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"Email address is already verified for another Apple ID" Problem

63552 Views 102 Replies Latest reply: Jan 1, 2014 12:37 PM by Vegeta365 RSS Branched to a new discussion.
  • alexkenobi Calculating status...

    Same problem here. Any chance on getting Apple ID mergers any time soon? Is it a copyright issue with the record labels or is it a technical issue with the sytem? Some sort of answer on why mergers are not allowed would be greatly appreciated.

  • Calculating status...

    I'm also having the same problem since upgrading to iOS 5.  I'm using an e-mail address for my Apple ID (different than the Apple ID I use for iTunes).  I can login to without a problem, however, the link for verifying the e-mail address doesn't seem to work.  No e-mail is sent out.  Very frustrating!

  • CSG NYC Calculating status...

    your problem actually has nothing to do with the rest of the thread above. all of our problems have to do with verifying an emal address after deleting it from an old or shared apple ID for use in another apple ID. we are all getting the error that it is still verified under another apple ID even tho we logged into apple ID support page and deleted it. please be careful when posting to threads as we are trying to get apple to fix our problem and don't want them to get confused as to what our issue is in this thread.

  • Level 1 Level 1 (0 points)

    I just spoke to Apple, and they were able to solve my problem.


    Here's how it played out.  In the beginning, prior to mobile me, etc., etc., I set up my Apple ID as follows:


    Original Apple ID:  andrew

    E-mail address:


    I then created a New Apple ID after signing up for iOS 5: as the Apple ID


    This led to a problem where no verification e-mail was being to sent to


    What I did was as follows:


    Logged in as

    Changed the e-mail address for to

    Received verification e-mail at

    From the verification e-mail, logged in using as the Apple ID (not


    After that step, I was able to free up


    Then...I signed into as andrew and have and andrew as the same thing (they give you an option to do this) when you login as bar).

  • mwhiegl Calculating status...

    Andrew, the difference is you has the actually in use with another Apple-ID - I and as I understand it the others as well don't have it used anywhere and actually cannot use it anywhere else as the adresses are per definition an Apple ID in themselves.

    Anyway, thanks for trying!

  • kenmh Calculating status...

    Add another name to the list.


    I am trying to change the email address of my Apple ID and it is telling me that "Email address is already verified for another Apple ID."


    So I logged into 'that' Apple ID (was actually never verified, and hasn't been used in 3+ years), and removed that email address from it.


    But even though the email address is now removed from that old Apple ID account, it still can't be used in my primary one.


    This really needs to be fixed if many services are now all based on your apple id and searching people based on primary email addresses.

  • Zuuhl Calculating status...

    Same problem here. Looks like Apple is beginning to show how it works after Jobs, and it's not looking good. I'm completely locked out of 5 years of purchases on the iTunes store, as well as unable to do anything with my apple developer account. My apps have problems on iOS 5 and I can't even login to provide updates for them.


    "You must use an email address to login"?

    "Your password must comply with this stringent set of rules"?


    Think it's about time to consider letting apple go and cutting my losses on the music here before it happens again.

  • bagarwood Calculating status...

    Same deal here.


    iCloud/MobileMe ID:   &   Email:

    Original Apple ID:   &   Email:


    Original Apple ID was setup prior to MobileMe or .mac.


    Signed up for MobileMe and used that email with Original ID.


    Trying to match ID and email now and cannot. Removed all emails to do so.


    Original ID works fine as and


    iCloud WILL NOT, and I have and random email address.


    TOTAL CRAP and very unhappy at the moment as I cannot use all the new features due to this.

  • benjackson77 Calculating status...

    yep same here. not a huge deal as some others, trying to use 'find my friends' and won't let me until i verify, but i can't verify because it thinks I'm using my with my older apple id (used for purchases). My apple id did have my address in it but i removed it, but it had no effect on fixing it (still thinking it's in use even though it's not now).





  • philbrandn1 Calculating status...

    Same exact problem here - "Email address is already verified for another Apple ID."  Was on the phone with Apple Support for an hour trying to resolve it.  They honestly don't know how to fix it.  The solution is obvious - the verification history should be removed when the e-mail address is deleted from an apple id.  The is obviously not happening programatically, but the Apple Support personnel don't have the ability to delete the verification records.


    Needs to be resolved ASAP.  What is the best way to go about doing this?  Any ideas?

  • jakobryden Calculating status...

    I have the exact same issue as philbrandn1, who needs to be told??

  • Chris Mclellan Level 1 Level 1 (25 points)

    Folks, things are happening behind the scenes I think.


    I tried yet again to add an email for facetime and imessage (basically associate it with my mobile me Apple ID after I deleted the addy off my old iTunes store Apple ID), and it worked this time!!!


    For the past 24 hours, it has been saying it was already in use, even after I deleted it using


    However, the address that was already verified on that account, my .mac address changed from verified, to not verified....and it's saying I can't use that address for iMessage, even though I have been using it for the last 24 hours!!!!!

  • garwood22 Calculating status...



    I was able to change my email!


    iCloud Username and Password are the same!

    Original Apple ID as well!



  • dj4uofa Calculating status...

    Wait, how?

  • david.a.williams Calculating status...

    How? Come on man! I'm having the same problem... I think....


    I started a few years ago with, used it to buy music for forever.

    Then bought MobileMe and had


    I used the first for iTunes, and the second for everything else. I actually don't even know the password to the first anymore. But now all of the sudden it's a huge deal. It says the first email isn't verified, and when I try to do the mobileme one, which is want I want to do, it says the email address isn't verified. So I tried to verify it, but it says it's already verified by another email address (which I know it's not)


    But I'm stuck and can't use anything at all.


    Please, Apple, focus all your attention on a time machine and go get Jobs. Apparently he's the only one who knew what the crap's going on.


    RIP Steve, we miss you so freaking much.

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