10.5 will not connect to iPod Touch - Spinning beachball

iTunes 10.5 will not connect to my iPod touch (I had no problems with the previous version).


Now all I get is a spinning beach ball and iTunes locks up.

Posted on Oct 11, 2011 1:54 PM

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Oct 12, 2011 10:50 AM in response to mofobaru

I always install iTunes updates from the downloadable

full installer. Did that with 10.5 and my iPod 3G 32gig

and syncing went as it always did. It is even asking

if I want iOS 5. Not just yet me thinks.


Was burned once in the past using software update.

Lesson was learned.

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Oct 12, 2011 11:19 AM in response to mofobaru

My problem is far worse. When lion cane out I had some issues prior so I did a full format and clean install. I have had zero issues and IMac was running great btw I have 4 gigs of memory and dual core processor but iMac is now like 4 years old and of course my AppleCare is gone. Anyway it's been running great for like a month or two and I updated iTunes last night than synked my iPhone 4 and had no problem than the dreaded beach ball. I had to hards shut off and left it till this morning where it ran ok for first 30 min now I can't do anything and computer stopped to a hault. Every program even safari is beach balling. I tried restarting and even got the ? Folder so I am waiting awhile. If anyone had anything like this let me know. I can't even troubleshoot at this point. Very frustrated. Didn't even get to download iOS 5.

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Oct 12, 2011 12:44 PM in response to Gcubed81

Reboot by holding down Command+R. This should bring

up the Restore HD. Then select Disk Utilities and do a

Repair Disk on the OSX partition.


If Command+R doesn't work, try holding down just the

option key on boot. This should display all bootable volumes.

Then select the Recovery HD and run repair disk as stated.


If no bootable volume shows up, insert the latest OSX install

CD that you have and boot it then select the Disk Utility and

and repair.


If you still have your tech tool CD around from Apple Care,

you may be able to do a surface scan on the disk to see

if you have some bad sectors. If there are only a few

bad sectors, you can low level reformat (write zeros

to drive option) and reinstall.

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Oct 12, 2011 4:37 PM in response to mofobaru

I upgraded to iTunes 10.5 from software update and started having multiple problems, but a shutdown and restart seems to have helped with the other applications problems. I have been able to sync my iPad (1) to get app updates, but am unable to upgrade to the new iOS. I get this: "The iPad xxx could not be restored. An internal error occured. Have tried twice with same results. Did a hard restart inbetween attemps. Did another hard reset and tried again. It seemed like it was working - had the blue bar moving and saying it was backing up the iPad, but then I got this message: "The iPad xxx cannot be restored at this time because the iPad software update server could not be contacted or is temporarily unavailable." Soooo - could it be there is server overload at Apple?

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Oct 12, 2011 9:17 PM in response to NW Girl

Yes I definitely think so. It said it's gonna take 1 hour to do updat to iOS 5 on my iPhone 4 but it started counting down from 8 hours. Earlier I was gonna update but realized it was gonna take me 2-3 hours that was when it just came out at like 1:30. There was also a big lion update when I first came on two updates to be exact but that was gonna take 8 hours. Definitely swamped servers. I'm finally down to 3 hours gonna leave it over night. Hopefully my computer makes it through. Seems like the hard disk repairs worked so far but I'm not touching any apps just letting the iPhone try to get updated. Lol. Good luck everyone.

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Oct 13, 2011 3:13 AM in response to mofobaru

yup, same here folks, paniced a bit at first, but feel reassured that it's happening elsewhwere.

I too updated Lion, plus updated iTunes to v10.5 this morning, all patched fine & restarted fine.

Then I plugged in my iPad2 to update to IOS 5, but once I plugged in the Pad, iTunes just freezes and all I'm getting too is the spinning beachball.


I'll try leaving it plugged in this evening, and hopefully it will finally clear.


I'm no expert, but maybe iTunes tries to connect with the server to verify the: software update / data / user / device / account? and the IOS5 "launch day" is causing a server overload and thus causing a backlog and some kickback? I'm guessing it's all interconnected? Unscientific, but would make sense in my head.

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Oct 13, 2011 7:01 AM in response to mofobaru

After updating i'm having the same problem again, I restored my iPhone to iOS 5 yesterday after all the 3200 error debacle, now I plug it in again and there's the spinning beach ball again. I've also updated to the latest 10.7.2 OS X software, not sure what's wrong.

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Oct 13, 2011 7:11 AM in response to marcodj

Have upgraded to iOS 5 and no longer get the beach ball when connecting.

However, to update to iOS 5, the initial attempt took nearly 5 hours and resulted in a phone where no (non-Apple) apps worked, music and videos were inaccesible (did not show up in music but due to space available were still on the phone), and I could not connect to iTunes to access/restore.

I had to use RFU mode to put the phone in recovery and re-restore/install.


I got iOS 5 to work but all music, playlists and videos were not restored and lost.

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Oct 14, 2011 1:14 PM in response to ScottKitts

Weird. I updated my iPod touch to iOS 5 on a Windows 7 laptop. It complained that the laptop wasn't the computer I sync with, but updated my touch anyway, backing up my email, contacts, and calendars and most of my setting in the process (albeit reeeaalllly sloooooowly). Plugged it back into my PowerBook and iTunes connected to it like nothing was ever wrong. It even auto restored all of my apps and data without having to be told. Though I did have to spend half and hour restoring my app layout.


Whatever the bug is, it must be something really obscure, all of the "fixes" I've run into are more witchcraft than anything else.


Now, if I can just figure out why my 32GB iPod touch thinks is has 71.4GB of audiobooks stored on it...

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10.5 will not connect to iPod Touch - Spinning beachball

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