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Supply Levels Info:Canon MX882 AIO

1036 Views 5 Replies Latest reply: Oct 15, 2011 12:47 AM by PAHU RSS
NN2RL Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 13, 2011 7:31 PM

Lion works great, iMac is great, printer is fine but why can't I the see SUPPLY LEVELS anywhere ?  No drivers for the MAC? Please advise?



iMac, Mac OS X (10.7)
  • PAHU Level 6 Level 6 (14,400 points)
    Currently Being Moderated
    Oct 13, 2011 8:12 PM (in response to NN2RL)

    Checking the Canon USA web site, the 10.7 drivers for the MX882 are available. You will need to install this driver to see the ink levels.


    With the above driver installed, if you add the printer by selecting it from the Nearby Printers menu that appears after you click the + button or by selecting Bonjour Multifunction, then this will add the printer using DNSSD (Bonjour). Canon INC has stated that if the printer is connected in this manner the ink status cannot be obtained. The solution is to remove the current printer and add it again, this time selecting the printer that shows "canonijnetwork" in the Kind column. Note that the "canonijnetwork" printer takes several seconds to appear in the Default Add Printer pane. So when you select to add you will see the MX appear quickly as a Bonjour device. So what a few more seconds and the MX will appear again, this time showing "canonijnetwork". Select this and add it. Now you will be able to get the ink levels.

  • PAHU Level 6 Level 6 (14,400 points)
    Currently Being Moderated
    Oct 13, 2011 10:14 PM (in response to NN2RL)

    Since the version you have is working then stick with it. Looking at the Canon Australia web site, they do have a v10.51.2.0 and show the v10.42.3.0 as being the previous version. They also show the v10.51.2.0 as supporting 10.7, but I'm using the v10.42 on 10.7 to the MX885 (the Oz version of the MX882) and it is working fine for me.


    As for the scanner, you could add entry that shows Bonjour Multifunction. This will give you the printer that has the issues with the ink levels but you will also get the Scan function. Or you could download the scanner driver (v17.7.1) and install. This will let you create a separate scanner which you can use with MP Navigator and Acrobat Pro.

  • PAHU Level 6 Level 6 (14,400 points)
    Currently Being Moderated
    Oct 15, 2011 12:47 AM (in response to NN2RL)

    When I checked the MX885 yesterday, it showed an entry called Bonjour Scanner. But i believe for this to appear you do need to comfigure the MX via the Canon Scanner Utility (Application > Canon Utilities).


    As I don't have this model at home I cannot check again till I get back to work on Monday. I have the MP990 at home and with the scanner driver installed I do see the device, but as this is a different model I do think it behaves differently.


    In the meantime you could try installing MP Navigator to see if you can get that to work. Also, if you open Image Capture, do you see the device under the Shared entry in the left pane?


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