I couldn't open oald8 (Oxford Advanced Leaner)

Might be a corrupted preference file.

Select your Home folder in the Sidebar of a Finder window then open the Library folder then the Preferences folder.

From the Preferences folder look for a file similar to this:

com.oxfordadvancedlearner.plist or com.oald8.plist

If you find it, move it to the Trash.

Restart your Mac. See if that helped.

Hi Katie

Sorry for the trouble with your OALD.

This sounds like a problem caused by an update to Adobe Flash Player.

Could you please try the following:

1. Download http://www.oup.com/zip/elt/Oald8_FlashPlayer10_Patch.zip and save to your Desktop, and double-click to extract the contents - it contains two files, flashplayer.xpt and Flash Player.plugin

2. In Finder, right-click on oald8.app and select "Show Package Contents"

3. navigate to the directory Contents/MacOs/plugins

4. move the two files from archive "Oald8_FlashPlayer10_Patch.zip" to this plugins directory

5. delete the oald8 user preference directory ~/Library/Preferences/oald8 . Please note that '~' represents your home directory, and that this step may need performing for each user who has used the dictionary

6. restart OALD 8

If that doesn't work, please get in touch with our support people: eltdict.help@oup.com

Best wishes,

Tim Teasdale,

ELT Dictionaries,

Oxford University Press

Hi Tim

I have the same problem like Katie.

I followed your instructions to solve the problem but I can't move the two files from "Oald8_FlashPlayer10_Patch.zip" into the plugins directory.

Can you help me with my porblem, too?

Thank you.

Hi Tim,

I followed your guide to fix the problem of OALD8 and Flash 10 but it did not work.

Do you have any fix for Flash 11?

Thanks you for your help. Hope to see your new fix again.

Dear Florian,

We are sorry to hear you are still having difficulties. If you would like to email us here at support at OUP (eltdict.help@oup.com) we will do our best to fix the issue for you.

Regards,

Robin

We are sorry to hear you are still having difficulties. If you would like to email us here at support at OUP (eltdict.help@oup.com) we will do our best to fix the issue for you.

Regards,

Robin

Can you show me clearly how to do step 4 😟 . I do not know how to move the 2 files from archive to plugin directory .

I cannot move 2 file Flash.plugin and Flash.text to Plugins. Please help !!!

Dear

Tommy,

We are sorry that you are having difficulties. Please do contact us (eldtict.help@oup.com) and we will do our utmost to get you up and running.

ELT Dictionaries,

Oxford University Press

I have the same problem. I have done everything from step 1 to 4 but I don know how to do step 5

5. delete the oald8 user preference directory ~/Library/Preferences/oald8 . Please note that '~' represents your home directory, and that this step may need performing for each user who has used the dictionary

Where can I find the oald8 user preference directory ~/Library/Preferences/oald8??

Please help!!!

> Where can I find the oald8 user preference directory ~/Library/Preferences/oald8??

Please try the following:

In Finder, open a new Finder window (File menu > New Finder Window)

Select the "Go to Folder..." option (Go menu > Go To Folder...)

This should pop up a text entry box to give a folder location.

Copy and paste the following into that text box, and press enter:

~/Library/Preferences/oald8

That should take you to that location in your new Finder window.

Hope that helps!

Tim