thejuri

Q: Lion on 2010 MBP blacking out, overheating and crashing on wake

Hello,

 

I was wondering whether someone is experiencing the same issues I am.

 

I have upgraded my April 2010 MBP 15" i7 to Lion yesterday, and without fail every time I put the laptop to sleep (with or without applications open) it does the following:

 

- appears to go to sleep.

- on wake the screen remains black and the laptop unresponsive, however something is running and it gets extemely hot.

- a hard kill (holding power button for a few seconds) and restart (pressing power button to turn on) send it into resume mode (white background, segmented progress bar at the bottom).

- about halfway into the progress bar filling up, sometimes earlier, the resume freezes.

- it stalls for a bit, then a kernel panic screen appears.

- another hard kill and restart and the laptop boots normally.

 

My laptop has not woken from sleep properly even once since I installed Lion. This is untenable, especially considering the overheating (I just almost burnt my hand pulling the laptop out of my backpack and couldn't touch it for about 5 minutes after shutting it down - that's the extent of overheating). It's only by chance that the hardware isn't utterly fried yet.

 

The machine had no such problems on Snow Leopard, and any prior freezes have been singular events that I couldn't reproduce.

 

Is this a problem that Apple is aware of? Does anyone experience similar issues?

 

Thank you!

MacBook Pro, Mac OS X (10.7), Spring 2010 i7 MBP model

Posted on Jul 21, 2011 10:17 AM

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Q: Lion on 2010 MBP blacking out, overheating and crashing on wake

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  • by G. L. Gray,

    G. L. Gray G. L. Gray Aug 9, 2011 9:17 AM in response to G. L. Gray
    Level 1 (65 points)
    Mac OS X
    Aug 9, 2011 9:17 AM in response to G. L. Gray

    I am back to update the proposed solution to this problem that I posted yesterday.

     

    I have uninstalled gfxCardStatus and left my MBP running overnight. It was going nicely when I got back to it this morning. I then put it to sleep, went to work, and woke it without any issues. While this isn't definitive proof, I am optimistic and that deleting those files solves the problem without having to using slower graphics until Apple comes out with a complete fix in a future update. As they say, your mileage may vary.

  • by vlan2k8,

    vlan2k8 vlan2k8 Aug 17, 2011 9:46 AM in response to alexsaleh
    Level 1 (0 points)
    Aug 17, 2011 9:46 AM in response to alexsaleh

    "This computer will not support this software". So Lion doesn't like these drivers....

  • by vlan2k8,

    vlan2k8 vlan2k8 Aug 17, 2011 9:51 AM in response to G. L. Gray
    Level 1 (0 points)
    Aug 17, 2011 9:51 AM in response to G. L. Gray

    Unfortunately, I never had any issues while my MBP was sitting alone... it was always during the act of clicking on a link or opening an email or something similar. I deleted the files and the only way I can keep my MBP running is to switch over to "Integrated"... which rules out using my 30" cinema display .

     

    I'm about as close to a fanboi as you can get... and this is REALLY frosting me. From the amount of complaints I'm seeing in other forums, this is a common issue. Apple needs to adress this and quick fragging around with us!!

  • by keg55,

    keg55 keg55 Aug 17, 2011 10:58 AM in response to thejuri
    Level 6 (8,514 points)
    Mac OS X
    Aug 17, 2011 10:58 AM in response to thejuri

    I guess I'm one of the lucky ones.

     

    I have a MacBook Pro mid-2010 i5. When I updated over Snow Leopard after Lion's release, I experienced overheating, high CPU usage, Safari hangs and hangs at the login screen after boot. Since then I created 2 paritions on my hard drive. First partition for Snow Leopard and the second for Lion. I performed clean installs of both OS'. I also updated my Adobe Flash Player to v10.3.183.5, installed Java for OS X Lion and set my login to OFF instead of to my account. I found that a client software of LogMeIn so I can remote into my MacBook seemed to cause the Safari hangs even after changes previously noted. When Safari did lock up, that is when I noticed high CPU usage and overheating. Performing an SMC reset appeared to 'fix' those two issues after a shtudown/boot. However, removing the LogMeIn client appears to have fixed the lockups and I haven't experienced any high cpu usage or overheating since. It's been 2 weeks since these 'fixes' and Lion has been my main OS. And so far, so good with the 10.7.1 update.

  • by G. L. Gray,

    G. L. Gray G. L. Gray Aug 21, 2011 11:26 AM in response to vlan2k8
    Level 1 (65 points)
    Mac OS X
    Aug 21, 2011 11:26 AM in response to vlan2k8

    Following up on my previous post. I thought that removing the windowserver files from ~/Library/Preferences/ByHost/ had fixed this issue for me, but the black screens are back. I have three in the past 48 hours. As vlan2k8 says, this really needs to be addressed by Apple and soon. I am surprised and disappointed that a fix didn't appear in the 10.7.1 update, though I have read posts by some devs that say it will appear in 10.7.2. I am not holding my breath.

     

    Anyway, I am back to running gfxCardStatus with it set to "Integrated Only" with the hope that I can at least get some stuff done.

  • by lauraunseen,

    lauraunseen lauraunseen Sep 14, 2011 11:31 AM in response to thejuri
    Level 1 (0 points)
    Sep 14, 2011 11:31 AM in response to thejuri

    Absolute exact same thing happening to me after I installed Lion on my 2010 15" MacBook Pro. Took it to the Apple Store to have it looked at - ran a clean install, still didn't fix the problem. I thought Google Chrome may have been the problem since it seemed to always crash when I opened that browser AFTER the Lion install, so I deleted Chrome. Also now seems to be happening when I open Mail and Firefox.

     

    I hope the moderators are reading these closely!!

  • by Plounge-o-naut,

    Plounge-o-naut Plounge-o-naut Oct 20, 2011 1:29 PM in response to thejuri
    Level 1 (0 points)
    Oct 20, 2011 1:29 PM in response to thejuri

    I have had nothing but problems with my MacBook Pro since installing Lion. Up to 5 hard crashes (black screen --> hard reboot) each day, and of course at the least appropriate moment. I went to the Apple geniuses and they looked at my machine telling me it was an OS problem... solution was to reinstall Lion clean. I backed up my files and then took it to the geniuses to wipe my HD and put a new copy of Lion on my machine. I then took the computer back to the office and completed the installation on my fresh machine (keyboard configure, etc...) and as soon as I was ready to boot... BOOM... it crashed again. This tells me obviously that it is a Lion issue because I have no other software on the machine at this point. maddening. I thought Macs were supposed to be crash proof. annoying. Back to the geniuses again...

  • by SoRaKaiRiKu,Solvedanswer

    SoRaKaiRiKu SoRaKaiRiKu Oct 25, 2011 1:20 PM in response to Plounge-o-naut
    Level 1 (10 points)
    Oct 25, 2011 1:20 PM in response to Plounge-o-naut

    There is MacBook Pro Video Update that was released yesterday at support.apple.com/downloads. Has anyone tried installing this update and did it fix the black screen crash?

  • by thejuri,

    thejuri thejuri Oct 25, 2011 1:36 PM in response to SoRaKaiRiKu
    Level 1 (0 points)
    Oct 25, 2011 1:36 PM in response to SoRaKaiRiKu

    I just installed it, and it seems to have fixed the issue for me. Other things changed from the original setup: 10.7.2 (freeze on wake confirmed after the update) and disabled safe sleep (hadn't tested after that, so there's a chance that fixed the issue, too).

  • by SoRaKaiRiKu,

    SoRaKaiRiKu SoRaKaiRiKu Oct 25, 2011 2:00 PM in response to thejuri
    Level 1 (10 points)
    Oct 25, 2011 2:00 PM in response to thejuri

    Awesome!! Thanks for that update. Hopefully I get the same results as you.

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