatcher executeRequest:asPartOfBatch:] + 1355

                    14  CSService                           0x0000000109567ff6 -[CSServiceDispatcher executeRequest:] + 74

                    15  collabd                             0x000000010951814d -[CSServiceDispatchHTTPConnection httpResponseForMethod:URI:] + 1081

                    16  collabd                             0x00000001094fcf35 -[HTTPConnection replyToHTTPRequest] + 614

                    17  collabd                             0x000000010950ea7b __37-[GCDAsyncSocket completeCurrentRead]_block_invoke_0 + 91

                    18  libdispatch.dylib                   0x00007fff8829e90a _dispatch_call_block_and_release + 18

                    19  libdispatch.dylib                   0x00007fff882a015a _dispatch_queue_drain + 264

                    20  libdispatch.dylib                   0x00007fff8829ffb6 _dispatch_queue_invoke + 54

                    21  libdispatch.dylib                   0x00007fff8829f7b0 _dispatch_worker_thread2 + 198

                    22  libsystem_c.dylib                   0x00007fff866f23da _pthread_wqthread + 316

                    23  libsystem_c.dylib                   0x00007fff866f3b85 start_wqthread + 13

          )

Jul 25 18:40:08 My-Server servermgrd[1934]: servermgr_wiki: wikiconfig failed: /usr/share/collabd/server/ruby/lib/collaboration/service_client.rb:128:in `sendRequest': FATAL:  role "collab" does not exist (Collaboration::PGCConnectionError)

                    from /usr/share/collabd/server/ruby/lib/collaboration/service_client.rb:116:in `map'

                    from /usr/share/collabd/server/ruby/lib/collaboration/service_client.rb:116:in `sendRequest'

                    from /usr/share/collabd/server/ruby/lib/collaboration/service_client.rb:153:in `execute'

                    from /usr/share/servermgrd/bundles/servermgr_wiki.bundle/Contents/Resources/wikiconf ig.rb:21:in `initialize'

                    from /usr/share/servermgrd/bundles/servermgr_wiki.bundle/Contents/Resources/wikiconf ig.rb:104:in `new'

                    from /usr/share/servermgrd/bundles/servermgr_wiki.bundle/Contents/Resources/wikiconf ig.rb:104

 

 

Does anyone have any ideas on where to start trouble shooting this?

 

I have seen some of the other posts about this and have configured my settings accordingly:

 

Screen Shot 2011-07-25 at 6.50.56 PM.png

 

Thanks in advance.

 

matt_hornet

Mac mini, Mac OS X (10.6.7)

Posted on Jul 25, 2011 7:51 PM

by matt_hornet,Solvedanswer
matt_hornet matt_hornet
Level 1 (0 points)
A:

I fixed it with yet another clean reinstall...  Probably not the news you were after.

Posted on Aug 16, 2011 10:06 AM

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matt_hornet

Q: Profile Manager and Wiki Problems

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  • Helpful answers

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  • by Spinland,

    Spinland Spinland Aug 16, 2011 5:31 PM in response to jsherald
    Level 1 (54 points)
    Mac OS X
    Aug 16, 2011 5:31 PM in response to jsherald

    Well, for whatever it's worth, after the fix I posted above mine has been stable ever since, including through two reboots.

  • by dutchioslover,

    dutchioslover dutchioslover Sep 11, 2011 12:31 PM in response to matt_hornet
    Level 1 (0 points)
    Sep 11, 2011 12:31 PM in response to matt_hornet

    I also had some strange problems with Lion Server.

     

    my Podcast Producer was producing a lot of errors, also i got a read error when i tried to start the profile server.

     

    all was fixed, when i started all the scripts manually in the following directory:

     

    /System/Library/ServerSetup/CommonExtras

     

    and

     

    /System/Library/ServerSetup/CommonExtras/PostgreSQLExtras

     

    good luck to you all.

  • by Michael C M,

    Michael C M Michael C M Sep 26, 2011 10:10 PM in response to matt_hornet
    Level 2 (205 points)
    Sep 26, 2011 10:10 PM in response to matt_hornet

    I have had success recovering services a few times. I don't know exactly what the one item that works each time, but here is my typical recovery steps:

     

    1. Set all certificates to None using Server.app (wait till it completes).

    2. Repair disk permissions.

    3. Restore /var/pgsql from the last known working instance.

    4. Restart 2-5 times, by this time pgsql should be starting on its own again, and your services should have recovered themselves.

    5. Make sure DNS service is running with Server Admin.app, seems to be required for mail and wiki to startup.

    6. Choose the correct certificates for each service again.

    7. Reduce mail security required for incoming SMTP connections to allow incoming mail with Server Admin.app.

     

    My issues are all typically spawned from pgsql not booting, or rather claiming to get a shutdown request immediately after starting up. Once I have it running it stays running until I reboot or install updates again. Its been up for over 20 days now.

     

    Good luck! I really hope that Apple fixes all these issues in the next update... it would be nice to be able to reboot it whenever and have reliable services. I still have yet to get the profile manager and podcast manager running. They seem to be the cause of some failures when I first tried them out.

  • by mauriziofromparis,

    mauriziofromparis mauriziofromparis Oct 3, 2011 4:48 AM in response to matt_hornet
    Level 1 (0 points)
    Oct 3, 2011 4:48 AM in response to matt_hornet

    I had these issues and i investigated a bit the system logs.

    Actually, i found a number of different problems.

     

    1) Postsgres do not start up; if you ask to systemadmin it will tell you it is up, but it is not.

    It actually stop after trying to create a log file in /Library/Logs/.

    If you get an error trying to run the above magic scripts you are probably in this situation.

    Personally i fixed it with a bold change in the writing permission in the above directory; probably

    not a good idea, and it may be changed by repairing the disk permission.

     

    2) At this point, using system admin restart the data base; it is now running.

     

    3) You can run the above scripts; they will create the collaboration oriented data bases.

     

    This first three point fixed the Wiki; it is now running and i do not get the error reading settings message anymore.

     

    4) But, the profile manager was still giving the error reading settings message; i found an error message in the logs: the profile manager complain that it cannot write a log file in /var/logs/devicemanger (or something like that, check the error in the system log), because the directory do not exists; i manually created the directory,

    and now the settings page for the Profile Manager works (i haven't tried to actually run the application).

     

    Now if i could get the web server to work :-< ...

     

    Maurizio

  • by andrew2011,

    andrew2011 andrew2011 Oct 11, 2011 2:29 AM in response to matt_hornet
    Level 1 (4 points)
    Oct 11, 2011 2:29 AM in response to matt_hornet

    I have also had the 'Error reading settings' problem in Profile Manager, despite trying everything in the discussions and clean reinstalls (which work for a little while only).

     

    It seems that various different fixes work for some people but not others; and the underlying cause of the problem has not been resolved.

     

    There are now numerous threads on this problem (there are yet others with similar problems):

     

    https://discussions.apple.com/thread/3189397

    https://discussions.apple.com/thread/3195100

    https://discussions.apple.com/thread/3212015

    https://discussions.apple.com/thread/3208533

    https://discussions.apple.com/thread/3249062

    https://discussions.apple.com/thread/3199734

    https://discussions.apple.com/thread/3212304

     

    I have posted this in each to try and pull things together a bit.

     

    Does anyone know if Apple has acknowledged the issue and offered an official response?

  • by elchemor,

    elchemor elchemor Oct 14, 2011 2:02 PM in response to dutchioslover
    Level 1 (0 points)
    Oct 14, 2011 2:02 PM in response to dutchioslover

    dutchioslover  solved my problem, thanks

  • by Bonyo,

    Bonyo Bonyo Oct 17, 2011 10:56 AM in response to elchemor
    Level 1 (5 points)
    Oct 17, 2011 10:56 AM in response to elchemor

    My problem was Log folders and that is why it was not able to write log files and start PostgreSQL. I actually did not have any problems until I decided to delete all my logs so I have only new logs Well this crashed my server and I had to manually create 2 log files which were specified in the console message. After that It all worked. The funny thing is Time machine did not backup any LOG files!?!? That is strange but it has to do something with permissions. I will figure this one out for sure because I need my time machine backup to be right. Oh and before anybody things I did someting to the permissions myself- the andwer is no, this is after clean install.

     

     

    OS 10.7.2 server

  • by Mark23,

    Mark23 Mark23 Mar 2, 2012 10:05 AM in response to matt_hornet
    Level 3 (975 points)
    Mar 2, 2012 10:05 AM in response to matt_hornet

    Solved! At least for me...

     

    I have described all solutions to the major problems I've been having from a crippled 10.7.3 install to a flourishing one here:https://discussions.apple.com/message/17740033#17740033

     

    Hope this helps!

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