Currently Being ModeratedOct 12, 2011 12:36 PM (in response to parker4fm)
I have with an iPhone 4. I've rebooted my Mac multiple times. I've rebooted my iPhone. I've removed my backup drive (all USB devices). The update downloaded and succeeded, try to update my iPhone, it backs up successfully, then extracts the update. When it then attempts to restore my iPhone, it fails with 'The iPhone xxx could not be restored. An internal error occurred.' There is a 'more information' button which takes me to this web page: http://support.apple.com/kb/TS1275. I've done everything as recommended on the page. Still nothing.
MacOS 10.7.2, iTunes 10.5
Currently Being ModeratedOct 12, 2011 12:43 PM (in response to parker4fm)
Same problem here, trying to update on iPad 2. Backup takes about 20 minutes, iTunes 5 shows it is then extracting the update, a few seconds after that, the whole thing quits with "Internal Error" message. I too have done the MacBook/iPad reboots - no change.
Crap "Out of the Gate"!!!
Currently Being ModeratedOct 12, 2011 12:44 PM (in response to Droopy-99)
I have a Verizon iPhone 4 and an iPad 2 (the iPad 2 is not tied to Verizon). When I try to install the iOS 5 on either device I get 'The iPhone (iPad) xxx could not be restored. An internal error occurred.' It also takes me to the 'There is a 'more information' button which takes me to this web page: http://support.apple.com/kb/TS1275.' It is just one big loop. I even tried restoring my iPad to the original factory settings but still ended up in the same loop. Oh, and the iPad did not ever Restore to the Factory Settings either.
Mac OS 10.6.8; iTunes 10.5
Currently Being ModeratedOct 12, 2011 12:47 PM (in response to parker4fm)
I get the same error as well when trying to update my 3rd generation iPod Touch to iOS 5. I have also done all that the support page says, but to no avail. After closeing the error alert, I got a subsiquent message asking if I would share information about the problem with Apple. When I clicked "More Details" on that window, I got an explaination that read "missing AGP graphics card."
Currently Being ModeratedOct 12, 2011 12:51 PM (in response to parker4fm)
A 3200, or “internal error”, message is being given to those attempting to update their devices and many are reporting success after trying the update process 5 or even 10 times.
The long and short of it is that the demand for iOS 5 is off the charts right now, so being patient is your best option. There’s nothing you can do on your end so have a cup of coffee and wait out the rush.
Currently Being ModeratedOct 12, 2011 1:04 PM (in response to parker4fm)
I'm having the same problem. I hope someone (Apple?) figures out what is going on and how to fix it.
@zuchi238, I don't think demand has anything to do with it. The update was downloaded, it just won't install.
Currently Being ModeratedOct 12, 2011 1:06 PM (in response to parker4fm)
be patient. Try later. I had the same problem. I updated my iPod Touch to IOS5 and it is ok. Tried my iPhone 4 and it failed. tried 5 times kept failing. Finally it worked. I noticed a message in the iTunes window that said "Verifying iPhone restore with Apple". I think the network was busy and this was timing out.
Currently Being ModeratedOct 12, 2011 1:21 PM (in response to bobwild)
I downloaded the update just fine.
The error -3200 is annoying and not helpful
A link to a support article now comes up "404"
I give it a big thumbs down for testing and roll out of a new product
I have backup of my system which works fine
backed up the backup
everything including iTunes 10.5 works perfectly
my DL was 2Mb/sec and went fine and using 'shift click" instead of download and update, updated from standalone copy. And fails.
Wait for iOS 5.01 - never get it right the first time, no matter how well the beta and FC phase went, it aint' live and does not work in real world.
Currently Being ModeratedOct 12, 2011 2:00 PM (in response to parker4fm)
After trying a number of things to correct the issue, i checked software update on my macbook pro and lo and behold there is a system update! I downloaded and installed that, then my iPad update worked without internal error or any other error message.