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Major problems with Thunderbolt display & MB Air

196697 Views 431 Replies Latest reply: Mar 26, 2014 6:27 PM by benduncalf33 RSS Branched to a new discussion.
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bazaarone Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 21, 2011 8:19 PM

Since I received my Thunderbolt display yesterday and hooked it up to my 2011 MB Air,  I've had nothing but problems.


Software update is fully up to date, including the TB Display firmware.


I'm experiencing three major issues:

1. About half the time when I connect the display, my connected USB devices are non-functional. Unplugging and reconnecting the devices does not fix it.

2. Also, about half the time when I disconnect the display, the MB Air does not reconfigure the monitor layout. Putting it to sleep and/or disconnecting / reconnecting monitors does not fix this. I have to hard restart my laptop.

3. When connected through the TB Display, my Mac will infrequently not recognize key up events from my USB keyboard, causing keys to repeat until I hit them again. For an idea of frequency, it has happened 4 times so far thus far while writing this post.


Also a couple of minor niggles:

1. The default color calibration is WAY different from the MB Air's screen. It's most obvious with yellows which have a severe green tint on the TB display. For example, note windows in Mail appear very slightly orange on my MB Air (as expected given the color value), while on the TB display it is florescent yellow with a slight greenish tint.

2. The sound is a lot poorer than I had hoped. I wasn't expecting anything really amazing, but with the "built in subwoofer" I expected noticeably better bass than my MB Air's built in speakers provide.


The minor issues can either be minimized (with color calibration and equalizer) or ignored, but the major issues make this display completely unusable for me. Is this just a defective unit, or are these widespread issues?


Thanks in advance for any help.


PS. Total instances of keys getting stuck while writing this post: ~9. Seems to only be space and delete that get stuck so far.

MacBook Air, Mac OS X (10.7.1)
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