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New Mac Mini with LED 24" LED Display

48060 Views 176 Replies Latest reply: Jan 16, 2012 2:02 PM by Saul in PA RSS
  • gekkonaut Calculating status...
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    Aug 19, 2011 3:42 AM (in response to charles.m.h.)

    Thanks - mine is  240013604 if you want to reference it!

     

    The issue is so blatently obvious and affecting a huge number of people - can't believe it's still not in their support databases.

  • threebadwheels Calculating status...
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    Aug 23, 2011 2:35 AM (in response to charles.m.h.)

    Hey guys ...

     

    I have had the same issue with my 24" Cinema Display since I purchased the Mac Mini recently.  Last weekend I made an appointment for the Genius Bar and took my equipment into Apple at the Mall of America. We setup the equipment and immediately they saw the constant flicker issue.  They tried several resolutions.  Booting into Snow Leopard vs Lion.  Wired network vs wireless network.  Non bluetooth keyboard/mouse.  It continued to flicker without fail.  They decided to try a 27" Cinema Display.  It worked.  It continues to work.  I left Apple with a new 27" Cinema Display.  They did an even swap with the 24" Cinema Display.  It is odd considering it is the exact same technology.  I was impressed with their support on this issue.  They are going to escalate this to engineering.  Hopefully it will be resolved thru a firmware or other update. 

     

    Thomas

  • eric691 Calculating status...
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    Aug 23, 2011 3:51 AM (in response to charles.m.h.)

    Hi Guys,

    Same issue here ! On-Call support had no clue.

    I have Mac Mini 2011 with i7 and Radeon. It is flickering a lot !

    It is really anoying, almost every 10 seconds.

    Sometimes the display is completely mixed up for few seconds.

    When i use my non-thunderbolt macbookl pro it is not doing that.

    Maybe i will bring it to apple store.

     

    Eric

  • gekkonaut Level 1 Level 1 (0 points)
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    Aug 23, 2011 5:09 AM (in response to threebadwheels)

    threebadwheels wrote:

    I left Apple with a new 27" Cinema Display.

     

    Thomas

     

    Hey Thomas,

     

    Was your 24" Cinema Display still on warranty or AppleCare? I'm just curious, as I'm going into the Genius bar Saturday wiht this same problem - but my 24" is a few months off warranty (didn't get applecare).

     

    I'm just trying to set my expectations.... if I should expect to be walking out with a new 27" because everyone else is

     

    Thanks.

  • threebadwheels Level 1 Level 1 (0 points)
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    Aug 23, 2011 8:49 AM (in response to charles.m.h.)

    My 24" Cinema Display was under no warranty or Apple Care.  I have had it for awhile.  Now remember,  they replaced my 24" with a 27" Cinema Display with the mini display port.  Not the thunderbolt port.

  • Saul in PA Level 2 Level 2 (295 points)
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    Aug 24, 2011 10:14 AM (in response to charles.m.h.)

    Something more than firmware is going on.  I have one 24" that works just fine attached to my 2011 mini 2.5.  I have a second 24" that flickers even though a Gefen dvi-mdp adapter.  Attached to a MacPro works fine.  Both have the latest firmware.

  • muphli Calculating status...
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    Aug 27, 2011 3:58 AM (in response to charles.m.h.)

    I bought the following setup a few days ago (both machines are running Lion 10.7.1). The MacMini is attached directly to an Apple Cinema Display 24" using Thunderbolt/MiniDisplayPort. The problems are exactly the same as described above.

     

    MacMini 2,5 Ghz i5, 4GB RAM, AMD Radeon HD 6630M 256MB

    MacBook Air 13,3", 1,7 Ghz i5, 4GB RAM, 128GB SSD, Intel HD 3000

     

    The display works absolutely fine being attached to the MacBook Air. I also read in a German forum that in some cases attaching the display to a single power socket instead of a multiple power socket fixes the problem. I tried it and it worked for a few days but one hour ago the problem occured again. I also changed the MacMini in an AppleStore but it didn't help.

  • DallasGabe Calculating status...
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    Aug 27, 2011 6:16 AM (in response to charles.m.h.)

    I finally took my ACD 24" to the apple store, as soon as they connected it to a mini with thunderbolt the problems started. They looked for firmware updates an other things but ended replacing my 24" with a brand new 27" (not the thunderbolt model, they don't have it in the stores yet).

  • threebadwheels Level 1 Level 1 (0 points)
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    Aug 27, 2011 6:52 AM (in response to charles.m.h.)

    My beautiful ACD 27" continues to work with no flicker issues.  I am happy.  Glad to see Apple took care of you also DallasGabe. 

     

    Thomas

  • eric691 Level 1 Level 1 (0 points)
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    Aug 27, 2011 6:53 AM (in response to charles.m.h.)

    I brought my Mac Mini 2011 to Apple store in Montreal with the 24 display and they replied i need to wait for the firmware !!!

    I think going back and ask for a new 27 in screen

     

    Eric

  • pirloui Calculating status...
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    Aug 31, 2011 9:34 PM (in response to charles.m.h.)

    I discovered this thread _after_ buying a 24" LED Display.

     

    I will get it tonight and will probably clock in with a "me too" post.

    (Mac Mini i7)

    Crossing fingers for prompt firmware update.

  • gekkonaut Level 1 Level 1 (0 points)
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    Aug 31, 2011 10:20 PM (in response to pirloui)

    ]Crossing fingers for prompt firmware update.

     

    Don't hold your breath.  This firmware update has been "coming soon" since February. I'm having doubts it will ever come out - if it's been this long in beta testing (if it even is), it's likely there are some issues with it preventing release.

     

    If they're not letting you in the beta program (which every apple employee is telling me doesn't exist), best to take your gear into apple and get stuff swapped out.

  • pirloui Level 1 Level 1 (0 points)
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    Aug 31, 2011 11:13 PM (in response to charles.m.h.)

    Thanks for the info, even if bad projections. Apple have indeed managed to ignore quite bold things in the past, I guess we'll have to harass them..

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