theflb

Q: Mail keeps asking for iCloud password ( iOS 5)

I cant get email because mail keeps stopping and asking for password. (Obviously I have entered it)

 

I've set up an email called sampleemail@me.com and it list both it and icloud in the inboxes

iPhone 3GS

Posted on Oct 13, 2011 7:13 AM

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Q: Mail keeps asking for iCloud password ( iOS 5)

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  • by dk73a,

    dk73a dk73a Oct 13, 2011 12:43 PM in response to theflb
    Level 1 (0 points)
    Oct 13, 2011 12:43 PM in response to theflb

    I think I figured out something that might work.  I signed out of MobileMe in the System panel and then my Mail stopped asking me for my password and starting downloading my mail from my me.com account.  Hope this helps.

  • by Jeff Mark,

    Jeff Mark Jeff Mark Oct 13, 2011 12:44 PM in response to theflb
    Level 1 (5 points)
    Oct 13, 2011 12:44 PM in response to theflb

    iCloud Mail seems to be OK as of this writing, but iCal still seems to be messed up, my local version doesn't seem to want to sync up with the iCloud copy.

     

    P.S., Some above snark notwithstanding, when something like this happens, one of the first things you want to find out is if and to what extent it's happening to others. IMO of course.

  • by David Stempnakowski,

    David Stempnakowski David Stempnakowski Oct 13, 2011 1:11 PM in response to theflb
    Level 2 (320 points)
    Oct 13, 2011 1:11 PM in response to theflb

    I have the same problem with my iPad 2 and cannot connect (incorrect password).  I had the same problem on the iMac with Mail.app, but I changed the authentication from Apple Token to Password and then I was able to at least access my mail on the Mac. Still no luck with the iPad, but I can see it is also set to Apple Token and there is no way for me to change it. All the options on the iPad are grayed out.

     

    Hopefully they will get this working soon. Email is a critical app for a lot of people.

  • by TTRS,

    TTRS TTRS Oct 13, 2011 1:23 PM in response to dk73a
    Level 1 (0 points)
    Oct 13, 2011 1:23 PM in response to dk73a

    Thanks a lot. Am not sure of this was THE solution but I start getting email again and no annoying requests to complete my (correct) password over and over again. I appreciate your response! Best from the low lands, Peter

  • by theflb,Solvedanswer

    theflb theflb Oct 13, 2011 3:47 PM in response to theflb
    Level 1 (0 points)
    Oct 13, 2011 3:47 PM in response to theflb

    Found the Solution

     

    Similar to johns answer, thank you

     

    Go to settings on iPhone / then iCloud / then delete your account & log back in using your @me.com email address not your iTunes/Apple ID

     

    When you log back in you will have just 1 inbox for icloud, not 1 for icloud and 1 duplicate for your @me.com email

  • by Justin Credible,

    Justin Credible Justin Credible Oct 14, 2011 4:40 PM in response to theflb
    Level 1 (0 points)
    Oct 14, 2011 4:40 PM in response to theflb

    Everybody's having this problem. It's really annoying that Apple hasn't acknoledged it or fix it.  I can't get into my iCloud mail from my Mac, from my iPhone or from my iPad.  Ridiculous!!!

  • by ecloaiza,

    ecloaiza ecloaiza Oct 14, 2011 7:35 PM in response to theflb
    Level 1 (0 points)
    Oct 14, 2011 7:35 PM in response to theflb
    1. Disable "Mail" and "Notes" in your iCloud settings. (We are replacing these two functions with our manual account)
    2. Go to Settings > Mail, Contacts, Calendars > Add Account... > Other > Add Mail Account
    3. Fill in your name, Address (@me.com), password (for the iCloud mail account) and description.
    4. Under IMAP tab, fill in the following:

    Incoming Mail Server

    1. Host Name: p04-imap.mail.me.com
    2. User name: ("abc" if your email address is abc@me.com)

     

    Outgoing Mail Server

     

    1. Host Name: smtp.me.com
    2. User Name: (again, "abc" if your email address is abc@me.com)
    3. Password: (your email account password)

     

    Next then Save. If everything is done properly, you should have your emails coming in, and notes syncing with your Mac.

     

    If the incoming server host doesn't work for you, you can check the correct one in the Mail.app on your Mac, under "Preferences > Accounts".

     

    Took me two days to figure out this workaround. Hope this solves your problem too

  • by mbussoli,

    mbussoli mbussoli Oct 14, 2011 8:49 PM in response to Justin Credible
    Level 1 (0 points)
    Oct 14, 2011 8:49 PM in response to Justin Credible

    I can't sign in to icloud either. no verification email sent. This is very frustrating.

  • by T4Jet,

    T4Jet T4Jet Oct 15, 2011 7:14 AM in response to TTRS
    Level 1 (0 points)
    Oct 15, 2011 7:14 AM in response to TTRS

    Here is a quick fix for the re-occuring password request:

     

    • Open Mail Pref.
    • Delete iCloud Account
    • Add iCloud Account: Using your username@me with apple ID password
    • Click Get Mail

     

    Everything is up and working - Good Luck!

  • by bob157,

    bob157 bob157 Oct 15, 2011 11:24 AM in response to T4Jet
    Level 1 (0 points)
    Oct 15, 2011 11:24 AM in response to T4Jet

    That is a fix, but not the fix. It didn't work for me.

  • by ecloaiza,

    ecloaiza ecloaiza Oct 15, 2011 11:28 AM in response to T4Jet
    Level 1 (0 points)
    Oct 15, 2011 11:28 AM in response to T4Jet

    Please anyone in this.......

     

    Please try mu workaround....it works

  • by Douglas Broyles,

    Douglas Broyles Douglas Broyles Oct 15, 2011 5:57 PM in response to ecloaiza
    Level 1 (30 points)
    Oct 15, 2011 5:57 PM in response to ecloaiza

    After 3 days (going on 4 days) of no email I had to do something and this workaround should get me through until Apple sorts out its problems. I've tried every tip hint and fix suggestion and nothing has worked. Even went in and changed my password. Nada.

     

    Thank you, ecloaiza for your work on this.

     

    Very frustrated.

     

    Now that iPad is working, time to set up iPhone.

  • by crkopp,

    crkopp crkopp Oct 15, 2011 6:06 PM in response to theflb
    Level 1 (0 points)
    Oct 15, 2011 6:06 PM in response to theflb

    I've tried everything on this discussion and none of it fixes the error message that I keep getting when trying to check my email on my phone. Cannot get Mail The user name or password for "icloud" is incorrect. Any other help would be greatly appreciated!!

  • by Spatz,

    Spatz Spatz Oct 15, 2011 11:43 PM in response to theflb
    Level 1 (0 points)
    Oct 15, 2011 11:43 PM in response to theflb

    Found the solution!

     

    Go to https://appleid.apple.com/ and enter in your information. 

     

    The problem is the password you used for mobileme is under the requirement of icloud.  For example, icloud requires 1 capital letter, 8 characters, numbers and alpha, etc. 

     

    I was using a password that was under that requirement, only 6 characters and nothing capital, and after updating it to a stronger password, I have had no issues at all.

  • by Douglas Broyles,

    Douglas Broyles Douglas Broyles Oct 15, 2011 11:47 PM in response to Spatz
    Level 1 (30 points)
    Oct 15, 2011 11:47 PM in response to Spatz

    That didn't work for me. My password is 10 characters, upper case, lower case, numbers. Unless they want an odd character in there, too, such as #, &, *, etc?

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