Currently Being ModeratedOct 13, 2011 1:19 AM (in response to RobertField)
same here - solution elsewhere (restart mac) didn't work for me - restarted several times, each time restore commenced but each time was told unable to restore (error 14). restarted itunes, restarted macbook pro and after 2 hours I have a brick ready to be thrown out with the waste. What an absolute disaster.
Currently Being ModeratedOct 13, 2011 6:06 AM (in response to RobertField)
Same issues here with my iPhone4. I tried yesterday about 6 times after I did all the updates and turned off firewall and time machine. Never worked, got the same error many keep getting "an internal error occured" just after iTunes was done extracting software. I decided to give it a rest and I will try back today sometime hoping less people are going to do it. Good luck to me and to anyone else is not on iOS5 yet .
I tried about a dozen times last night and got the same error. Tried again at 6 am ( in the UK) and it installed like a breeze. This particular issue is definitely heavy traffic. Best try when things are quiet - in my case,when most of the US had gone to bed!
Currently Being ModeratedOct 17, 2011 1:10 PM (in response to RobertField)
One thing I found out with this iOS upgrade:
The Restore button on the summary page for the device is different than the Restore from Backup... option found by right-click on your device name on left side of iTunes.
If you've had a failed restore, the Restore button on the summary page attempts to start from where it left off. The Restore from Backup... route starts the restore from the beginning. Especially important if you've decided to wipe your device from the failed back-up and start fresh.
The Genius Bar guy didn't want to look at the problem I was having. Said there's nothing he can do because the back-up is probably corrupted. I received error code -20. But after pushing the issue, a co-worker overheard him and told me to go this route. Maybe I got the one novice Genius Bar guy but the other one was sympathetic to my problem and jumped in. Problem solved!!
I've had this problem with other major iOS installations. My corporate virus scanning is most likely the culprit and have little options in toggling it back.
Probably not news to some people but certainly helped save time rebuilding from scratch.
Currently Being ModeratedOct 23, 2011 5:14 PM (in response to RobertField)
THIS WAS COPIED FROM A THREAD THAT WORKED FOR ME SO I CAN'T TAKE THE CREDIT
Open notepad as administrator, and direct yourself to:
open the "Hosts" file:
note the "127.0.0.1 gs.apple.com" portion near the bottom. your hosts may be different, and if so, then look for that part specifically. the problem for me, lied within the fact that just before the "127.0.0.1 gs.apple.com" part, there originally was no hash(#) with the space like the rest of the hosts file. This was all I had to fix. After editing and then SAVING the hosts file in notepad I restarted iTunes and the update went through without a hitch!
so if you do not see the hash and space before the "127.0.0.1 gs.apple.com" part, all you have to do is put the #, and then press tab! I hope this works for some of you guys! So just to be clear, that particular line in the file should look like:
# 127.0.0.1 gs.apple.com