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Apple Support Communities Governance Policies - Pointer Please

879 Views 21 Replies Latest reply: Aug 26, 2011 10:44 AM by rccharles RSS
  • laundry bleach Level 5 Level 5 (6,875 points)

    I give up. The ToU is it as far as Apple's policies for the support communities are concerned at least publicly. That's all you are going to get. We don't have access to Apple's internal documents. I really don't understand what it is specifically you are looking for but they say that Apple can do anything they want to here and your only recourse if you don't like it is to leave. The rest are just guidelines.

  • Don Archibald Level 10 Level 10 (101,125 points)

    There is an additional information page, referenced in the ToU  (para 1.2) -

    http://www.apple.com/legal/terms/site.html

     

    Read the ToU thoroughly; they are fairly well written, and cover much of what you have asked. Lightly scanning them won't yield much.

     

    In particular, the final paragraph (para 5.3) -

     

    Apple reserves the right to delete any Submission, or take action against any account, at any time, for any reason.

     

    The site moderators (who are currently called Hosts) are Apple employees. They are governed by Apple's general policies and probably departmental supplemental policies, all of which are none of our business. As in any corporation, everybody on the payroll has a supervisor of some kind; employee actions are reviewable by their supervisor. That, too, is none of our business.

     

    This site, Apple Suppport Communities, is wholly owned by Apple. Although commercial non-Apple software is used to run the site, the site itself is proprietary to Apple. It is provided for us, users of Apple products, to use in accordance with the ToU applicable to this site. In that context we are guests.

  • etresoft Level 7 Level 7 (23,915 points)

    It is Apple Support Communities, not Apple Support Committees.

     

    There are no bylaws. It is like a party on private property. There is a clearly defined description of acceptable behaviour. Anyone who gets out of line could be asked to tone it down or leave.

  • babowa Level 7 Level 7 (22,135 points)
    what i'm after is any reference to this forum's governance policies that would resemble these: http://www.apache.org/foundation/bylaws.html.

     

    I believe some of the (your) confusion is based on the fact that the by laws you are referencing are from a public organization. This website is Apple's private property and they are allowing us to use it to ask questions/share knowledge.

     

    All the legal information, ToU's, ToS's, etc can be found on this page:

     

    http://www.apple.com/legal/

     

    You can obtain any further information from Apple; we are just users here.

  • rccharles Level 5 Level 5 (5,155 points)

    A slightly different slant from babowa.

     

    what i'm after is any reference to this forum's governance policies that would resemble these: http://www.apache.org/foundation/bylaws.html.

    You confusing things. 

     

    Appache is some type of  corporation.  The document explains how they 'run' their corporation from a legal point of view. 

     

    These forums, what ever their name, are a bunch of web postings.  It's not even a magazine since it isn't written by apple employees.  It's more like letters to the editor.

     

    Here is some info on Apple governance.

    http://investor.apple.com/governance.cfm

     

     

    ------------------

     

    This could be confusing if you have not grown up in a country with a modern business environment and taken course in business organization.

     

    Robert

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