churchillstudios

Q: Final Cut Pro X Spinning Beachball

Hi folks outside of noticing all the missing features everyone's discussing, my first experience with Final Cut Pro X has also been plagued with slow, unresponsive hang-ups, usually accompanied by the spinning beach ball.  Most of the time the app recovers... takes about 30 seconds or so ... but other times the ball keeps spinning and will freeze the app, crash the app, or in rare circumstances freeze my whole workstation.

 

This is counter to the "no wait while rendering" I keep hearing about and is certainly not like what I saw from the NAB demo. So I have to wonder if it's something to do with my system, a brand-new Mac Pro - not a month old - with dual 2.93GHz 6-Core Xeons, 32MB RAM, and Nvidea Quadro 4000 graphics card.  All drivers are updated and I'm running on OSX 10.6.7.  Meanwhile all my other apps (CS5.5 Production Premium, Boris CC, Colorista II, Lightwave 10) are extremely stable and practically scream with speed.  None of these were open in the background when testing Final Cut, by the way.

 

I've researched the spinning ball even more by manually pausing the background renders.  When I do the app seems to free up and I can move around ... That is until I apply another effect that requires a render... then processing kicks back up, and I get more beach balls.

 

As for crashes, here are two quick observations: The app seems to consistently crash when I try to change the curve style of a clip’s opacity.  The other (more sinister) computer freeze has happened twice as I recall while simply accessing a pull-down menu.

 

Any thoughts?  I suspect it could be conflicting software or my Quadro graphics card?  Any help is appreciated.

 

- BC

Final Cut Pro X, Mac OS X (10.6.7), Mac Pro w/ Dual 2.93GHz 6-Core Xeon

Posted on Jun 22, 2011 11:59 AM

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Q: Final Cut Pro X Spinning Beachball

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  • by Caio Lopes,

    Caio Lopes Caio Lopes Sep 22, 2011 2:04 PM in response to churchillstudios
    Level 1 (0 points)
    Sep 22, 2011 2:04 PM in response to churchillstudios

    Same problems here.

     

    The machine is a Mac Pro “Mid 2010” with this configuration:

    • Processor:  3.33 GHz 6-Core Intel Xeon;
    • Memory:  24 GB 1333 MHz DDR3 ECC;
    • Graphics:  ATI Radeon HD 5870 1024 MB;
    • Software:  Mac OS X Lion 10.7.1 (11B26);
    • HDD for media: striped RAID set with 3 HDDs scoring 353.6 MB for write and 377.8 MB for read in Blackmagic's Disk Speed Test app.

     

    I discart an issue regarding your Nvidea Quadro 4000 graphic card.

     

    The spinning ball freezes the app for about 30 s or crashes it after making some simple operation, like changing a clip's volume, listing clips with some keyword (even if it's just listing clips proprieties, not showing the filmstrip view!) or selecting clips.

     

    I'm testing FCPX updated version 10.0.1, the same random slowness and stupid crashes experienced with the last version are still here! And this is after I made a clean reinstallation of Mac OS X Lion and installing only FCPX, Motin and Compressor in the system!

     

    I'm working with a large Event, with 2300 asset and 122 hours. Nothing that Adobe Premiere or FCP 7 couldn't handle. What the point of an advanced database driven, keyword based asset organization model, if it's unusable due slowness and instability when dealing with a complex projects?

     

    I didn't start editing yet! I'm just organizing the material. But I don't think this situation will get better when working with the complex, an hour and half long movie edit I was planing to do!

  • by Caio Lopes,

    Caio Lopes Caio Lopes Sep 24, 2011 8:59 AM in response to churchillstudios
    Level 1 (0 points)
    Sep 24, 2011 8:59 AM in response to churchillstudios

    Problem solved!

     

    The solution proposed by andynick solves the increadible slowness of FCPX when doing even simple tasks, like listing clips from a keyword collection, adjusting volume, sorting things, etc. Studio6Bill also have reported this improvement.

     

    andynick's solution is to create a new administrator user and use FCPX in this new account.

     

    I've tested creating just a Standard, non-admin account, but it didn't work.

     

    For the reccord: I was experiencing 10 to 30 s lags and crashes when working with just one Event and just one Project. It was a relativily large Event, over 2000 clips and 100 hours, but the slowness and unexpected quits occured after simples operations, even doing everything that could do to increase performance, like turning off waveforms and filmstrips. The machine is a Mac Pro “Mid 2010”, 3.33 GHz 6-Core Intel Xeon with 24 GB 1333 MHz DDR3 memory and dedicated internal striped RAID0 set (not boot drive) running Mac OS X Lion 10.0.1. It's a editing workstation and I've made a clean reinstalation of Mac OS X 10.0.1 and FCPX 10.0.1 before experiencing this problems that imparied the hability to work. I think this discart Andynick's diagnosis of conflict with previous software or FCP7: there was none; I've just installed the system, FCPX 10.0.1, Motion 5.0.1 and Compressor 4 version 185673, and updated everything.

     

    Things are nice now, it's a wonderfull application when you can actually use it. If slowness and crashing behauvior return, I will report here.

  • by Russell Barrans,

    Russell Barrans Russell Barrans Oct 11, 2011 9:50 PM in response to churchillstudios
    Level 1 (0 points)
    Oct 11, 2011 9:50 PM in response to churchillstudios

    This is the most ridiculous thing I have ever seen.  Apple should be ashamed that they have become just like Windows!  I actually got better performance out of my old PC using Magix Editor which cost $100.00.  I have a brand new i7 8 Core with 8gb of memory and I can't keep my iMac running for 15 minutes when I use FCPX on a project that has over 10 minutes.  I'll try some of the solutions recommended but clearly they are are only minor solutions to a major problem.  I think Apple deserves a class action lawsuit for from all of us who were duped into buying a promise and getting a real lemon!

  • by batousan,

    batousan batousan Oct 14, 2011 3:01 AM in response to churchillstudios
    Level 1 (0 points)
    Oct 14, 2011 3:01 AM in response to churchillstudios

    Well reading this does give me "some" relief...

     

    I recently bought a brand new Macbook Pro 13" i5/4gb and while I know this isn't the greatest spec for video editing, I was expecting it to be at least usable. I just loaded FCPX to preview a project I was working on, it sat unresponsive for 3 minutes before a beachball appears, then it very sluggishly allows me to jump between frame then I use the scrollbar which lags to ****.

     

     

    I get fed up, and leave it thinking maybe its just doing something. Come back to it and press play, bear in mind this project is literally just the intro with text, images off a camera (no moving video yet) and music. The music starts playing, the video preview does not. I try to pause it... nothing, the entire track plays, I curse very loudly and force quit this absolute abortion of a program. What an absolute waste of money!

     

     

    Is this seriously how it is normally? This thread dates back to June..... what the ****? HELP!?

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Oct 14, 2011 3:06 AM in response to batousan
    Level 10 (118,408 points)
    Apple TV
    Oct 14, 2011 3:06 AM in response to batousan

    Check that the graphics card is compatible.

     

    http://support.apple.com/kb/HT4728

  • by batousan,

    batousan batousan Oct 14, 2011 3:29 AM in response to churchillstudios
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    Oct 14, 2011 3:29 AM in response to churchillstudios

    I checked the min requirements here http://www.apple.com/finalcutpro/specs/

     

    And the card in my MC700LL/A macbook pro is an Intel HD Graphics 3000 384MB (shared), I never expected this to be mega responsive just at least slightly useable. This is worse than trying to edit video on my old IBM thinkpad (8 years old!!) haha.

     

    Sadly its not on the list you posted, had I know I would have not invested

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Oct 14, 2011 3:39 AM in response to Tom Wolsky
    Level 10 (118,408 points)
    Apple TV
    Oct 14, 2011 3:39 AM in response to Tom Wolsky

    Intel HD 3000 graphics is supported. It's listed specifically in tech specs. There may be another issue. It could be the media itself.

     

    When you say images off a camera, what do you mean? Still images? These can be enormous, and you have pretty limited RAM.

  • by batousan,

    batousan batousan Oct 14, 2011 3:49 AM in response to Tom Wolsky
    Level 1 (0 points)
    Oct 14, 2011 3:49 AM in response to Tom Wolsky

    That is true yes, they are still images off a Canon EOS 400D edited in Apeture and exported as Jpegs no more than 5-8mb in size. I was under the impression this would be less intensive than editing 2 hours of 1080p footage in iMovie, I have done a similar thing in iMovie with similar images before I decided to step up to FCPX without issue...

     

    I can see the use of the extra features in FCPX just wish it would perform, I'm willing to swap out the memory to 2 4gb's at some point but something tells me this won't help too much when I see 280% cpu usage in activity monitor for the FCPX process (how is that even possible??) lol

     

    Ps. Thanks for the replies chap

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Oct 14, 2011 3:54 AM in response to Tom Wolsky
    Level 10 (118,408 points)
    Apple TV
    Oct 14, 2011 3:54 AM in response to Tom Wolsky

    Video playback puts a premium on hard drive performance, but not on RAM. Depending on the format it may also require a lot of computer processor power. Native H.264 pushes the CPU for playback. Optimizied meia will be much larger, but requires little from your computer for editing, but high performance from your media drive.

  • by innocentius,

    innocentius innocentius Oct 14, 2011 7:13 AM in response to churchillstudios
    Level 4 (1,885 points)
    Oct 14, 2011 7:13 AM in response to churchillstudios

    This will not help, but I wonder why on earth my antique machine, Mac Pro 1,1 (2006) can handle FCPX with any problems, not screaming fast but smooth and reliable. And brand new models have problems. I can not understand this. Thre must be serious flaw in the FCP X construction.

  • by 370zster,

    370zster 370zster Oct 14, 2011 2:08 PM in response to churchillstudios
    Level 1 (0 points)
    Oct 14, 2011 2:08 PM in response to churchillstudios

    I've read a lot of good advice on these forums.  Unfortunately nothing has helped.  I purchased Final Cut Pro X and kept getting crashes while skimming/scrubbing through video.  I've tried many settings including turning off back ground render.  I installed 8GB of ram in my Macbook Pro.  This weekend I will install Tiger (at another's advice) to see if that will stop the beach ball.   I must say that iMovie is far more stable than Final Cut Pro X right now.  As a matter of fact.  I've never had a crash in iMovie.  I guess I should up grade that...  lol.  

     

    Hearing the good things about earlier versions of Final Cut Pro makes me wish I had of shelled out the cash then.      I'm hoping that Apple is working on a solution to the software issue.  Right now it just sits on my machine taking up space.   

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Oct 14, 2011 2:34 PM in response to 370zster
    Level 10 (118,408 points)
    Apple TV
    Oct 14, 2011 2:34 PM in response to 370zster

    Tiger does not support FCP. You need a late version of Snow Leopard as the minimum requirement.

  • by montywent,

    montywent montywent Oct 14, 2011 5:35 PM in response to 370zster
    Level 1 (0 points)
    Oct 14, 2011 5:35 PM in response to 370zster

    I've had trouble, but I've been getting by, but consider most of my projects are 1 hour plus of footage cut down to 7 to 12 minute projects. BUT I AM DONE.

     

    I hate apple, their stupid file management and how poor this new system is.

     

    I'm pc and I guess I always will be.

     

    I'm aiming for a nice pc laptop and Sony Vegas...Everything I read about Vegas reads YES. I think its a player in the shadows.

     

    Monty

  • by 370zster,

    370zster 370zster Dec 12, 2011 3:44 PM in response to churchillstudios
    Level 1 (0 points)
    Dec 12, 2011 3:44 PM in response to churchillstudios

    There was an Apple update or patch in October 2011 that fixed the spinning beach ball and the crashes on Final Cut Pro X.  The patch was for 2010 Mac Pros that were assembled in mid 2010.  Before the patch came out I upgraded my memory from 2GB to 4GB.  The upgrade in memory didn't help the crashing.  Apple's latest patch solved the issue.  Here are the step that I took before Apple's patch came out:

     

    Uninstalled, reinstalled Final Cut Pro X (several times)

    Upgraded from Tiger to Lion  (still same issue of crashing)

    Increased/upgraded ram from 2GB to 4GB  (still crashed and system froze with a black screen)

     

    Downloaded  Gfxcardswitching program from CNET.com  This helped slow the amount of crashes on Final Cut, but only enough to make me madder. 

     

    Apple addressed the crashing with a 50mb update and Final Cut Pro X runs like a charm.    wiping tears from my eyes.... 

  • by kevinfromspringfield,

    kevinfromspringfield kevinfromspringfield Dec 12, 2011 4:25 PM in response to churchillstudios
    Level 1 (0 points)
    Dec 12, 2011 4:25 PM in response to churchillstudios

    We've been evaluating Avid and Adobe for three to four weeks. After losing 1.5 hours to the spinning beachball today that was the straw that broke the camel's back and so we spent money we didn't want to and pulled the trigger on Adobe's Production Premium suite. Is it possible to get a refund from Apple after six months?

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