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Exchange account in Mail 5

682 Views 6 Replies Latest reply: Aug 26, 2011 7:28 AM by Chris Hayden RSS
pierrefromattard Level 1 Level 1 (0 points)
Currently Being Moderated
Aug 20, 2011 6:19 AM

How do I set up Mail 5 (Lion) to access my MS Exchange 2003 account?

iMac, Mac OS X (10.7)
  • Chris Hayden Level 1 Level 1 (105 points)
    Currently Being Moderated
    Aug 20, 2011 7:34 AM (in response to pierrefromattard)

    Instead of POP during new account setup, you select Exchange.

     

    Untitled 2.png

    pierrefromattard wrote:

     

    How do I set up Mail 5 (Lion) to access my MS Exchange 2003 account?

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  • Chris Hayden Level 1 Level 1 (105 points)
    Currently Being Moderated
    Aug 20, 2011 8:13 AM (in response to pierrefromattard)

    Looking at your screen capture, I would say that you need to Continue with your account configuration. Exchange doesn't respond the same way a POP account might, so that caution message may be because you are not completely configured yet.

     

    Other than that, I would ask the Exchange administrator if your user name is what you have or your complete email address. Often, that's the glitch.

     

    Hope that answered your question.

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  • Julien Desmottes Calculating status...
    Currently Being Moderated
    Aug 20, 2011 8:46 AM (in response to pierrefromattard)

    I seem to recall Snow Leopard and Lion will only work with Exchange 2007 and up, unfortunately. That may be the reason, if it doesn't work with the above help.

  • Chris Hayden Level 1 Level 1 (105 points)
    Currently Being Moderated
    Aug 26, 2011 7:28 AM (in response to pierrefromattard)

    Thanks for letting me and the Support Community know of your success.

     

    With my few years around the IT department, I can see both sides. IT is often a frustrated position to work from in that budgets don't always support the upgrades that tweak the needs of current users. If your department or organization is still using an '03 version of exchange, it's because there isn't budget support justification or the needed work-hours to migrate to one of the 2 newer versions. In these cases, in my experience, IT will consider work-arounds if it can get over IT's defensiveness and embarrassment that it is out-o-date.

     

    In other words, if you accuse the IT people of being contrarian, they will respond that they are not . Slipping them a note is important however because it gives them the opportunity to close any security loopholes that might have opened up as a result of using third-party work-arounds. Hearing about this may also bolster their justification for upgrades or training. Anyway, letting them know is an art in itself. Most are thin skinned and don't take tech advice easily, but I think they should know so that they can add tools to their skill-set.

     

    Glad you got it working.

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