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why isn't facetime installed?

8278 Views 15 Replies Latest reply: Aug 23, 2011 7:45 PM by Alex94 RSS
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AppleJason Level 1 Level 1 (10 points)
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Aug 23, 2011 8:33 AM

Why can't I find facetime on one of my iMacs?  It's about 1.5 years old.  (Snow Leopard)

 

It looks like it costs .99 for downloading it, but on one of my SL iMacs (new) it's already installed for free....

 

I remember reading something about this, (free for some, pay for others) but can't find it now...

 

Also, I see in the promo page for FaceTIme, that it's only available for FaceTime enabled webcams.... how can I tell if my iMac has a facetime enabled iSight? (How can I tell the specs on my iSights)

iMac, Mac OS X (10.6.7), i5 with Thunderbolt
  • sig Level 8 Level 8 (35,770 points)
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    Aug 23, 2011 9:36 AM (in response to AppleJason)

    It doesn't come installed for free you need to purchase it from the App Store.

  • Csound1 Level 7 Level 7 (32,310 points)
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    Aug 23, 2011 5:04 PM (in response to AppleJason)

    It is included with Lion but not Snow Leopard so if your new iMac came with Lion that's why it is there and not there on your 1.5 year old iMac.

  • Csound1 Level 7 Level 7 (32,310 points)
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    Aug 23, 2011 5:12 PM (in response to AppleJason)

    AppleJason wrote:

     

    Csound1, I do not have Lion on my "new" iMac either.

     

    It came with Snow Leopard about 3 months ago.

    Guess you got lucky then

     

    It's .99c, we've spent more than that on electricity in this post so far

  • sig Level 8 Level 8 (35,770 points)
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    Aug 23, 2011 5:25 PM (in response to Csound1)

    Agreed. I just bought my MBP last month. It came with SL and FaceTime was not included. Based upon that I answered what I did.

     

    Version .9 was free download. Version 1.0.2 is $.99. Version 1.1.1 is free with Lion.

  • CMCSK Level 6 Level 6 (10,200 points)
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    Aug 23, 2011 5:26 PM (in response to Csound1)

    Csound1 wrote:

     

    It is included with Lion but not Snow Leopard so if your new iMac came with Lion that's why it is there and not there on your 1.5 year old iMac.

    It's possible - http://www.apple.com/support/mac/facetime/getstarted/

     

     

     

     

     

     

     

     

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  • Alex94 Calculating status...
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    Aug 23, 2011 5:51 PM (in response to AppleJason)

    FaceTime is included on any Mac that has a built in FaceTIme HD camera, regardless of what version of OS X it was shipped with. You can check if you have a FaceTIme HD camera built in by using System Profiler and looking in the USB section. One of the listed devices will either be a built in FaceTime camera or a built in iSight camera.

  • Csound1 Level 7 Level 7 (32,310 points)
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    Aug 23, 2011 5:57 PM (in response to Alex94)

    Alex94 wrote:

     

    FaceTime is included on any Mac that has a built in FaceTIme HD camera, regardless of what version of OS X it was shipped with. You can check if you have a FaceTIme HD camera built in by using System Profiler and looking in the USB section. One of the listed devices will either be a built in FaceTime camera or a built in iSight camera.

    iSights are on all new and new (ish) Macs, Facetime is not, are you sure your information is correct?

  • Csound1 Level 7 Level 7 (32,310 points)
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    Aug 23, 2011 5:59 PM (in response to AppleJason)

    I have 3 mid 2009 to mid 2010 macbook pro's, all have iSights, none had Facetime until I upgraded them to Lion, just sayin'

  • Alex94 Level 1 Level 1 (5 points)
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    Aug 23, 2011 7:08 PM (in response to AppleJason)

    I found out when I bought a 2011 iMac. I was trying to decide between a new iMac or a MacBook Pro when Apple updated the iMac line and started advertising the FaceTime camera and app.

    Csound1: Weird, I didn’t get it on my two MacBook Pro’s when I updated them. I know it is included on at least the most recent MacBook Pro’s, Air’s and iMac’s. I'd say it might have something to do with the age of the computer, but Sig said he bought his last month...

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