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ITunes cannot copy music file to iPhone

95705 Views 37 Replies Latest reply: May 5, 2013 12:47 AM by Kyokomie RSS
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GDawson Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 20, 2010 8:38 AM
When I sync my iPhone 4, I get an iTunes error stating "iTunes could not copy "song" to the iPhone "iPhone" because the file could not be converted. It happens with only one song. There seems to be nothing unusual about that song; other songs from that album sync normally, and this has never happened with any other song file.
iMac, Mac OS X (10.6.5), iPhone 4 with iOS 4.1
  • Jolly Giant Level 7 Level 7 (25,430 points)
    Currently Being Moderated
    Nov 20, 2010 8:50 AM (in response to GDawson)
    GDawson wrote:
    It happens with only one song.


    what are the specs of this song ?

    in iTunes, +get info+ on it and check the summary tab

    ENTERTAINMENT

    JGG

    27"iMac11,1/2,8GHz/12GB/i715"MBP3,1/2,4GHz/4GBMini3,1/2.26GHz/2GB, Mac OS X (10.6.5), TC 'sim-d' 500 GBAEBSn2x AX (b/g)ATV 40 GBTouch 2G iOS 4iPad wifi 16 GB
  • michaelyang Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 4, 2011 10:46 PM (in response to Jolly Giant)
    I am also having a similar problem with multiple songs.

    Here is an example of one:

    http://www.mikkyang.com/screenshot.png

    Sorry, I don't know how to attach an image to this post.
    MacBook Pro 13", Mac OS X (10.6.5), None
  • redpola Level 1 Level 1 (25 points)
    Currently Being Moderated
    Feb 16, 2011 6:58 AM (in response to GDawson)
    Me too. I have 51 songs which won't sync to my iPod.

    None of them are protected. All are m4a AAC encoded files. All have sample rate 44.1KHz and bit rates "around" 190kbps (I say "around" meaning between about 187 and 192kbps).

    Aside from that there is no commonality. Different artists, different filenames, different file sizes, different file dates, different metadata, even different sources (some CD, some direct download from artist, some just from random sources).

    I'm at a loss as to why these files won't encode to 128kbps for my iPod.

    Neil.
    Aluminium MacBook, Early 2009, Mac OS X (10.6.6), Max user-installed RAM, 640GB user-installed HD.
  • fadzilahfadzil Level 1 Level 1 (0 points)
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    Mar 20, 2011 4:57 PM (in response to GDawson)
    yes, also having the same problem. only affecting 2 songs. change name and everything but still the same. the summary are all same.
  • paramanand Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 25, 2011 12:53 AM (in response to fadzilahfadzil)
    I went into the iPhone section and unticked the "convert higher bit rate songs to 128kbps AAC"
    works now fine
  • turchinski Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 30, 2011 10:38 AM (in response to GDawson)

    I'm having the same problem with 15 of my songs as well, some of which are Purchased AAC right from the iTunes store. It only happens when I select "Convert higher bit rate songs to 128kbps AAC"

     

    I don't want to unselect it because I am trying to save space on my iPhone. Hopefully Apple comes out with a fix soon.

  • dunkshot225 Level 1 Level 1 (0 points)
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    May 20, 2011 10:38 PM (in response to GDawson)

    I messed around with the settings and found the simplest solution was this... Uncheck the 'convert to 128" option and sync the offending songs. They should work after that, then recheck the "convert to 128" box. It will mean that the songs in questions won't be converted, but the amount of space for a few songs is negligible. Seems the easiest work around for right now.

  • Michael Prewitt Calculating status...
    Currently Being Moderated
    Jul 10, 2011 11:07 AM (in response to dunkshot225)

    I tried dunkshot225's suggestion, but when syncing it seems to want to resync all the songs that were previously converted to 128 kbps AAC. It won't merely sync the previously un-synced songs, which is two songs in my case.

  • Michael Prewitt Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jul 10, 2011 11:13 AM (in response to GDawson)

    In my case, out of 2401 songs I'm putting on my iPhone 4, there are 2 that won't sync. I get the same error reported by GDawson. The two songs that won't sync are in MP3 format, and belong to an album spanning 3 discs with 50 songs; the other 48 convert and sync just fine. Here are the details of one of those songs:

     

    Screen shot 2011-07-10 at 1.13.02 PM.png

  • Prodo123 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 18, 2011 1:33 AM (in response to GDawson)

    sdaf.png

    Same issue! There's 4 songs but this one bothers me a lot. It's in Apple Lossless (since iTunes does not take FLAC). Part of a Slayer album directly ripped from CD, then converted to ALAC.

     

    I thought it was the extreme bit rate at first, but seeing that the rest of my 2,400 song 800Kbps+ library syncs fine, I knew it couldn't be the issue.

     

    I'm replacing all of my songs in MP3/4 into Apple Lossless files, so the other 3 songs will be replaced by highest quality CD rips. I hope those songs do not cause trouble like this.

     

    Finally, the option that causes the problem while syncing is the "Convert higher bit rate songs to 128Kbps AAC". I have this enabled, otherwise my 100GB music collection won't fit on my iPhone! So simply turning it off is not an option for me.

     

    The song was encoded on a Windows computer before my switch to Mac, using dbpoweramp.

     

    Has anyone found a fix?

  • Tim Francis Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 9, 2011 6:34 AM (in response to Prodo123)

    Not a fix but a work around....

     

    Open the track in Quicktime, then go to File / Export. This will convert the track to an m4a file which you can then bring back into iTunes and it will sync ok. You will need to locate the file once imported back into iTunes as the metadata will have been lost.

  • acseven Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 10, 2011 12:56 PM (in response to GDawson)

    Hi,

     

    Use this tool to fix the mp3 file, and then it will sync.

     

    MP3 Validator

    http://www.gromkov.com/faq/repair/mp3_validator.html

     

    Cheers

  • redpola Level 1 Level 1 (25 points)
    Currently Being Moderated
    Oct 10, 2011 3:02 PM (in response to acseven)

    mp3val doesn't validate m4a files.

  • acseven Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 10, 2011 3:59 PM (in response to redpola)

    true. sorry, I thought it was a mp3 issue (had the same using itunes for windows). 

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