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All replies
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Helpful answers
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Sep 23, 2011 10:27 PM in response to BarrettF77by Joey Diaz,I'm really happy I could help out. I am happy for a community that is eager to try and help when people are in need and this just proves how important it is to post. Enjoy the new display as I know I will and Apple has once again made a happy customer out of me.
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Sep 26, 2011 2:39 AM in response to DanRybby Professionally amateur,I have a brand new iMac and a 2 year old external display. If I plug it into the left side thunderbolt port on the iMac I get the flickering mentioned above. If I then plug it into the other thunderbolt port, I get no flickering. Weird, huh?
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Sep 26, 2011 1:44 PM in response to Thorsten Geisslerby 12345gill,Hello, Thorten Geissler. I am also having trouble with Apple, none of the managers helped me out. May I have Stuart Mckenzie's email? Thanks.
email me atjack jones 4012 (at) aol.com (no spaces)
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Sep 28, 2011 2:02 PM in response to DanRybby missilemike,Check the Mac Mini/24" discussion. Apple has released new firmware for the 24" LCD and it works for mine. The flickering is 100% gone with no extra cables or anything.
That's the link to the firmware.
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Sep 28, 2011 2:48 PM in response to missilemikeby iFrodo,Thank you for this information! Finally I can use my LED Cinema Display without any annoying blinking or horizontal shift!
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Sep 28, 2011 3:00 PM in response to iFrodoby mgadda,I'm dubious of a firmware upgrade that isn't being rolled out through software update.
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Sep 28, 2011 4:17 PM in response to missilemikeby Hey Ryan,Downloaded the 24 inch Firmware update but when I tried install - it tells me the update is not for my Mac and refuse to install. I'm using a early 2011 17 inch Macbook Pro.
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Sep 28, 2011 4:20 PM in response to Hey Ryanby kirbyfromreno,I got that message when I first tried. I didn't have my Cinema Display connected. When I connected the Cinema Display, the update went without issue. Been running for 4 hours with no flicker (which would NEVER happen before!). Good luck.
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Sep 28, 2011 4:20 PM in response to Hey Ryanby road2ca,It worked on my early 2011 15" Macbook Pro with the 2.3Ghz. Will have to see if the flickering subsides.
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Sep 28, 2011 4:26 PM in response to DanRybby buskraut,This latest fix from the backdoor of Apple really seems to fix the problem. ZERO blackouts this afternoon. While they would previously come and go, I never went this long trouble-free. I'm surprised this time, because none of the previous fixes did anything, and I was getting ready to march down to the genius bar with all my gear. I have a new MBA with my older 24-inch ACD.
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Sep 28, 2011 5:22 PM in response to buskrautby BarrettF77,This would certainly figure. They post it, hide it, and then list it in software update later on so as to make it appear as the fix has been out a while. And I just upgraded to two new thunderbolt displays. The store was a HUGE help, but if Apple's phone support had simply said something more specific earlier on I certainly would have loved this route as a solution if it is indeed a fix.
The whole handling of this situation is just making me shake my head. Hope it fixes it for you guys! I know it's been a long time coming.
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Sep 29, 2011 2:01 AM in response to El Presidenteby helloniklas,Just installed it, fingers crossed, so far so good. Still doesn't change the fact that 7 months of being on the phone to Apple Care makes Apple the worst compnay I ever had to deal with.
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Sep 29, 2011 2:15 AM in response to DanRybby elhombre,MacBook Pro 15" 2011/Cinema 24 here...
I haven't had a flicker since the install so I assume that it is working or at least fixes the issue to be discrete.
Couldn't agree more with helloniklas, this has been a terrible "display" from Apple on consumer care. In the past I have had confidence in their Apple Care and extra lenghty support measures but now I know Apple Care is money in the can.
Just a simple thing as a webpage with the error and a notice that they are working on it would have been the least to expect of a problem with this magnitude. Since both companies and regurlar users we're experiencing this issue.
If it weren't for OSX and the drooling designs (silent, slick, backlit keyboard) of the computers I would have left months ago.
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Sep 29, 2011 2:34 AM in response to elhombreby Jason W-D,elhombre wrote:
Just a simple thing as a webpage with the error and a notice that they are working on it would have been the least to expect of a problem with this magnitude. Since both companies and regurlar users we're experiencing this issue.
I couldn't agree more. Listen up Apple.