6 Replies Latest reply: Mar 15, 2012 9:26 PM by grtgrfx
DavidAG Level 1 Level 1 (0 points)

Since upgrading to Lion, I can no longer print to my HP LaserJet 4050n via ethernet connection (straight Cat5 connection - iMac-to-Printer). This is a network printer with only 3 ways to connect, Parallel, Serial & Ethernet - it has no USB port.

 

Original set upfor printer,prior to Lion, was as an IP printer, Protocol: LPD, Address: 192.0.0.192 & Print Using: HP LaserJet 4050 Series driver.

 

Printer was configured with a static IP address which was a required workaround under SL, after AppleTalk was dropped.

System Preferences>Network>Ethernet setting is set for IPv4 configure @ “Manual” with the IP address specified in the printer’s configuration printout (192.0.0.192). Status read as “Connected - Ethernet is currently active an has the IP address 192.0.0.192.” If I unplugged the cable, I get a “cable not connected” message in Network System Preferences, and replacing it returns it to “Connected” indication.

Attempts to print result in a “The printer is not responding” message.

 

Have tried all of the following, to no avail:

- Replaced Cat 5 cable.

- Attempted reconfiguring IPv4 using all methods (DHCP, DHCP w/manual address, BootP)

- Tried HP Jetdirect Socket & Internet Printing Protocols (JD Socket resulted in no printing & IP resulted in repeated pauses in print  process)

- Tried alternate drivers for Generic PS Printer and Gutenberg version of HP 4050 Series - no change in reults

- Tried removing and replacing printer from printer list in Sys Pref’s (including removing printer from list, disconnecting cable, deleting Ethernet from Network preferences, shutting down Mac & Printer, restarting, reconnecting everything, reconfiguring Ethernet Preferences and re-adding the printer to the list.)

 

Any additional suggestions (short of replacing printer - it’s in perfect condition and I really can’t afford to replace it at this time)?

 

System is a 24” iMac(7,1), Core2 Duo, 2.8GHz, 4GB RAM

Printer is an HP LaserJet 5040n (Printer is still listed as supported by Apple)  - Driver (Driver v10.4, PPD v17.5)


iMac, Mac OS X (10.7)
  • 1. Re: Lion not printing to my HP network printer
    DavidAG Level 1 Level 1 (0 points)

    Found the answer here from suggestion box at right. Pays to ask the right question!

     

    https://discussions.apple.com/message/11017689?messageID=11017689#11017689?messa geID=11017689

     

    Whew!

  • 2. Re: Lion not printing to my HP network printer
    LaraCroft_NYC Level 1 Level 1 (20 points)

    NG--Doesn't work AND way too complicated. Try this:

    ----

     

    How to make HP LaserJet 4050 work with OS 10.6 – 10.7

     

    1. Add printer: USE IP tab/button in the ADD PRINTER dialog.
    2. Enter the IP address of the printer (you can check it by logging into your router and listing all devices. The printer is device/PC name "NPIC5B1C1", OR by going to the information menu on the printer and selecting PRINT CONFIGURATION (2 pages)).
    3. After entering the IP address, it will automatically look for the correct printer driver. (NOTE: You must have downloaded/installed this beforehand from the HP website. HP says (http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01664444): "With the release of OS X 10.7 Lion, HP is providing updated print drivers and software. These updates are available through Apple Software Updates in Mac OS X." Here is the link at Apple: http://support.apple.com/kb/DL907. Direct download (about 500MB): http://supportdownload.apple.com/download.info.apple.com/Apple_Support_Area/Appl e_Software_Updates/M...)
    4. Name the printer in the add printer dialog.
    5. Click the ADD button.
    6. DONE

     

    If this doesn't work (you might get the error message, "UNABLE TO VERIFY THE PRINTER…"), all you have to do is RESET the printing system *(which I had to do):

    http://support.apple.com/kb/ht1341

    1. Go to System Preferences.
    2. Choose Print & Scan.
    3. Hold down the Option key while clicking the "-" (Remove printer) button. OR: Hold down the Control key while clicking in the box that appears above the "+" (Add printer) button, then choose Reset Printing System… from the contextual menu.
    4. Any printers, scanners, or fax modems that previously appeared in System Preferences will need to be added again after resetting the printing system.
    5. Then click the "+" button to re-add the LaserJet printer as above (re-add other printers as well).

     

    *What does Reset Printing System do?

    • Deletes all queues and jobs.
    • Resets all printer settings to their default by deleting configuration files.
    • Performs a permissions check on the /tmp directory.

     

    Any printers, scanners, or fax modems that previously appeared in System Preferences will need to be added again after resetting the printing system.


  • 3. Re: Lion not printing to my HP network printer
    DavidAG Level 1 Level 1 (0 points)

    First of all, Thank you for your suggestion.

    In my case, the other suggestion proved to work fine.

    It seems the issue was actually with my printer setup. Back when Leopard or Tiger, I forget now which, was introduced, it would not recognize the printer attached through an ethernet hub using DHCP (I also had a cable modem attached to the hub). The only solution I could come up with then involved the use of a USB-to-Ethernet adapter (which I had purchased for my MacbookAir) for the printer, reconfiguring the printer with a manual, fixed IP through the printer's menu system, removing the hub and connecting the modem directly to the iMac's Ethernet port.

    After a while, though, I got tired of having to leave my main iMac on whenever I wanted to use Wi-Fi for my MBAir or iPhone elsewhere at home, so I purchased an Airport Express (trying to be as "green" as I can these days with power useage!). I set up the modem through the Express and switched the iMac's ethernet port to the manual IP printer settings, and everything was fine through Snow Leopard.

    Lion upgrade refused to print, though. Don't know if it was a the new printer driver from HP and the way I had reset the printer for the earlier work-around, or what, but when I reset the printer configuration's as outlined in the first suggestion, everything was fine - and has remained so. If I hadn't had to make the changes originally for the earlier problem, I probably would not have had an issue at all!

     

    Thanks, again, though. It's nice to know the Mac community has those, such as yourself, ready to help out.

    -Dave

  • 4. Re: Lion not printing to my HP network printer
    LaraCroft_NYC Level 1 Level 1 (20 points)

    Note: The Apple.com download at http://support.apple.com/kb/DL907 gives you many more printer drivers than just HP's. You get the whole ball of wax... Regards!

  • 5. Re: Lion not printing to my HP network printer
    LaraCroft_NYC Level 1 Level 1 (20 points)

     

  • 6. Re: Lion not printing to my HP network printer
    grtgrfx Level 1 Level 1 (15 points)

    Manually adding by IP address (found in router status settings) worked for me as well. Nothing else helped. Good call!