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FaceTime won't verify my email address

1738 Views 5 Replies Latest reply: Apr 4, 2013 10:02 AM by jehrke7 RSS
leebee574 Calculating status...
Currently Being Moderated
Sep 21, 2011 11:52 AM

FaceTime won't verify my email address can anyone help????

iPod touch
  • lllaass Level 10 Level 10 (135,315 points)
  • DragonMaster1000 Calculating status...
    Currently Being Moderated
    Mar 14, 2012 2:54 AM (in response to leebee574)

    Same her every time I choose an email to use it goes stair back to we're u type in ur apple I'd by the way have u tried checking ur email in junk mail?

  • Todd Shirley1 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 28, 2012 1:33 PM (in response to leebee574)

    HERE'S WHAT WORKED FOR ME: I signed out of Facetime on my mac and then I could sign in on my ipad. Suddenly after 50 attempts, my ipad verified instantly (it didn't even send an e-mail, it just verified instantly). I guess being signed in on my mac caused some kind of conflict on Apple's servers. Now for the funny part: I was immediately able to sign-in again on my mac and now both my pad and mac have working FaceTime. You just can't be signed in on your mac when you are trying to setup FaceTime for the first time on the iPad. I guess.

  • ank.sandhya Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 12, 2012 6:58 PM (in response to leebee574)

    This worked for me,


    Go to FaceTime settings and login through your apple id.

    It will ask for email address for verification. Give your secondary email address used in your apple account.

    Voila! It will verify, then you can add your primary email address to FaceTime also.

  • jehrke7 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 4, 2013 10:02 AM (in response to leebee574)

    I think we have a solution if you are not able to get an email address to verify correctly in FaceTime on your iPad.  If you go to Settings>General and then scroll to the bottom of the'll see Reset Settings.  Select that and then select Reset All Settings.  Once you have done this you should be able to set up FaceTime normally again.


    This worked for us after hours of frustration!


    Hope this helps someone....


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