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Can't connect FaceTime with iPad 2.

168962 Views 110 Replies Latest reply: Mar 28, 2014 7:57 AM by Makinista RSS
  • Pedro709 Calculating status...
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    Sep 7, 2011 12:54 PM (in response to Cshaffer)

    I am in UK with Talk Talk - whose customer service was next to useless. afrter reading this thread I set my ipad DNS to all 8's AND its works!!! My IT Degree Son said its cos I have by passed TalkTalk in favour of Googles public server

    Thanks all

    Peter

  • karenfromcolne Calculating status...
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    Sep 8, 2011 11:33 AM (in response to syl007)

    Whipeee do not only does my son's ipad2 work now with facetime but my iphone works a lot better now too - thank you

  • brendanfromdanville Calculating status...
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    Sep 10, 2011 2:03 PM (in response to buyesugi)

    Works like a charm.  8.8.8.8 and 8.8.4.4 are both public DNS servers hosted by Google.  So apple's services may not be able to be resolved by another DNS server.  What's strange is after changing the DNS settings back to my internal router it still works.  And my iPhone 4 never had this issue.  Bug fix anyone???

  • Pedro709 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 12, 2011 11:13 AM (in response to buyesugi)

    After setting DNS to all '8's I have now upgraded my TalkTalk Router (latest dlink) and iPad2 / Face time works perfectly with the router straight out of the box?!

  • krizfromnull Calculating status...
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    Sep 28, 2011 10:12 AM (in response to Warwick Teale)

    grrr. still can't login facetime thru my ipad2. tried changing dns to 8.8.8.8 and 8.8.4.4. still did not work. my internet connection also did not work which forced me to input back my original dns. any other suggestions?

  • Warwick Teale Level 3 Level 3 (555 points)
    Currently Being Moderated
    Sep 28, 2011 5:23 PM (in response to krizfromnull)

    hi k-f-null, soem diagnostics may be in order.. try these.....  the issue might be concerned with lack of access to certain apple resources for Facetime. Try the following using

    • your default DNS from your ISP and then
    • again with Googles DNS at 8.8.8.8. as has bene suggested.

     

     

     

    Diags are:

     

    1. if you have a mac, does facetime work on that MAC when it is connected to the same network (subnet) as your iPAD?
    2. if your iPAD2 has 3G capability, does facetime work in 3G mode?
    3. while on your network (subnet) can your MAC or other access these domains using the domain names? (use nslookup command or browser to determine if the RESOLVE from your mac or other). Do the same on your iPAD is you have an ssh.app or try and use the safari browser. Just interested to see if the names resolve or they DONT resolve using your DNS's (yours or Googles) .
    • configuration.apple.com
    • commnat-main.ess.apple.com
    • commnat-main.ess.apple.com
    • commnat-cohort.ess.apple.com

     

    report back if u can

  • Toroko Calculating status...
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    Sep 30, 2011 1:35 PM (in response to buyesugi)

    Thanks mate.

     

    I can now log into FaceTime after changing my DNS to 8.8.8.8

  • petrufromlimoges Calculating status...
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    Oct 14, 2011 2:18 PM (in response to syl007)

    Thank you very much for your help.

    I added the DNS address 8.8.8.8 and Face time works perfectly.

  • fionafromely Calculating status...
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    Oct 18, 2011 12:19 PM (in response to buyesugi)

    Hi I've reached this thread through googling my error.

    I have just got an ipad2, not the 3g type. Should i be able to get on facetime with this? I want to be able to videocall my sister-in-law who has an iphone4. She has entered my email address and it says "Connecting" when she tries, but nothing happens my end. Same vice versa when I've entered her phone number.

    I've read the thread about DNS settings, but don't know where to find them to try changing them.

    I'm not sure either what it'll look like when it is working, but I don't seem to have many options when I open Facetime - just me in the camera....

  • petrufromlimoges Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 18, 2011 12:56 PM (in response to fionafromely)

    Hi,

    You can follow the link below, in order to see how to change the DNS settings. It is very easy to do it.

     

    http://techinch.com/2011/02/04/change-your-dns-settings-on-iphone-ipod-touch-and -ipad/

  • Skypainter Calculating status...
    Currently Being Moderated
    Oct 19, 2011 6:09 PM (in response to syl007)

    I had no one with which to use Facetime until the iPhone 4s came out.  Thank you so much for the help as my new phone works great with another 4s, but my iPad2 didn't work at all nor did my MacPro.  Now it all works together.  As a reformed PC geek, I am surprised that Apple isn't as simple as so many PC people purport the devices to be. 

    The 8's have saved the day and a lot of frustration!

  • lesleyfromchertsey Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 20, 2011 10:23 AM (in response to buyesugi)

    I cannot get iPad2 to work with my new iPhone 4 (not 4S) - there is a connection then it falls out.

    Do I change the DNS on both applications to be 8.8. etc?

    Do I have to keep a note of the original DNS or will everything work as normal on 8.8. etc

    Thank you

  • jidofole Calculating status...
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    Oct 22, 2011 2:42 AM (in response to syl007)

    Worked for me too now if only I could connect to someone

  • ikoyi Calculating status...
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    Oct 29, 2011 4:45 AM (in response to buyesugi)

    Excellent the 8.8.8.8 setting works like a charm on ipad2, iphone4 & iphone 3gs, yhank you very much

  • ikoyi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 29, 2011 5:48 AM (in response to buyesugi)

    And on 2 Macbook pro's as well..................

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