1 2 Previous Next 19 Replies Latest reply: Jul 23, 2006 4:28 AM by MacLemon
jperkins Level 1 Level 1 (0 points)
I am trying to set up a APC Smart-UPS SC1500VA on my XServe running 10.4.4 and I can't seem to get the server to recognize the UPS. The UPS works fine on my Windows machines but when I plug it into the Mac I can't get the "Show UPS status in the menu bar" check box that I am supposed to get on the Energy Saver control panel. The APC client doesn't work on 10.4.4 as I understand from my numerous calls to APC.

X Serve, Mac OS X (10.4.4)
  • 1. Re: Setting up UPS
    Burk Roberts Level 2 Level 2 (280 points)
    Might not be much help but if it's any encouragement to you it should work. I use APC units with 2 servers (a G5 Tower and an Xserve G5) and they both show up as soon as I plug them in. I don't use APC's software.

    Maybe try other troubleshooting tricks like using a different USB cable or logging in from another account and see if it works there?
  • 2. Re: Setting up UPS
    MacLemon Level 2 Level 2 (450 points)
    I can only report that each and every APC UPS with a USB connection that I have used just showed up in the Energy Savings Panel and worked out of the box flawlessly without needing to install any software.

    I haven't yet tried to use a serial connection yet. Still I'm interested in that if someone is willing to shed some light on it.

    How is your UPS connected?
    Regards MacLemon
  • 3. Re: Setting up UPS
    jperkins Level 1 Level 1 (0 points)
    For those of you who have the UPS working, what is the nature of your connection? I have only a serial out on the UPS and can connect to either USB or serial on the server.
  • 4. Re: Setting up UPS
    Burk Roberts Level 2 Level 2 (280 points)
    I have a RS 1500 that is connected to a G5 using the APC-supplied cable. On the UPS end is a connector that looks like an RJ-45; the Mac side has a standard USB "A" connector.

    I also have a Smart UPS 1500 connected to an Xserve G5 using the APC-supplied cable. On the UPS end is a USB "B" connector; the Mac side has a standard USB "A" connector.
  • 5. Re: Setting up UPS
    DaddyPaycheck Level 6 Level 6 (16,035 points)
    jperkins-

    It sounds like you are sans USB.

    I think a serial to USB adapter might work, but I am not sure. I think it is the USB model that identifies and configures itself over USB. The serial to USB connection would probably not do the same thing.

    I think you need a UPS that has a USB port built in.

    -DaddyPaycheck
  • 6. Re: Setting up UPS
    MacLemon Level 2 Level 2 (450 points)
    You could try to connect the UPS to the Xserve's serial port and see if you can get them to talk to each other.
    MacLemon
  • 7. Re: Setting up UPS
    DaddyPaycheck Level 6 Level 6 (16,035 points)
    Yes.

    But me thinks that the software may not automatically detect the UPS via the serial connection. Then it would come down to drivers and/or software.

    However, I can't see where you could hurt anything by implementing any of these suggestions as an experiment anyways. If it works, we all know. Ifit doesn't, well, thenwe will all know that as well.

    To science and experimentation!

    -DaddyPaycheck
  • 8. Re: Setting up UPS
    Perry Smith Level 1 Level 1 (75 points)
    The UPS code that I looked at in Darwin is very USB specific. But, check out:

    http://www.powerguardian.com/

    He has code that will make the UPS work but you will need to buy a keyspan USB to serial converter. It may be that just getting the converter will solve your problem.

    Good luck
  • 9. Re: Setting up UPS
    Marcus Rowell Level 1 Level 1 (25 points)
    I have some software from APC (free) that listens to the serial port in our G4 XServe for the UPS signals. You are not able to adjust the settings on the UPS, but you can choose how the computer responds to a power outage, eg. shutdown straight away, after 1 minute, etc.

    It works well with a serial connection to a APC UPS.

    I downloaded the software directly from APC. Sorry I don't have the link.

    Marcus


       
  • 10. Re: Setting up UPS
    Marcus Rowell Level 1 Level 1 (25 points)
    The software is PowerChute Personal Edition v1.3.3 (10.3.9 - 10.4.1)

    You can get it from

    http://www.apcc.com/tools/download/softwarecomp.cfm?sw_sku=SFPCPE133&id=129&family=&partnum=&swfam=129&tsk=

       
  • 11. Re: Setting up UPS
    jperkins Level 1 Level 1 (0 points)
    I think the straight USB connections work fine ... it is the serial to USB that don't register
  • 12. Re: Setting up UPS
    jperkins Level 1 Level 1 (0 points)
    Thanks for all of the advice.

    I have tried a straight serial to serial connection and it did not work. The serial to USB also will not work. I think I am just going to upgrade to the straight USB to USB model. I have one of those and my Mac has no problem recognizing it.

    For the record, the free software from APC is not compatible with 10.4.4 and thus is of no help.

    I am a little reluctant to spend 50 dollars to buy a cable that may or may not work ... when I am just about positive that a straight USB connection will work perfectly.
  • 13. Re: Setting up UPS
    Marcus Rowell Level 1 Level 1 (25 points)
    The APC software works fine on my server running 10.4.4. It is pretty simple software.

    I even just tested it to make sure!

    Marcus

       

       
  • 14. Re: Setting up UPS
    MacLemon Level 2 Level 2 (450 points)
    PowerChute Personal Edition is also included on CD with about every APC UPS. In my opinion there is no need for it, as Mac OS X directly supports APC UPSes in the Energy Saver Preference Panel.

    Screenshots from Energy Saver PrefPanel with APC XL1000 USB connected:
    Sleep Settings
    UPS Settings
    Options

    PowerBook G4   Mac OS X (10.4.3)  
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