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Itunes 10.5 keeps opening on its own

8300 Views 30 Replies Latest reply: Jan 31, 2014 2:03 PM by TallBearNC RSS
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blkflcon Calculating status...
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Oct 14, 2011 8:09 PM

Just got Itunes 10.5 to work correctly, store wasn't working.  Now Itunes opens on its own.  using windows 7 64 bit. Anyone have any suggestion?

Windows 7
  • ktsi Calculating status...
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    Oct 17, 2011 12:24 AM (in response to blkflcon)

    Having the same problem. Every time I start up my laptop or PC itunes 10.5 opens its own. I close it but after a few minutes opens its own etc. Any suggestion ?

  • Warrior349 Calculating status...
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    Oct 17, 2011 5:02 AM (in response to blkflcon)

    I'm having the exact same problem as well, I'm wondering if its somehow related to the new wifi sync abilities with my iPhone even though my iphone isn't trying to sync when the program randomly opens? I also have Windows 7 64-bit

  • andrewfromplano Calculating status...
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    Oct 17, 2011 6:11 AM (in response to blkflcon)

    Same here.  I shut it down, it opens moments later. 

     

    thanks

    Andy

  • Troyboy85 Calculating status...
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    Oct 17, 2011 5:23 PM (in response to blkflcon)

    As bad as it sounds, I am glad that someone else is having this problem and not just me. I also have the problem of my iPhone 4 try's to sync wirelessly even when not plugged into power. And I can't seem to find a resolution.

  • mdreynolds0610 Calculating status...
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    Oct 18, 2011 11:28 AM (in response to blkflcon)

    it must have something to do with the iCloud and wifi sync. i updated my iTunes to 10.5 on my win7 x64 last week, it was not opening on its own randomly until i set up iCloud sync and backups today.

  • ituneskipper Calculating status...
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    Oct 18, 2011 11:48 AM (in response to blkflcon)

    I killed the "ituneshelper.exe" process and itunes hasn't reopened yet.    This is new to me as well with itunes 10.5 and Win7 x64.

  • mdreynolds0610 Level 1 Level 1 (0 points)
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    Oct 18, 2011 11:49 AM (in response to blkflcon)

    For what it's worth, I think I GOT IT! it appears to be the "Find My iPhone" in the iCloud settings. iTunes was opening up every few minutes on me. I turned that ONE feature to OFF, and iTunes on my 64 bit platform has not opened up since.

    iCloud backup and sync are on for my other features like contacts, calendar. Just turned the Find My iPhone off and iTunes is behaving now. Hope they fix that soon, I would rather have that turned on.

  • mdreynolds0610 Level 1 Level 1 (0 points)
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    Oct 18, 2011 12:01 PM (in response to ituneskipper)

    itunes helper is running at startup in msconfig. if killing that process worked for you, you could verify by restarting the computer. ituneshelper will be running again in taskman after you log in.

    if you do want to kill it from running at startup go to start select run and type msconfig. in the startup tab, find it on the list and check it there to not run, and reboot again.

    I thought in my last post that the Find my iPhone shutting off might fix it. but after i rebooted, a few min. later iTunes opened again. so i am going to try the above here too. disable the iTuneshelper from running at startup. and reboot/try again....

  • mdreynolds0610 Level 1 Level 1 (0 points)
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    Oct 18, 2011 12:33 PM (in response to ituneskipper)

    So far, the disabling the iTuneshelper process in msconfig seems to have done it. half hour now since reboot and iTunes has not auto opened.

    NOTE though, that with that process disabled, if you have iTunes set to launch when you connect your iPhone to the PC, it does not seem to auto launch that way anymore. you can open iTunes manually no problem though, and/or connect the iPhone and open iTunes manually. sync, backup, check for updates all worked ok for me too, and NO instances of the iTuneshelper came back up in taskman at any time!

    i'm going to leave it like that until they post an update. seems to work ok...

  • ktsi Level 1 Level 1 (0 points)
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    Oct 19, 2011 12:24 AM (in response to mdreynolds0610)

    Mdreynolds0610, Firstly many thanks, but why so inconvenience procedure !!!

    The bug is theirs and have to immediately fix.

  • heiber Calculating status...
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    Oct 19, 2011 7:58 AM (in response to blkflcon)

    I am having the same problem.  iTunes starts immeidately after logging in.  Also, I am having problems with synching taking a very long time or hanging.  Especially with the backup step. Have had to kill iTunes many times because it was not responding.

  • mdreynolds0610 Level 1 Level 1 (0 points)
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    Oct 19, 2011 8:50 AM (in response to heiber)

    heiber, that sounds more like the 10.5 install corrupted. i would uninstall and reinstall itunes. apples servers were hit pretty hard on the 10.5 and iOS update for several days, it would not be impossible to have a corrupt install...

  • ktsi Level 1 Level 1 (0 points)
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    Oct 19, 2011 11:17 PM (in response to mdreynolds0610)

    I unistalled and reinstalled itunes 10.5 but still the problem (in desktop with windows XP).

  • mdreynolds0610 Level 1 Level 1 (0 points)
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    Oct 20, 2011 5:30 AM (in response to ktsi)

    ktsi, disabling the helper service in msconfig worked for win 7 64 bit platform. not sure if others with XP are having your issue. good luck!

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