Currently Being ModeratedAug 3, 2011 4:09 AM (in response to William C.)
I have exact the same problem. Printing is supported by Lion OS but I am not able to use the scanner/fax.
I have talked to HP support and they told me that there is no support for this printer as it was not sold that much.
So to tell you the truth, I am affraid I have to buy a new printer that has support. Unbelievable as it is... cause the printer still works fine.
Anyone a solution?
Currently Being ModeratedAug 3, 2011 9:13 PM (in response to Tevje)
I did some research last night while trying to get the same printer to work on Windows 7. HP is not winning friends out there. They make a great printer but their long range support is horrible. And it isn't even really an Apple issue. They don't support Windows either.
Definitely last HP product I buy.
Currently Being ModeratedAug 3, 2011 9:55 PM (in response to William C.)
I think that companies who orphan their products like this need to be blasted in public. They are intentionally creating obsolescence. We also need to be giving credit to companies that are at the front end of support. I am normally very patient with these things, and recognize that these companies need some time to work with operating system changes. But honestly! No Windows 7 support? And the last update for OS X was 2007. That's simply ridiculous!
Currently Being ModeratedAug 8, 2011 12:46 PM (in response to William C.)
Here's the official reply from HP's "customer service" person:
According with the case number XXXXXX you have an HP LaserJet 3055 that is not working with Windows 7 and OS 10.7. Unfortunately there is nothing more that we can try the Software is not compatible with those Operating Systems. There is an Upgrade version of the printer which is the HP Laser Jet M2727nf, that one is compatible with Windows 7 and 10.7. I apologize for all this inconvenient but we are not able to make the scanner work on Win7/ 10.7.
Let me translate this from weaselese into plain English:
You are SOL if you own a 4 year old machine and are trying to run it on Windows 7 and OS 10.7. Do you think we're going to pay someone to upgrade drivers for a machine we've already sold? What do you take us for, rubes? Pony up and buy a new Laser Jet, cheapskate, one that's compatible with your whiz bang operating system. Oh, and we're sorry for the inconvenience, but it will be a cold day in **** before you get that scanner to work on Windows 7 or OS 10.7. Thanks for your support and have a nice day.
Currently Being ModeratedJul 14, 2012 7:05 AM (in response to William C.)
The saga continues. I post this here for the benefit of anyone who shares my frustration. By a phone conversation with a customer service rep, HP offered me 25% off on a new OfficeJet Pro 8500A to replace my obsolete LaserJet 3055. Not a bad deal, given the enhanced functionality, but still, I hate spending $250 to replace a perfectly good machine.
HP does not make this replacement offer widely known. You have to arrange it through their corporate office.
<Edited by Host>
Currently Being ModeratedAug 23, 2011 12:41 PM (in response to William C.)
Try adapting these instructions for your specific printer. I had the same issue with my M1212 and was able to get it work following the instructions at that link.
Currently Being ModeratedSep 17, 2011 3:13 PM (in response to medelle)
Score! This works! Full functionality over a wireless network, no less. Thank you! The key is to download the driver again and execute the installation as outlined. Excellent!
Currently Being ModeratedSep 17, 2011 4:00 PM (in response to medelle)
total awesomeness!!! i didn't even have to run the terminal since i'd changed permissions based on previous, unsuccessful, tip. this is really great! shockingly great!
Currently Being ModeratedSep 17, 2011 5:27 PM (in response to William C.)
Now it's on to my wife's Dell to see if I can pull a similar trick on the Windows side of the world. And I'm going to have to find all those HP discussion groups where I left snarky comments about HP so I can at least share "medelle"'s most excellent solution.
Currently Being ModeratedJan 1, 2012 11:19 AM (in response to William C.)
Just tried to make the Hp 3055 Scan with a iMac using Lion. No Way to make it work. Printing works. Is there any experience using a timecapsule and the Hp 3055 ( printing, scanning ) ?
Support from Apple and Hp is very poor, " you better get new devices....."
Currently Being ModeratedJan 1, 2012 11:46 AM (in response to Juergen L)
this process, if performed exactly, solves the issue. i found it on another site and would like to acknowledge its creator but, at this point, don't know who it was.
I installed the HP LaserJet 3055 printer/scanner inLion 10.7.1 into two stages:
- I first installed the printer/scanner connectedwith a USB cable
- I then installed the printer/scanner so that itworks with the Ethernet network cable.
Note: BEFORE doing the steps below I did NOTinstall the Apple 2.7 driver for HP printers.
I installed this driver later, as explained below.
A) USB CONNECTION FIRST!
1. Eliminate all the currently installed HPsoftware by using the uninstaller located in Applications/HP LaserJetSoftware/HP Uninstaller
2. Unplug the USB cable and the Ethernetcable from the 3055
3. Open the Print and Fax System Preferenceand <control> click or right click on the list of printers on theleft. Select "Reset printing system...".
Then click OK on the warning.
4. Reboot the Mac OS
5. Run the HP All-in-One installer rom thefile LJMFP305x339xOSX10.5Update-v8.2.dmg provided in THIS directory:
(a) Click through any warning messages thatappear.
(b) It may say that some kext file was improperlyinstalled: ignore it
(c ) When the installer prompts for the USB cableto be connected do so!
(d) Once this install is complete click restart onthe All-in-One installer window. The Mac OS will restart.
6. After the Mac has restarted, start the executionof the HP Setup Assistant in root mode.
To do so, I opened a terminal window and executedthe sudo command as follows:
sudo /Applications/HP\ LaserJet\ Software/HP\Setup\ Assistant.app/Contents/MacOS/HP\ Setup\ Assistant
(a) DO NOTgo past the very first promp of the HP Setup Assistant!
(b) Now run the usual Apple Software Update Check:
it will find the missing HP printer driver andinstall it!
(if not, you can instal it directly from here: http://support.apple.com/kb/dl907 )
(c ) NOW continue with the HP Setup Assistant.
It will show the 3055 printer that it finds in the smallwindow.
Click on this printer and thenfollow the instructions to
complete the execution of the setup assistant.
I had several error messages in the terminal window where Iexecuted
the sudo instruction above. I ignored all of them, and waitedtill the
HP Setup Assistant declared itfinished the installation.
7. Now the HP 3055 should be functional for Scanand Print.
Try scanning and printing (all this with the USBcable)
Note that as IronBadger wrote in his posts, the HPDirector may have to be restarted a couple of times
for the printer to show up for scanning.
To avoid this annoying "feature" I putthe "HP Scan" app directly on my dock:
when I want to scan I just click on that app: italways work for me.
By the way, the path of this app is :/Applications/HP\ LaserJet\ Software/Scan/HP\ Scan.app/
B) NETWORK CONNECTION
1. Disconnect the USB and put the Ethernet network cable, and restart the printer.
2. Locate the printer's web page (I gave it astatic IP address in my Airport Express , namely 10.0.1.10)
and open this web page on yourbrowser just to make sure that the printer is indeed reachable
on the network.
3. Run the HP setup assistant again using the sudocommand above.
(a) On the first prompt of the the HP setupassistant, click "network".
- If it detects the printer inthe printer's box, continue the installation as above.
- For me, it did NOTdetect the printer on the network, so I entered the printer's IP address
on my network,namely 10.0.1.10 . (Ithink you must click "create" to enter the printer's IP address).
After this, Ijust followed the HP assistant instructions, till it declared that theinstallation is over.
Important: Whenasked for a printer's name, give the printer
a name that isdifferent from the one you gave it in the "USB" installation (in part(A) above).
4. The printer and scanner should work now.
(use the HP Scan app that you put inthe dock as explained in Part (A)).
5. Optional: Remove the USB printer that waspreviously installed
by going to the Systems Preference, then Print andScan.
Currently Being ModeratedJan 2, 2012 8:41 AM (in response to ellgogo)
Thank you so much for this instruction. I did exactly as you told me to (running 10.7.2) and it worked. All I had to do additionally to your recipe was one more boot, and the scan tool dies after using it. but I can handle this.
have a great year
Currently Being ModeratedJan 19, 2012 3:25 AM (in response to ellgogo)
Thanks a lot for the info.
I followed all the steps till 6 above but when I try and type in the sudo command in step 6, I keep getting:
Prashants-MacBook-Pro:~ Prash$ sudo /Applications/HP\ LaserJet\ Software/HP\Setup\ Assistant.app/Contents/MacOS/HP\ Setup\ Assistant
Sorry, try again.
sudo: /Applications/HP LaserJet Software/HPSetup Assistant.app/Contents/MacOS/HP Setup Assistant: command not found
After that the HP setup does not detect the 3055 in the small window. In fact there is no printer shown in the small window of the HP setup.
Is there something wrong that I'm doing? I'm not too computer savvy so would be glad of any help.
Thanks and regards
Currently Being ModeratedJan 20, 2012 7:56 AM (in response to sane24)
you have to enable root! Then you can use the su command.
By default root is disabled.