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Built in iSight not working?

114641 Views 102 Replies Latest reply: Nov 14, 2013 1:12 PM by Ralph Johns (UK) RSS Branched to a new discussion.
  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Sep 14, 2011 12:25 PM (in response to kifmac)

    Hi,

     

    That's Interesting.

     

    I presume the Chrome Install installed the Google Talk Video/Audio Chat Plug-in (If Installed on an Intel.).

     

    This Plug-in is known to Conflict with Flash.

    Flash is also a Browser Plug-in and can be used on some sites to allow Access to the camera and Mic. When Google started GoogleTalk and access via Web Browser (Your Google Mail Web Page or iGoogle with the Chat Option (Talk) Enabled) it used to use Flash and could be done on NON intel machines as well.

    This did not last a particularly long time as the Google Plug-in was brought on line soon after. 

    I would guess that the Google Plug-in is a closely related (almost reverse engineered) Flash like file.

     

    It might be that Chrome kept the Google Plug-in to Itself, as it were, and Uninstalling Chrome also Uninstalled the Plug-in.

     

     


    8:24 PM      Wednesday; September 14, 2011


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • katedigby Calculating status...
    Currently Being Moderated
    Oct 1, 2011 3:04 PM (in response to williammont)

    I'm having the same problem you had a couple of months back.  My iSight isn't working in any application.  I've tried all of the ideas that were recommended to you and nothing is working.  Did you ever get to the bottom of this problem?

     

    Thanks!

  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Oct 2, 2011 3:05 PM (in response to katedigby)

    Hi,

     

    Wiliammont who you seem to be asking did post that in the end that he found that it was s oftware conflict caused by an item Called iSyncr  (which I had never heard of)

     

    Will's 24th August post

     

    Hello

    I've finally managed to resolve this problem. It turned out that Applecare doesn't cover software conflicts of this kind. I was advised to remove preferences files one by one in order to identify the conflicting file. In the end, I scanned through the prefs to see what third-party applications I'd added in recent months. I hit on the suspect file - a music-synching app called iSyncr - right away. Once I'd removed the application and prefs file, logged out and logged back in again my camera was fine.

    Will

     

     

     


    11:05 PM      Sunday; October 2, 2011


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • schnarf Calculating status...
    Currently Being Moderated
    Dec 20, 2011 3:50 AM (in response to katedigby)

    I know I'm a bit late to this thread but I've just resolved an iSight problem and the outcome may be of some help.

    I tried everything to get it working that was suggested by Apple - it was driving me nuts... both my imac and powerbook had decided that my isight cameras were not working. Finally, thanks to an Applecare assistant we discovered that a Canon scanner application that was in my USER >>STARTUP ITEMS on both machines was somehow blocking iSight from functioning. So, try removing startup items. Or, as suggested, making a new user account and logging into that will do the same thing... however you must log out of the rogue account first for obvious reasons. Hope this helps.

  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Dec 20, 2011 2:24 PM (in response to schnarf)

    Thanks for that.

     

    I will try to remember that as I am sure EZ Jim will as well.

     

    Thanks for taking the time to post.

     

     


    10:24 PM      Tuesday; December 20, 2011


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • maverickjames Calculating status...
    Currently Being Moderated
    Jan 5, 2012 12:39 PM (in response to Ralph Johns (UK))

    Hi there i have just started having trouble with my camera on my macbook, I am not as technically gifted with mac computers (or any computer) I first noticed it on skype but it seems as though the the camera is no longer recognised on anything i have tried looking through the majority of the helps.

     

    I recently bought FM 2012 and as part of that had to install a programme called steam, which allows online playing (but thats not frigging working anyway).  Any help in sorting this would be appreciated. 

     

    Cheers

  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Jan 5, 2012 1:51 PM (in response to maverickjames)

    Hi,

     

    We are talking Football Manager 2012 http://store.steampowered.com/app/71270/  ?

     

    See these threads on Steam and Lion (it looks like)

     

    Does the camera appear in the System Info ?

     


    9:51 PM      Thursday; January 5, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Chlocopops Calculating status...
    Currently Being Moderated
    Jan 5, 2012 4:43 PM (in response to goreg)

    Screen Shot 2012-01-06 at 00.35.23.png

     

     

    hi, please help!! I used my photobooth a week ago and it was fine, now it wont work! tried it on skype ichat etc! and it used to have a green light and blank screen but now no green light! I dont know what to do please help someone! i have tried all the restarts etc and pretty much everything on these other forums please please help!

     

    i have attached a picture of my isight thing like the others, hope this helps

  • EZ Jim Level 7 Level 7 (21,255 points)
    Currently Being Moderated
    Jan 6, 2012 6:04 AM (in response to Chlocopops)

    Photo Booth (a software app in Mac OS X) does not work with Skype (a third-party, non-Apple, software app.

     

    (1) If your problem is with your Mac's built-in iSight, it should not work with any app in any user account you test.  Follow the suggestions in http://support.apple.com/kb/HT2090

     

    (2) If your only problem in any user account is when trying to use Skype, see Skype help: http://community.skype.com/  Skype offers full range service including FAQs, searchable knowledge base, dedicated discussions forum specific to Skype issues, and individual support by their technical staff.

     

    All Skype-specific problems are best handled by the Skype developers and users.  They can best tell you how to use their Skype software with your system.

     

     

     

     

     

    Message was edited by: EZ Jim

  • Chlocopops Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 6, 2012 7:23 AM (in response to EZ Jim)

    thank you for taking the time to reply, but it has not worked, did both of resets and now the green light is back but no picture on any of my applications from the isight. just a blank screen/!!!

  • EZ Jim Level 7 Level 7 (21,255 points)
    Currently Being Moderated
    Jan 6, 2012 9:49 AM (in response to Chlocopops)

    Sane for EVERY app in EVERY user account?

    Do NOT user the "Guest" account!

     

    If you do not have more than one user account for the testing required in the Apple article I linked earlier, create a new one now.  If you need help, here's how:

     

    http://support.apple.com/kb/VI32

     


     

     

    Message was edited by: EZ Jim

  • Chlocopops Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 6, 2012 9:58 AM (in response to EZ Jim)

    Screen Shot 2012-01-06 at 17.54.39.png

     

    i did as you suggested and this still occurs, on the user account i just created also.

    this happens when i open facetime aswell and ichat.

  • EZ Jim Level 7 Level 7 (21,255 points)
    Currently Being Moderated
    Jan 6, 2012 11:45 AM (in response to Chlocopops)

    (1) Having tried all the suggestions from Apple's http://support.apple.com/kb/HT2090 without success, double-check that you used the correct SMC/PMU "reset" procedure suggested there for your particular Mac model.

     

    (2) If the appropriate reset does not correct your problem for any app in every user account, yours is most likely a hardware problem that will require a professional fix. 

     

    Unless you have a current backup, make one now.

     

    Then use Apple's final "Troubleshooting" suggestion:  "... contact Apple or an Apple-Authorized Service Provider for service."

     

    (3) If you want to try one more thing yourself before seeking professional help, use your Mac's Disk Utility to repair permissions and then download and apply the 10.7.2 Combo Update:

     

       http://support.apple.com/kb/DL1459 

     

    Repair permissions again immediately following the system restart  that completes the Combo update.  Properly applying the latest Mac OS X Combo update can sometimes correct the trouble. 

     

     

     

     

     

    Message was edited by: EZ Jim

  • maverickjames Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 6, 2012 3:15 PM (in response to Ralph Johns (UK))

    Hi there yeah , however what i have noticed is that in the image above where it says USB HIgh Speed Bus everyone seems to have the built in isight in there whereas on my computer that is empty!!

     

    what does that mean??? x

  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Jan 6, 2012 3:32 PM (in response to maverickjames)

    Hi,

     

    If in System Profiler/System Info depending on OS version you do Not see the Internal iSight (or Face Time) camera listed then the computer has Lost Contact with it.

     

    EZ Jim has posted the Link further down the thread (I am looking in Threaded view)

     

    Follow the suggestions in http://support.apple.com/kb/HT2090

     

    At the end of this Test and suggestion Article it suggests  a SMC/PMU reset and has links to those Instructions.

     

    This only works if the lost of contact is a software issue.

    Hardware Faults will not be solved by this.

     

     


    11:32 PM      Friday; January 6, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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