Skip navigation

Fishing Scheme?!

565 Views 9 Replies Latest reply: Sep 30, 2011 5:22 PM by Klaus1 RSS
antrozous Level 1 Level 1 (30 points)
Currently Being Moderated
Sep 30, 2011 4:35 PM

Hi everyone,

 

I own a apple account for a few years now, but for the first time ever, I just received this email :

 

Sent by : xx@apple.com

Subject: Apple: About the issue reported by you on Lion‏

Message:

<Edited by Host>

First, I was quite surprised, because Gmail is pretty good at picking up spam - until today.

I serisouly doubt this is an actual Apple email.

I have been in contact with the technical support from Apple, and they surely don't have this writing style.

Also, I am surprised that they managed to send an email with this @apple.com address...

 

Any thoughts on this?

 

I just wanted to bring this to the apple user's knowledge.

 

Thanks,

 

Antrozous.

 

< Edited By Host >

iMac, Mac OS X (10.7)
  • Klaus1 Level 8 Level 8 (43,300 points)
    Currently Being Moderated
    Sep 30, 2011 4:25 PM (in response to antrozous)

    I have alerted the Hosts to your post, but IMO this is genuine. I know several Apple staff members with an @apple.com email adddress, although not as it happens Suresh!

  • Klaus1 Level 8 Level 8 (43,300 points)
    Currently Being Moderated
    Sep 30, 2011 4:34 PM (in response to antrozous)

    Two months ago? There must be a backlog!

     

    Looks like they want to follow up.

  • Eric W. Community Hosts Community Hosts (4,285 points)
    Currently Being Moderated
    Sep 30, 2011 4:36 PM (in response to antrozous)

    This looks to be a legitimate email.  We have edited out the details from your post.

     

    -Eric W.

  • Klaus1 Level 8 Level 8 (43,300 points)
    Currently Being Moderated
    Sep 30, 2011 4:44 PM (in response to antrozous)

    The 'total stranger' is an Apple tech so I would think that the information about your Mac is safe with them!

  • Klaus1 Level 8 Level 8 (43,300 points)
    Currently Being Moderated
    Sep 30, 2011 5:18 PM (in response to antrozous)

    Actually what you are referring to is spelt 'Phishing'!

     

    To have a bug report followed up by an Apple tech is a rare privilege but if you are not comfortable with sharing the details of your Mac with the company that made it, then don't respond to their email.

     

    But you are of course quite right to be worried about phishing scams, but they are relatively easy to identify: any email thats ask you to confirm your password or other personal details can safely be asumed to be a scam, and should be reported to the company they claim to represent, particularly if they pretend to be from your bank or organisations like Paypal, Amazon or eBay, who would never issue such a request via email.

     

    'If in doubt, don't'. You did the right thing asking here about the email you received, but that one was genuine!

  • Klaus1 Level 8 Level 8 (43,300 points)
    Currently Being Moderated
    Sep 30, 2011 5:22 PM (in response to antrozous)

    I forgot to answer your question:

     

    what are the risks of sharing the System Information Report to a total stranger (assuming I don't know his intentions....?

     

    None, unless you include the serial number of your Mac. Always leave that bit out.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.