Skip navigation

Macbook and wireless 2wire

1790 Views 13 Replies Latest reply: Jan 12, 2012 9:23 PM by Jim J. Farrell, IV RSS
IAmMe123 Calculating status...
Currently Being Moderated
Apr 19, 2011 8:48 PM

i have a 2wire wireless router and it woks perfectly for all my other home computers, but when i connect with my macbook pro, sooner or later the broadband will start flashing orange. what to do?

  • sig Level 8 Level 8 (35,770 points)
    Currently Being Moderated
    Apr 19, 2011 10:52 PM (in response to IAmMe123)

    How old is the router? Has it the latest firmware?

  • sig Level 8 Level 8 (35,770 points)
    Currently Being Moderated
    Aug 9, 2011 10:46 AM (in response to IAmMe123)

    Try a new router.

  • NastyNickPee Calculating status...
    Currently Being Moderated
    Aug 21, 2011 10:31 PM (in response to IAmMe123)

    This wireless connectivity Apple->2WIRE issue has been around for years. If you try to contact AT&T to solve the problem, they barrage you with basic troubleshooting suggestions that never really fix the problem. I'm sure AT&T has an exclusive contract w/ 2wire, so 2wire truley holds the responsibility for fixing the issue ... though they never have. I'm sure the number of Mac users is a tiny fraction compared to the amount of their Windows customers. Probably not worth their time or money to reasearch & develop a working remmedy. AT&T claims to be unaware of the issue & instead run you in cirlces with no resolution. (So extremely, that they've actually suggested that my 2Wire Gateway was defective. Sent replacement, no fix. Sent tech to home. Suggested rewiring phone lines in home! Still have Mac->2Wire connectivity problem!!!) I've since pursuaded AT&T to reimburse me for the purchase of an Airport Express ($99) to add on to my network to be able to reliably use my Apple wireless computers & devices. They did in the form of reductions to by bill for a few months to add up to the amount of the Airport Express. My problem was solved! ....though it ***** that extra hardware is required & AT&T denies knowledge of this half-decade-long known problem. I pretty much have two wireless networks running now, my 2WIRExxx & the one broadcasting from my Airport Express. While I never intended on connecting back to the 2Wire signal, I have been keeping my eye on forum & discussion boards over the years to see if anyone ever comes up with a fix for this mystery. I just found a thread from May '11 with an alleged fix. I tried it &, low & behold, It works! I've been logged onto my 2Wire signal with my MacBook Pro & iPad for two days now with no drops at all. I think this one's a winner! Try it out. I've copied & pasted the directions here:

     

    go into the wireless settings of the modem http://192.168.0.254

     

    go to home network -> wireless settings

     

    enter in router password

     

    go down to additional settings -> wireless mode -> CHANGE to "b"

     

    click save

     

    go to home network -> advanced settings

     

    go to private network -> click on 172.16.0.0

     

    click save

  • cintel73 Calculating status...
    Currently Being Moderated
    Sep 16, 2011 2:37 PM (in response to IAmMe123)

    FYI WE ARE WORKING ON IT.  WILL LET YOU KNOW FIX / PATCH. ASAP....  AND IT IS AN ISSUE WITH MAC AND 2WIRE.  A MOTOROLA 3347 ROUTER INSTALLED WILL FIX THE ISSUE BUT THERE ARE SO MANY 2WIRE ROUTERS OUT THERE THAT IT NEEDS TO BE FIXED.  MORE SO THAN NOT IT SEEMS TO BE MAC AND PC ON SAME NETWORK AND WILL CAUSE YOU TO DROP SYNCH .  WILL LET YOU KNOW WHAT FIX IS NEXT WEEK IF ANYONE IS STILL IN NEED OF HELP. 

     

    DSL TECH.

  • NastyNickPee Level 1 Level 1 (25 points)
    Currently Being Moderated
    Sep 18, 2011 9:07 AM (in response to cintel73)

    I've been running smoothly for about a month now with no disconnections. The only issue is that my signal from the 2WIRE modem is not as strong as the signal that was coming from my Airport Express when I had it set up. Still, not a single disconnect. Also remember,  ....once you make these changes to the 2WIRE modem, to make any future setting changes you would have to log into http://172.16.0.1 instead of the previous address (http://192.168.0.254).

  • Jim J. Farrell, IV Level 1 Level 1 (35 points)
    Currently Being Moderated
    Jan 10, 2012 9:38 PM (in response to NastyNickPee)

    I have the 3800HGV-B and to change the 2nd setting I had to goto:

     

    SETTINGS > LAN > DHCP > DHCP Network Range >

     

    172.16.0.0 / 255.255.0.0

     

    Believe this is the correct method as I could not find the path anywhere:

     

    "go to home network -> advanced settings

     

    go to private network -> click on 172.16.0.0"

     

    If I am wrong, please correct me... could not find "private network" anywhere...

     

    Also what about the "wireless channel" does this setting matter heard different opinions

     

    Thanks for the info, turned off static and now regular settings with adjusred 2wire settings.. so far so good...

  • Jim J. Farrell, IV Level 1 Level 1 (35 points)
    Currently Being Moderated
    Jan 11, 2012 11:04 AM (in response to Jim J. Farrell, IV)

    go down to additional settings -> wireless mode -> CHANGE to "b"

     

    the above wireless mode change 802.11b/g

     

    by performing this change my internet speed dropped by half...

     

    Think I am going to buy an Airport express/extreme to see if there is a difference

  • Jim J. Farrell, IV Level 1 Level 1 (35 points)
    Currently Being Moderated
    Jan 12, 2012 9:23 PM (in response to cintel73)

    Cintel73: what do you mean by a patch?

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.