Currently Being ModeratedSep 5, 2011 3:25 PM (in response to Ted Stampfer)
OK, first, make sure nothing is connected to the computer other than the power adapter, reboot the computer. Does the disc show up as a mounted volume? If so, then you should be able to eject it using the eject key or by dragging its icon to the trash. If you get the same error message, then you have a Garmin process running, which you should be able to kill either with "Force Quit" or by bringing up Activity Monitor in Utilities, finding the process or application there and quitting it.
Are you saying that the disc shows up on the desktop with a "HD Volume" icon like this:
Or is it the usual DVD volume icon like this:TiBook G4 1GHz/ G5 2 GHz DP GF Ultra 6800, Mac OS X (10.4.11)
Currently Being ModeratedSep 5, 2011 8:38 PM (in response to old comm guy)
When I did as you suggested no icon appeared anywhere. Before doing this, it looked more like Games, definitely not a disc.
This is a seven year old laptop that has had fairly hard use. I have had other strange things happen such as Safari not recognizing Flash Player but Firefox does. I think the drive may be dead; Is there a way of checking this? Might doing a clean install of OS 5 solve the problems?
Thanks for your help.
Currently Being ModeratedSep 5, 2011 10:34 PM (in response to Ted Stampfer)
Ted Stampfer wrote:
I think the drive may be dead; Is there a way of checking this? Might doing a clean install of OS 5 solve the problems?
OK, if we get right down to the lowest level we can, you can boot into Open Firmware by holding down the cmd-option-O-F key combination at power up until you get to the white screen. In open firmware, the OS is completely out of the picture; you are using essentially the firmware that gets things started before the OS starts loading. While there, type the following command:
eject cd <return>
which should cause the CD to be ejected if the optical is responding at all. If that works, then you need to hold onto the Garmin disc for a moment and enter the following command (actually, in either case, do the command):
which will start the OS booting process.
Now, if the disc did not come out, you should shut down the computer. You should be able to use a credit card to trip the release lever on the drive by inserting a corner of the card about 1/8 inch roughly one inch from the right end of the slot and using the end of the card to press down gently. Typically, this lever looks like the illustration below, right at the yellow arrow.
It may be a little tricky, be ginger, but the disc should pop out. Otherwise, the only other way is to remove the drive from the PowerBook and trip it that way.TiBook G4 1GHz/ G5 2 GHz DP GF Ultra 6800, Mac OS X (10.4.11)
Currently Being ModeratedSep 13, 2011 2:20 PM (in response to old comm guy)
I am sorry for being so slow in replying to your last Email but I have been on travel and have only dialup at this location-I had forgotten just how slow it is.
I tried all your suggestions with no success. I am quite sure that I got the card in the correct spot and should have released the trip lever. As I do not hear the disc running I fear the drive is bad. I will try to find information on how to replace it and, if it is not too complicated, will try to do it myself. When I found a tutorial on how to replace the HD, I didn’t.
Thank you again. You support people are the best.