Arcade99

Q: HDMI Handshake problems every 20 - 30 minutes - Color Inversion Issue

Dear all,

I used the old ATV for a long time and never had problems with it. Yesterday my new ATV 2 arrived. The setup was very easy but after a few minutes a problem with HDMI Handshake occurred and repeats at least every 20-30 minutes:

I get a green screen for one or two seconds and then the picture appears again with some kind of inverted colors.

I use a Philips 40 inch 7664 LED LCD with the newest firmware installed.

Any idea what I could to to fix this issue?

Thanks

<Thread Title Amended by Host>

iMac (late 2009), Mac OS X (10.6.4)

Posted on Jan 5, 2011 5:57 AM

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Q: HDMI Handshake problems every 20 - 30 minutes - Color Inversion Issue

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  • by mikecorp,

    mikecorp mikecorp Oct 6, 2011 1:42 PM in response to Arcade99
    Level 1 (4 points)
    Oct 6, 2011 1:42 PM in response to Arcade99

    Today, I pluged my ipod 4g into hdmi adapter and watched a movie on Philips 9740 series, anfter 10 minutes I got a purplish colors, and happened several times during the movie. Same problems you guys describing.

     

    I want to buy Apple TV 2 as they started to sell them in Europe.

     

    My question is, Is there a FIX???????

  • by gitarzysta,

    gitarzysta gitarzysta Oct 6, 2011 10:39 PM in response to mikecorp
    Level 1 (0 points)
    Oct 6, 2011 10:39 PM in response to mikecorp

    I don't want to speak for everyone but once I upgraded my ATV2 to the firmware version they issued a few months ago (just upgrade to the latest version to be on the safe side) the problem's gone.

    And I have a Philips TV, and yes, I did experience the "reverted colors" problem before.

    So yes there is a fix. Will it work for you? I can't answer.

     

    The ATV2 units they currently ship are for sure equipped with the latest firmware.

     

    Question to others:

     

    The mentioned firmware update when it was originally released added an option to change between several HDMI output modes: RGB High/Low/Auto etc.

     

    The latest firmware does not allow me to change the HDMI mode anymore nevertheless the problem did not reappear.

    Is it normal I can't change the output with the latest builds?

     

    Gitarzysta

  • by nbren,

    nbren nbren Oct 13, 2011 4:31 AM in response to Arcade99
    Level 1 (0 points)
    Oct 13, 2011 4:31 AM in response to Arcade99

    The Sony KDL37S550 is still flicking since the iOS5 (4.4) software release.  However it doesn't offer the option now to change the Output Mode from Auto (previously it was stuck on this), and to choose the Output Resolution.  I have tried a few and I still get the odd flicker, so I'm sure it's just a case of getting the correct combination of settings.  Anyone else had any success?

     

    Incidently, I think it is a quicker flicker than it was before, and it doesn't show the TV mode in the corner like it used to.  Still irritating though.

  • by eranfromhallandale,

    eranfromhallandale eranfromhallandale Oct 19, 2011 6:57 PM in response to Arcade99
    Level 1 (0 points)
    Oct 19, 2011 6:57 PM in response to Arcade99

    DId the newer version of atv2 software 4.4.1 solve the issue?

    I'm having the same problem but can't upgrade yet. I'm using ver 4.3 in it tells me it is up to date.

  • by mikecorp,

    mikecorp mikecorp Oct 19, 2011 11:58 PM in response to eranfromhallandale
    Level 1 (4 points)
    Oct 19, 2011 11:58 PM in response to eranfromhallandale

    Well I purchased, the APTV 2. I could not wait anymore, I'm using it with Philips 9740 series. I didn't experience any issues with the new firmware. All works perfect.

  • by gitarzysta,

    gitarzysta gitarzysta Oct 20, 2011 12:38 AM in response to mikecorp
    Level 1 (0 points)
    Oct 20, 2011 12:38 AM in response to mikecorp

    mikecorp - could you please tell me if you can change HDMI output mode from AUTO to RGB/YUV/etc (in Apple TV Settings)?

    What is your ATV firmware version?

     

    Thanks for feedbback!

     

    Gitarzysta

  • by nbren,

    nbren nbren Oct 20, 2011 12:47 AM in response to Arcade99
    Level 1 (0 points)
    Oct 20, 2011 12:47 AM in response to Arcade99

    The new software has made no difference on my Sony KDL37S500, it still flickers black often.  I have tried all the modes, only RGB High & Low seem to work, the YUV option triggers Auto.

     

    As for the resolutions, I have been through them and not found one that works, so I stick with 720p (60hz) for now.

     

    The software updated to 4.4 initially, the subsiquent release hasn't showed up, I understand this is an update to allow those struggingly to update to 4.4 to update, so I think I'm ahead of that update already.

  • by mikecorp,

    mikecorp mikecorp Oct 20, 2011 1:05 AM in response to gitarzysta
    Level 1 (4 points)
    Oct 20, 2011 1:05 AM in response to gitarzysta

    It is 4.4 (3140)   Yes I can change it to RGB or lower settings. I have everything on auto, I did not play with anything since the first day.

     

    I only noticed, that the movies in Itunes store looks pretty crappy if they are not in HD.

    -Problem is, that I like to watch everything in Original language and subtitles. But the Luxembourg store doesn't have any subtitles! only German, French, Dutch dubbing ;( BAH

  • by andersfromkøbenhavn v,

    andersfromkøbenhavn v andersfromkøbenhavn v Oct 22, 2011 11:03 AM in response to Arcade99
    Level 1 (0 points)
    Oct 22, 2011 11:03 AM in response to Arcade99

    hey ppl! i think i found a solution for this one: https://discussions.apple.com/thread/3382106?start=15&tstart=0

     

    at least it worked on my mini on 10.7.2...

     

    good luck!

  • by GuillermoFromAlbolote,

    GuillermoFromAlbolote GuillermoFromAlbolote Oct 28, 2011 2:33 AM in response to Arcade99
    Level 1 (0 points)
    Oct 28, 2011 2:33 AM in response to Arcade99

    Hi,

     

    After almost one year, the problem seems to have been solved for me. THANK YOU APPLE.

     

    TV: Philips 37PFL9604H

    Apple TV2 software: 4.4.2 (3160)

    Apple TV2 iOS: 5.0 (9A336a)

     

    Yesterday my Apple TV received 2 updates.

     

    The first one made me loose all my settings (WiFi setup, accounts for iTunes, Youtube, Vimeo...).

     

    I set everything and then I received the second update. This one didn't remove any setting. You can see the final version above.

     

    Since then, I've used my Apple TV2 for many hours without remarkable issues (only a black screen for maybe 1 second in hours of use).

     

    I've watched my iTunes music videos for the first time in my ATV2 without interruptions. GREAT. I've also played movies and airplayed photos and videos.

     

    I had not used it for so long since I bought it in January, as it was such a disappointing experience.

     

    I emailed Steve Jobs about this problem last July, I like to think he put someone to work on it.

     

    Thanks again!!

  • by nbren,

    nbren nbren Nov 18, 2011 12:24 AM in response to nbren
    Level 1 (0 points)
    Nov 18, 2011 12:24 AM in response to nbren

    Updated software to 4.4.3 but still flickers on my Sony KDL37S550.  I also replaced my HDMI cable with a 1.4 super cable, but that also made no difference.

  • by hobx,

    hobx hobx Nov 28, 2011 5:34 AM in response to nbren
    Level 1 (0 points)
    Nov 28, 2011 5:34 AM in response to nbren

    Someone with a Sony found a workaroud on another thread. I don't have the link as it was a few days ago but it has been working for me. I have a Sony KDL40W4000. Change Pixel Mode to Normal. (Home, features, set up, screen settings, display area). This has completely fixed the issue. It does mean the tv overscans some content which is irritating, but the point is its less irritating than the flicker.

  • by hobx,

    hobx hobx Nov 28, 2011 5:35 AM in response to hobx
    Level 1 (0 points)
    Nov 28, 2011 5:35 AM in response to hobx
  • by nbren,

    nbren nbren Nov 28, 2011 12:03 PM in response to hobx
    Level 1 (0 points)
    Nov 28, 2011 12:03 PM in response to hobx

    Thanks, I appreciate the advice. I have looked through all the menus now and can't find an option for this at all. In fact I don't have a screen setting menu. I've only got a settings > picture adjustments menu which offers nothing in the way of this.  It's getting really irritating now, may have to try using a HDMI to DVI to VGA or HDMI to Component, but I'm hoping someone can fix it!

  • by hobx,

    hobx hobx Nov 28, 2011 12:20 PM in response to nbren
    Level 1 (0 points)
    Nov 28, 2011 12:20 PM in response to nbren

    What TV do you have? Is it a Sony? Had trouble finding the setting myself but its under the xmb interface.

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