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Missing iCloud Confirmation Email

9944 Views 33 Replies Latest reply: Feb 5, 2014 6:55 AM by melodyemergency RSS
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slashmobile Calculating status...
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Oct 13, 2011 6:51 AM

When I try to activate iCloud on iPad or iPhone or MacBook, I never get that email from apple for confirmation. What can I do about it? Same with Facetime!

  • martinms Calculating status...
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    Oct 13, 2011 7:37 AM (in response to slashmobile)

    Same issue here

  • jasonpbyu Calculating status...
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    Oct 13, 2011 8:21 AM (in response to slashmobile)

    same here. their systems page says this issue is fixed... but its not

  • LeCoprin Calculating status...
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    Oct 13, 2011 8:39 AM (in response to slashmobile)

    Same here also, I have tried from appleid.com,iphone, macbook and haven't received any email yet. Maybe only servers are busy...

  • judiefromfortrose Calculating status...
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    Oct 13, 2011 8:48 AM (in response to slashmobile)

    Should I be reassured that I'm not alone?  Paid my 5p a minute to Apple this morning to be told that there was a backlog in sending out confirmation emails but she wasn't able to tell me how long I'd have to wait.  It's been nearly 24 hours so far.

  • stephenfromeverywhere Calculating status...
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    Oct 13, 2011 12:56 PM (in response to judiefromfortrose)

    I'm sure this is not a backlog problem.

     

    See a post I put up a few minutes ago - in short my primary email will not send a verification, but I added an alternate and received the verification mail in 3 SECONDS.  So there is something about your apple id and mine that is killing the sending of the verificaton email.  That's what I think, anyway.

     

    Regards,

    Steve

  • leeann827 Calculating status...
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    Oct 13, 2011 6:09 PM (in response to stephenfromeverywhere)

    I agree Steve. My email provider is Cox. I remember when I got my first iPhone verifying my email address was a problem back then.  An apple store employee told me then that verifying with cox was an issue a lot of the time. Support told me today to wait 24 hours but I will be surprised if anything changes.

  • JohnAxel Calculating status...
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    Oct 14, 2011 1:47 AM (in response to slashmobile)

    Me too. Never getting any confirmation email. Tried now for two days but I never receive any. Also can't get a confirmation when signing in at appleid.apple.com... Seriously!

  • judiefromfortrose Level 1 Level 1 (0 points)
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    Oct 14, 2011 1:52 AM (in response to slashmobile)

    Changed my email address and signed in immediately with no need for a confirmation email.  Definitely not a problem with back log.  However, now my icloud email address isn't my main email and I see no way to fix that or change it.  Bring on the bug fixers for this OS.

  • trwagner1_IND Calculating status...
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    Oct 14, 2011 6:06 PM (in response to judiefromfortrose)

    Same problem here.  Try to add iCloud, just always says check email, I check email, never receive the confirmation email.

  • robertfromrancho viejo Calculating status...
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    Oct 14, 2011 8:33 PM (in response to trwagner1_IND)

    I got the same problem here .. its been about 4 hours now .. i called Apple Care .. seems the servers are a little overloaded. 

  • JohnAxel Level 1 Level 1 (0 points)
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    Oct 14, 2011 11:23 PM (in response to slashmobile)

    I don't think the problem is overloaded servers. I tried my standard email address for two days but it wouldn't work. Then I tried changing it (at appleid.apple.com) to another one and immediately I got the confirmation email. Unfortunately there seems to be a problem on the Apple servers somewhere since I cannot change my email back to my standard one - it simply will not save the email address. It's NOT that I don't get a confirmation email it's that Apples servers determines there's something wrong with my email and refuses to even save it. I can't exit the page without it asking something like "you've not saved your changes, would't you like to?" and of course I click "Yes" (or "Save" perhaps) but it won't save. It will continue to ask that until I just close the window instead.

    No idea what's up with Apples servers of course - but it's not that they're overloaded since my backup email got the confirmation within 10 seconds. Too bad I'm not allowed to use my email address of 8 years. No reason why and I'm not given an error or anything.

     

    Please. Fix. This. Thank you.

  • chaserivx Calculating status...
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    Oct 15, 2011 9:13 AM (in response to slashmobile)

    I clicked to resend confirmation email numerous times...I was told that the server was busy.  Finally it is saying that apple resent the confirmation email...but I'm not seeing anything in my inbox.

  • COKITO PAPÁ Calculating status...
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    Oct 15, 2011 9:49 AM (in response to slashmobile)

    You can try to login to AppleID site and edit your conflicted email adress changing it with other one of yours, then try to verify that new email address, it worked with me.

     

    go to:  https://appleid.apple.com/en_US/

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