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magic mouse died

256 Views 3 Replies Latest reply: Sep 5, 2011 6:06 AM by Sobeck RSS
Sobeck Level 2 Level 2 (295 points)
Currently Being Moderated
Sep 4, 2011 8:15 AM

i guess i know the answer to this question, but before i go buy another one, i figured it couldn't hurt to throw it out there.

 

got the low battery warning in my magic mouse yesterday. using rechargeable batteries.  today it disconnected while i was working, and i figured the batteries died.  so i swapped in a freshly-charged set, and nothing.  the power on light won't even go on.  i tried three different sets of rechargeables that have always worked fine in the mouse, and nothing.  i then tried two different sets of non-rechargeables, same result.  i cleaned the contacts inside with rubbing alcohol (although they looked spotless to begin with), and i'm fresh out of ideas.  i guess it just flat-out died, but i've never, ever had an apple product do that before, so i'm wondering if there's anything else i can try.

 

thanks.

  • John Hammer1 Level 4 Level 4 (2,805 points)
    Currently Being Moderated
    Sep 4, 2011 8:22 AM (in response to Sobeck)

    It's unlikely there's something wrong with your mouse if it was working fine until the last set of batteries went kaput. Try this:

     

    Remove the batteries. Be sure the mouse is OFF.

     

    Go to System Preferences->Bluetooth and remove your mouse from the paired list. Then turn your Mac's Bluetooth OFF. Now restart your Mac.

     

    Put the batteries into the mouse.

     

    Go to System Preferences->Bluetooth and turn your Mac's Bluetooth ON.

     

    Turn the mouse ON.

     

    Select SET UP BLUETOOTH DEVICE from the preference pane or from the Bluetooth menu bar item.

  • captfred Level 7 Level 7 (26,225 points)
    Currently Being Moderated
    Sep 4, 2011 9:09 AM (in response to Sobeck)

    Another frequent problem is that the battery cover isn't fully seated.  Make sure you press the cover closed far enough that the tab comes through the cover and "clicks".  If not fully closed the batteries can lose contact.

     

    Captfred

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