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12005 Views 130 Replies Latest reply: Jul 14, 2006 10:45 PM by trainjunkie
Currently Being ModeratedJan 14, 2006 2:42 PM (in response to furi-kuri)I have the same problem with my brand-new to me (refurbished) Powerbook purchased in December 2005. I have a 1.67Ghz machine with 512MB of factory installed RAM. I don't have the dual-layer burner version. I have other machines that connect to the wireless network just fine. My recently sold iBook had 5 bars from everywhere in my small apartment and never disconnected from the network.
This new Powerbook disconnects and reconnects seemingly at random and the bars vary from 5 to none for reasons unknown to me. It even went down while I was typing this post! This is frustrating in the extreme and to make matters worse it seems from this forum that the people that found relief visited an Applestore. I live 4 hours from an Applestore and that just seems to far to go without the assurance that the problem will be fixed.
Add to that the fact that my place of work only supplies laptops that runs Windows and this little problem is shaping up to be a major inconvenience.
Currently Being ModeratedJan 14, 2006 4:28 PM (in response to Bridgett Turnipseed)I think in your case it might be a bad contact on the antenna or a faulty airport card in addition to whatever problems may exist beyond that.
I had similar problems after one of the software updates and they did not go away until after I got a new Airport card and had the contact checked.
My machine is a lot less sensitive then older models but at least now I hardly ever loose the connection entirely when I'm within 15 yards of a basestation.
Hans14" Powerbook 1.5 GHz 1.5 Gb, Mac OS X (10.4.3)
Currently Being ModeratedJan 16, 2006 4:51 PM (in response to Hans Gunnarsson)You can add me to the list of people having airport problems with their new Powerbooks. I have a new 15" 1.67 HDD model and the reception is poor to start with and drops to zero even when I'm about ten feet from the base station. I travel a lot and none of the wireless routers are any better. The problem has to reside in the laptop. I'm on the road now and there is no Apple store within 200 miles. I can't be without this laptop when I'm on the road so I'll have to live with what little I have until I return home. This powerbook is excellent in every other way. It's a real shame.
Listen to my music and d/l free mp3's here.
http://www.macidol.com/jamroom/bands/33/music.php15" PB, 17" iMac, 14" Pismo, Mac OS X (10.4.4)
I've been following these threads for several weeks with much interest. I purchased a new "HD" 15" PB in Nov. and am also experiencing the same problem.
My Airport connection continually fluctuates between 2 and 4 bars (in the menu bar) and sometimes just "stops" downloading pages, video, etc. only to eventually continue 5-30+ seconds later... while always showing at least 1 bar of signal.
I have tried every suggestion that has been broached in all of these similar threads. None have worked.
Just a bit of background on me. I've been using Airport networks since they first debut ('99 I believe) and have been using Macs since 1986 (having owned over a dozen different models). So in other words, I'm not new to this.
Thinking that maybe the new 'Books have a slight design flaw that needs more network "oomph" to reach throughout my entire house, I went and purchased a NetGear Range Max wireless router to try in place of my AE. It is suppose to provide a stronger signal and eliminate dead spots. The router seems to produce a stronger signal to all our machines (iBook, G5)... except the PowerBook. Arrrrgh.
I, like many of you, am becoming increasingly frustrated. It's a shame that you can't simply open the case up and reseat/replace the Airport card, like previous models... the new design has put the wireless function on the logic board. Which means you either have to take it to an Apple store (2 hours away for me) or send it in to Apple.
I don't have a good feeling about either of those options being that it is an "intermittent" problem. My luck is that I'll drive 2 hours to get to the Apple Store and it will work perfectly there. I really don't want to have to send a brand new computer in either.
I bought this particular computer to mainly surf the Internet from a comfortable chair and to also check out all the new HD content on Apple.com. Of course both of those pursuits are hampered. Trying to download a 100MB HD movie trailer that stops and starts takes all the fun out of it.
There seems to be quite of few 15" HB PB owners with this problem. Which makes me think it's a hardware problem as opposed to software. I had my fingers crossed that 10.4.4 was going to magically fix everything. It hasn't.
I will continue to monitor this thread (and others) for solutions and report any that I find.
Thanks for listening.
1.8 G5 | 15" PowerBook G4 Mac OS X (10.4.4)1.8 G5 | 15" PowerBook G4, Mac OS X (10.4.4)
Currently Being ModeratedJan 17, 2006 7:39 AM (in response to furi-kuri)Just thought I would pass on this address to anybody who absolutely needs a reliable wireless connection that works more then 10 feet from the access point. I needed to find a solution to this problem and since we can't seem to depend on Apple to deal with this issue you can always go to
They have a list of compatible wireless cards that work with the driver they provide. The driver is shareware so you have a time restriction until you buy it, which isn't much, so if you have a compatible card already you can give it a shot. All though this has helped me greatly, there is nothing more embarassing then going into a coffee shop with a beautiful laptop and an ugly microsoft wireless card sticking out the side...
Currently Being ModeratedJan 18, 2006 4:07 PM (in response to jim frost)Unfortunately I'm back again to report continuing loss-of-network issues on the 15" Powerbook even after having it serviced. As I said earlier I believe the mainboard was replaced.Various, Mac OS X (10.4.3)
This is horribly misleading. The issue we are all having is NOT 11g related. I have two locations with linksys wireless g routers with horrible signals on the powerbooks and great signals on an old ibook.
I can only hope the antenna issue is the fix and that it can be done quickly.powerbook/powermac/imac, Mac OS X (10.4.4)
Currently Being ModeratedJan 19, 2006 4:42 PM (in response to Craig Forest)Spoke to Apple today via applecare/support. Spoke to one guy who listened and acted surprised. He then passed me on to a senior tech who also acted surprised. They had checked the hotboard and said there was nothing up showing an unusual number of these problems!??? They ran me through a series of software tests. None worked of course. They are sending me a box to airfreight the computer to them so they can fix it. I think everyone who has this problem should continue to whine to Apple about the problem until they offer everyone a free fix on this obvious design flaw. If they do not offer this then if there is an attorney in the bunch, she or he should look into some sort of litigation on behalf of all the powerbook users who were promised lightning fast wireless access. Obviously a little bit misleading...powerbook/powermac/imac, Mac OS X (10.4.4)
Currently Being ModeratedJan 19, 2006 9:24 PM (in response to furi-kuri)The new 15" MacBook Pro has the airport antenna moved down to the hinge.
Is this due to package design issues related to the thinner design... or a subtle change to fix what is a known problem?
Something to think about.1.8 G5 | 15" PowerBook G4, Mac OS X (10.4.4)
Yes, I am another one of those fools who jumped on the ingenius marketing machine of Apple, and bought their latest product shortly after release. I am a long-time iBook user, and also own a 20" iMac (nice unit, BTW).
I strongly recommend to all of you (myself included) to wait at least three months before buying any new Apple product. Watch the forums carefully, and buy based on the response you hear from Apple. In this case, the response is equivalent to calling Dell and speaking with someone you totally cannot understand !!!!
Interesting how QUIET Apple is regarding this issue, huh? In case you can't tell, I am totally frustrated with the airport reception- but more so on the lack of SUPPORT !!!!
Alas, I sold my precious iBook. No, I didn't have the prestige of the beautiful PB aluminum chassis, but then again, I could online game wirelessly with the iBook. Tough Luck with the PB. It drops out, like all of you.
This problem appears so widespread, I believe the following: the problem is related to noise picked up on the hi-res display, and/or shielding problems with the chassis. It is NOT my router, NOT my cell phone, NOT my memory, and NOT software. Therefore, the fix is ONLY ONE THING: repair the hardware.
Now, from a profitability standpoint, with the new MacBook Pro release, the G4-PB is a product on its way out the door. For Apple to put in vast amounts of quick hardware redesign on a dying product is out of the question. They have no financial benefit to do so- ask any bean counter.
Moral of the story: you and I are screwed. There will be no hardware update. Possibly some screwed up software patch to attempt to mask the problem, which will not work well (smells of Windows Patch).
PB-15 Mac OS X (10.4.4)
Currently Being ModeratedJan 24, 2006 11:47 PM (in response to Kurt Poeschl)Hi Yall, I have the same problem... but here is how I resolved it.
I purchased another airport card from CompUSA tonight, but it did not sovle the problem. Now, my airport card is gone from the System Profiler.
Also purchased tonight was the Hawking Technology Hi-Gain Wireless-G Extended Range Laptop Card, and after following the directions, it I managed to find my wirelss network and have been surfing the web smoothly for the last 30 mins.
The Model#: HWC54DA in case anyone is wondering.
I'm gonna ask Apple for a refund of my airport extreme...Powerbook G4 @ 1.25ghz, 1.25gb, 100gb hdd, Mac OS X (10.4.2)
Currently Being ModeratedJan 25, 2006 5:58 AM (in response to Wilson Lam)Exactly.
The only solution for us 15" PB users is to buy an external 802.11g card, because the onboard doesn't work.
There will be no fix. Marketing will tell us all to buy the MacBook Pro.
Gee, let me jump on that bandwagon.
Currently Being ModeratedJan 25, 2006 10:49 AM (in response to Kurt Poeschl)I had an order on the MBP when Jobs announced it. Now hearing how horrible the software support is, I called Apple up and canceled my order.
Instaed I pre-ordered one on Amazon.com. They sell the same laptop but it's on pre-order and will not ship until a couple of weeks after Apple. It also comes with a $150 rebate to boot and no tax for me in California.
With the hawking card wokring and getting much better range than the airport did (I can pick up 10 ssids whereas with my airport extreme, i can only pick up 1) Definately the extra external antenna has to do with something, but man, Apple is seriously dropping the ball and spending all the time on the MBP production and bugs and screwing us PB owners!Powerbook G4 @ 1.25ghz, 1.25gb, 100gb hdd, Mac OS X (10.4.4)
Currently Being ModeratedJan 27, 2006 9:05 AM (in response to Wilson Lam)Since no one has mentioned it and I have a fully functional Airport (good signal strenght) on a latest rev PB, I thought I'd mention two things that may effect the signal strenght on peoples PBs that are having problems.
1) I'm using an 802.11b router
2) We don't have any 2.5GHz telephones.15" PowerBook G4 1.67MHz, High Res, X2 DVD, 7200 RPM Hitachi HD, 1GB RAM, Mac OS X (10.4.4)