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iChat stuck offline

8608 Views 30 Replies Latest reply: Oct 9, 2013 3:00 PM by Fred_Leonard RSS
  • Starhawk Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 7, 2011 1:01 PM (in response to Videomyster)

    Thanks! I was having this same problem, and quiting imagent worked for me!

  • azmacair Calculating status...
    Currently Being Moderated
    Sep 10, 2011 5:57 AM (in response to Videomyster)

    Thanks Videomyster! Killing imagent fixed the issue for me too! You rock!

  • rcostain Calculating status...
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    Sep 10, 2011 6:59 PM (in response to JYQZ)

    Disabling and re-enabling each affected account was what worked for me.

  • tailwaggers Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 19, 2011 6:50 AM (in response to Videomyster)

    This issue looks like a bug in Lion.

     

    I killed imagent even while iChat was still running and instantly all my accounts went online. Thanks for the great workaround!

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Sep 19, 2011 12:12 PM (in response to tailwaggers)

    Hi,

     

    iChatAgent in iChat 1 though 5 and IMAgent in Lion is the bit that Logs the accounts for iChat.

     

    As people are saying they can't login it makes sense to change the one thing that might effect that.

     

    If you are logged in you don't have the issue and "Killing" the Process will take the accounts Off Line.

    Restarting iChat will bring them back On Line.

     

     

     


    8:12 PM      Monday; September 19, 2011


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • tailwaggers Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 19, 2011 1:23 PM (in response to tailwaggers)

    Here is a tutorial someone made which is exactly what worked for me: http://www.youtube.com/watch?v=UweTTO3SJec

  • avraamjack Calculating status...
    Currently Being Moderated
    Sep 30, 2011 5:32 AM (in response to cuz789lol)

    Quitting the imagent process worked for me.

     

    Sic the lion on that bug.

  • avraamjack Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 30, 2011 5:39 AM (in response to avraamjack)

    Also, is it possible that imagent came from aim.com, if you downloaded aim from aim.com ?

     

    How would you uninstall that?

  • avraamjack Level 1 Level 1 (5 points)
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    Sep 30, 2011 5:40 AM (in response to avraamjack)

    ooops, never mind, I guess I should have read the previous posts.

  • Zoomster Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 4, 2011 4:25 AM (in response to Ralph Johns (UK))

    Okay, let me join the chorus here of people with this problem.  And yes, killing imagent works..... every single time it happens.  That's getting really old.  I know Apple owes us a permanent fix, hopefully soon, but is there some other method that will work?  This happens to me daily.  I'm using iChat for AIM and gchat.  Both accounts are stuck offline, usually in the morning when I wake my computer up.  Killling imagent and resettting my status to online usually does the trick (sometimes I have to restart iChat).  But having to do this every day is driving me nuts.

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Nov 4, 2011 1:42 PM (in response to Zoomster)

    Hi,

     

    In some cases this is about the Ownership and Permissions of either the Keychain (that holds the Passwords) or the .plists for iChat (That holds the Account/Screen Name details)

     

    As Not only iChat but the new Contacts, Mail and Calendar System Preferences Pane also holds the iChat, Face Time and other info it can sometimes pay to delete the ScreenName/Accounts in iChat and re-add them.

     

    Ralph

    (posted from a Boot in Tiger)

  • lsnewtonjr Calculating status...
    Currently Being Moderated
    Nov 29, 2011 1:27 PM (in response to cuz789lol)

    I was having the same problem, and killing "imagent" worked for me.

  • nlarriso Calculating status...
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    Feb 1, 2012 2:14 PM (in response to Videomyster)

    Thanks! This worked for me.

  • gbaltman Calculating status...
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    Mar 19, 2012 8:43 AM (in response to cuz789lol)

    Ditto on symptoms.  All iChat accounts were offline and were unresponsive to any attempt to become Available.

     

    Issue resolved via iChat preference panel.  From the Accounts tab, select each account and disable it.  Close preferences to save changes.  Re-open preference panel, reactivate each account.  Problem solved.

     

    This solution remained working through the quit and re-launch of iChat as well as a comp restart and relaunch.

  • reubenpressman Calculating status...
    Currently Being Moderated
    Aug 13, 2013 2:30 PM (in response to Videomyster)

    Videomyster wrote:

     

    I don't use Litle Snitch or anything fancy. You shouldn't need to restart or do the whole PRAM thing.

     

    1st, Quit iChat.

    2nd, Open Activity Monitor in your Applications->Utilities. From there, look for "imagent" and quit it.

    3rd, Start iChat.

     

     

    Enjoy!

     

    Thanks @Videomyster that worked for me!

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