DanRyb

Q: 24" LED Display with 2011 15" MPB

Hey all,

I've had this 24" LED Cinema Display since it came out and have been using it with a 2010 MBP until now - I upgraded to a 2011 15" MPD (2.3 Core i7 with high-rest matte display) and now with this new MPD, I intermittently get the 24" LED display turning all black before going back to showing my display. It's happening pretty often. Is anyone else experiencing anything similar?

MacBook Pro, Mac OS X (10.6.6)

Posted on Feb 26, 2011 1:01 PM

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Q: 24" LED Display with 2011 15" MPB

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  • by samaki,

    samaki samaki Sep 29, 2011 3:32 AM in response to elhombre
    Level 1 (14 points)
    Sep 29, 2011 3:32 AM in response to elhombre

    "problem of this magnitude", "worst company"...

     

    Seriously? Are we talking about a major natural disaster here, a disease that keeps killing millions despite available cures etc... clearly, no one is perfect... possibly, not even the posters on this discussion (including me)...

  • by helloniklas,

    helloniklas helloniklas Sep 29, 2011 3:34 AM in response to samaki
    Level 1 (4 points)
    iTunes
    Sep 29, 2011 3:34 AM in response to samaki

    Eh, we're talking about spending 1000s of £s on a system that is unusable for months, without the seller doing anything. Nothing to do with natural disaters obviously. For those of us making a living by working with Apple products it is however rather significant a disruption.

     

    If comparing it to life and death, then obviosuly, you can't complain about anything, ever.

  • by samaki,

    samaki samaki Sep 29, 2011 3:45 AM in response to helloniklas
    Level 1 (14 points)
    Sep 29, 2011 3:45 AM in response to helloniklas

    Agreed. I was also affected by this but didn't notice an effect on my productivity. Try to take it easy.

  • by elhombre,

    elhombre elhombre Sep 29, 2011 4:05 AM in response to DanRyb
    Level 1 (0 points)
    Sep 29, 2011 4:05 AM in response to DanRyb

    I'm not going to waste time arguing on what types of words being used (some of us aren't even from an english spoken country).

     

    It's obvious this error affects us quite different.

    Some of us use this monitor as a professional (10+ hours a day in productivity) and with up to 30 flashes an hour for 7 months you do the math how annoying this is.

    Not taking this aspect, of us having different level of problems, in your "analyse" is not very fair.

  • by htcalberto,

    htcalberto htcalberto Sep 29, 2011 4:05 AM in response to samaki
    Level 1 (0 points)
    Sep 29, 2011 4:05 AM in response to samaki

    I was affected from this and this impacted seriously my productivity. After struggling form many months with Apple I have sold my Apple 24'' (flickering issues every 30 seconds with new 15'' MBP) with Apple Care that "should" ensure me 3 years of professional support... and I have bought a 24'' from another company... so, YES, really the worst professional support I have deal with...

  • by BarrettF77,

    BarrettF77 BarrettF77 Sep 29, 2011 7:18 AM in response to htcalberto
    Level 1 (45 points)
    Sep 29, 2011 7:18 AM in response to htcalberto

    Same boat as HTClberto.  I had two of these things doing the blinking bit in stereo on my destop and to see it in your peripheral vision while trying to work was incredibly distracting.  Bar none, this was and is my worst experience with Apple and happily am putting it behind me.  I also see this isn't officially from Apple on the upload site? 

  • by DM_,

    DM_ DM_ Sep 29, 2011 9:42 AM in response to DanRyb
    Level 1 (0 points)
    Sep 29, 2011 9:42 AM in response to DanRyb

    Thank you so much missilemike for this information! I can use my LED Cinema Display without any annoying blinking or horizontal shifts. Well... at least for now. Hope this will keep working and not come back as the other updates did.

     

    For you that missed the information about the solution, here's the link again: http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/TS4045/24-inchCinema DisplayFirmwareUpdate.dmg

     

    The update is really easy and fast. Just make sure you have your Cinema Display connected. I use the early MacBook Pro 2011 model.

     

    Thanks again

  • by Loly19,

    Loly19 Loly19 Oct 4, 2011 1:50 PM in response to DM_
    Level 1 (0 points)
    Oct 4, 2011 1:50 PM in response to DM_

    This link goes to a 404 page for me

     

    There are also no new updates under: http://support.apple.com/downloads/#displays

     

    Edited:

    Someone was kind enough to upload it to mediafire

     

    <Edited by Host>

     

    This isn't ann official update yet so If you are sketchy about that sort of thing I would wait, but it worked for me with a 2011 iMac and a year old 24" display.

  • by mgadda,

    mgadda mgadda Sep 29, 2011 11:10 AM in response to Loly19
    Level 1 (0 points)
    Sep 29, 2011 11:10 AM in response to Loly19

    Perhaps it was not FDA approved? Displays were spontaneously catching fire after a few days? Or maybe its just going to be pushed out here over software update.

  • by Tony500uk,

    Tony500uk Tony500uk Sep 29, 2011 12:04 PM in response to mgadda
    Level 1 (10 points)
    Sep 29, 2011 12:04 PM in response to mgadda

    I paid just under £700 for my 24 inch monitor about 2 years ago and then they go and discontinue it. That's not really a problem to me, but what is a problem is when they do not give a sh** about providing compatiblity. Do they seriously expect us to be throwing away monitor every two years??? How green is that of Apple? So here I am with my 2011 MacBook Pro, that I bought so that I could use it with a thunderbolt raid (that I now own) and then I cannot have a stable display to play it through.

     

    I have been angry angry angry since I bought my new Macbook and then I sense relief when this second fix is released after the first one did absolutely nothing except provide more frustration at a broken promise. Months pass and nothing happens except a more and more poor image of Apple forms in my head. It is a pretty accurate image of arrogance. Then this fix............AND THEN THEY PULL IT.

     

     

    ***...

     

    So now I have to download it from a dodgy site, because Apple pulls the fix and tells you that you have to carry on flickering.

     

    While I love many Apple products, I really do hate Apple sometimes. They just do too much careless stuff to really say they care about customer comfort. Still everybody always looks happy on their website and their shopworkers clap you like loyal robots when you perform so well by buying.

     

    Rant over....

  • by leesilberkleit,

    leesilberkleit leesilberkleit Sep 29, 2011 12:22 PM in response to Tony500uk
    Level 1 (0 points)
    Sep 29, 2011 12:22 PM in response to Tony500uk

    FWIW.......

     

    Been runung about 4 hours of computing time with no blackouts....... (last night and today)

     

    Too early to say totally fixed but so far so good..... I used to get a dozen or more per hour.......

     

    I have held off any OS updates and macbook pro specific EFI etc... updates.......

     

    Any one been brave enough to be fully up to date on a 2011 MBP 15 i7 Snow Leopard 10.6.8???

     

    Why it was pulled is a very good question

     

    Been on this thread for 7 months!! Apples responsiveness and upfrontedness has been pitiful........

  • by Jason W-D,

    Jason W-D Jason W-D Sep 29, 2011 2:37 PM in response to leesilberkleit
    Level 1 (20 points)
    Sep 29, 2011 2:37 PM in response to leesilberkleit

    As I have said before; I'm pretty sure they have the firmware update sorted for certain 24" monitors, but not for others. Being Apple, they can't really say 'oh this might work for some of you'

     

    Ask an Apple engineer via Apple Care. Show them this thread.

  • by fjfjfjfjfjfjdksllair,

    fjfjfjfjfjfjdksllair fjfjfjfjfjfjdksllair Sep 29, 2011 5:17 PM in response to DanRyb
    Level 2 (320 points)
    Sep 29, 2011 5:17 PM in response to DanRyb

    I just spoke to a phone support person at Apple, and they told me that the updater only works in certain situations.  If you have flicker with your 24 inch display and thunderbolt mac, you should just contact AppleCare.

  • by leesilberkleit,

    leesilberkleit leesilberkleit Sep 29, 2011 5:24 PM in response to fjfjfjfjfjfjdksllair
    Level 1 (0 points)
    Sep 29, 2011 5:24 PM in response to fjfjfjfjfjfjdksllair

    OK........

     

    This thread is ALL about the 24"LED Cinema display and the 2011 15" MBP with Thunderbolt........

     

    Does this fix work for you..... Yes or No.....

    Near as I can tell mine is cured..... no blackouts all day!!!

    Near as I can tell this fixed everone who posted......

    forget the pulled stuff....... email me if you can't get the file......

     

    So....... Does this work for you???  .... Yes or No??

  • by gekkonaut,

    gekkonaut gekkonaut Sep 29, 2011 5:37 PM in response to leesilberkleit
    Level 1 (0 points)
    Sep 29, 2011 5:37 PM in response to leesilberkleit

    happy to report another success case... i've been 24 hours now with no blinks.

     

    i've tried it on my ACD 24" at home which would blink every minute or so..and it's all good now. the one at the office was generally a lot worse, and i haven't tried it there yet.. fingers crossed i get the same good results with that monitor!

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