davidfromholly springs

Q: Front Row is listing particular TV Shows as Movies, even though the "Type" attribute is correctly set to "TV Show" in iTunes.

Here's the whole story:

 

My friend gave me access to a whole season of one of my favorite TV shows, with all the commericals removed! Lucky me!  I imported them into iTunes using File, Add To Library, and at first they all showed up in Movies.  I then edited the file info to add episode title, number, season, date, rating - all the metadata - and then iTunes successfully moved the episodes from Movies to TV Shows. HOwever, Front Row is STILL listing these episodes (and ONLY these episodes) under Movies AS WELL AS TV Shows!

 

I have tried Consolidating the files (no effect), eidting all the "Get Info" data again to force an update (no effect), and I even went so far as to locate the episode files in Finder (they are corectly located under TV Shows, and NOT Movies), and then I manually selected the file, hit "Get Info", and changed the associated application from Quicktime to iTunes (the file extension is MP4 for all these episodes). This also had no effect on the problem.

 

The files play equally well from either Movies or TV Shows, but that is besides the point. I cannot find documentation on WHERE Front Row stores it's data and/or how I can "force" Front Row to update it's information so it is accurate. I have toggled iTunes open and closed, Shutdown and Restarted the machine and even run Disk Utility to make sure the permissions are all okay - and they are. None of this has any effect on the problem, which persists.

 

I am at my wits end with this problem. I have loggged a hardware issue with Apple over it, and they are due to phone me tomorrow, but if anyone has a quick and easy solution to this issue that DOESN'T involve deleting and reimporting all my movies, which really shouldn't be necessary, I'd love to have your feedback and assistance. We pay upwards of $1,000 and then some for these confounded machines, they should not require 'work arounds' - applications provided with the OS should be documented and supported!

 

Thanks for your help!

iMac, Mac OS X (10.6.8)

Posted on Aug 16, 2011 8:47 PM

Close

Q: Front Row is listing particular TV Shows as Movies, even though the "Type" attribute is correctly set to "TV Show" in iTunes.

  • All replies
  • Helpful answers

  • by Michael Paine,

    Michael Paine Michael Paine Aug 17, 2011 2:42 AM in response to davidfromholly springs
    Level 2 (349 points)
    Mac OS X
    Aug 17, 2011 2:42 AM in response to davidfromholly springs

    Try using Doug's applescript to set the video kind:

    http://dougscripts.com/itunes/scripts/ss.php?sp=setvideokindofselected

  • by davidfromholly springs,

    davidfromholly springs davidfromholly springs Aug 18, 2011 1:27 PM in response to Michael Paine
    Level 1 (0 points)
    Aug 18, 2011 1:27 PM in response to Michael Paine

    Doug's script worked, as I thought it might, but I am also continuing to pursue an "official" solution from Apple, because i absolutely HATE it when a company is aware of a problem, but refuses to officially acknowledge it and offer a solution.

     

    The first thing out of the support engineer's mouth after we spoke about the problem, was "I'll escalate this to our applications group, but we really don't support TV Show content other than those you download from the Apple Store, and Front Row is kind of a dead issue now that Lion is out." And I was like, "Huh? What about the hundreds of thousands of people who do NOT upgrade to Lion and who RELY on Front Row as a key component of our media management and usage solution?"  He didn't have an answer and I didn't really expect that he would. Apple doesn't give a crap about it's customers, any more than ANY big company does. Once they have your money, the love affair is over. Reading these forums and other online Apple support discussions, so many people had no idea that they would LOSE Front Row by upgrading to Lion. I can't believe that Apple would kill off something that is clearly providing value to so many customers - especially without offering an alternative (i.e., Front Row is dead, but you can use Orchestra Center" (or whatever) to get the same functionality, with these enhancements).

     

    Someone very much smarter than me coined the phrase "Sales makes friends, but Service keeps them!" Definitely not something that Apple is using as an operating paradigm. Apple only loves you if you get on the money wagon and keep buying the new sh*t!