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iCloud - Cannot Load mail

9845 Views 75 Replies Latest reply: Feb 29, 2012 12:06 AM by Matthew Elliot RSS
  • Jozie Level 2 Level 2 (155 points)
    Currently Being Moderated
    Oct 13, 2011 8:41 AM (in response to Saint322)

    Me too Saint.  I figure there are so many of us here in the same position that it must be Apple and not something I've screwed up, so plan on waiting it out and using my iPad and iPhone in the meantime.

  • kokseng Calculating status...
    Currently Being Moderated
    Oct 13, 2011 11:25 PM (in response to mft4u2008)

    This works for me on on Mac, iOS 5 (iPad, iPhone).

     

    iCloud web mail still breaks.

     

    However, it takes unusally long time to down load mail. Looks like the server infrastructure are not taking the load well.

     

    Well, in the least, this iCloud.com thing still has a way for us to get mails with some tweaks. Poor BB folks, they are out ofluck!

  • Paul Livingstone Calculating status...
    Currently Being Moderated
    Oct 15, 2011 4:27 AM (in response to Diggers30)

    I'm having similar problems here. Unable to access web version of iCloud mail at all (everything else works fine).

     

    On my Mac:

     

    Address Book, Mail & iCal all sync with iCloud perfectly.

     

    On my iPhone:

     

    Contacts, Reminders, Calendar sync ok... Mail does not. It eventually times out and says that my login or password details must be incorrect (even though it's the same credentials being used for contacts, reminders and calendar, and they work fine).

     

    On the web:

     

    I can access everything except Mail.

     

    A pretty frustrating experience overall.

  • Jozie Level 2 Level 2 (155 points)
    Currently Being Moderated
    Oct 15, 2011 4:30 AM (in response to Paul Livingstone)

    To add to my post above:  Shortly after I posted, everything started to work fine and Mail has continued to be fine both online and in Mail.app  I have moved across 2 more MobileMe accounts to iCloud with no problems.

     

    I've come to the conclusion that it is best to move to iCloud at times when the servers are in low demand.  So first thing in the morning, in the UK, whilst most of the US is asleep.  Today is Saturday and the first weekend since the release, so I think a lot of people have probably put off making the move until the weekend and perhaps now is a peak time again. 

     

    It will all come right, but you do have to wait and have patience.

  • mft4u2008 Calculating status...
    Currently Being Moderated
    Oct 15, 2011 4:38 AM (in response to kokseng)

    Glad yours is working. Mine has not worked correctly since I migrated on Wednesday.  iCloud works fine for bot Macs. Can't access my mail on the web sight & for my iPad & iPhone had to find a work around using imap.mail.me.com to receive my mail on those devices & another's mail server for the smtp server to send mail.

  • guy170 Calculating status...
    Currently Being Moderated
    Oct 15, 2011 4:12 PM (in response to Diggers30)

    I have the exact same problem. Its crazy that this has not been dealt by apple already.

  • rallred Calculating status...
    Currently Being Moderated
    Oct 17, 2011 7:28 AM (in response to Diggers30)

    Still having the same issue...Screen Shot 2011-10-17 at 10.28.08 AM.png

  • Paul Livingstone Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 18, 2011 1:02 AM (in response to rallred)

    Same here. 5 days and counting, Apple! This isn't exactly filling me with confidence in the iCloud service.

  • kokseng Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 18, 2011 1:19 AM (in response to rallred)

    Just check ; mail application on icloud.com is still down.

     

    When MobileMe was lauched, it had instability problem ; iCloud.com is not much better. 

     

    The Apple engineers are probably too busy playing with Siri now.

     

    Someone should ask Siri whay iCloud.com is having problem with mail :-)

  • Paul Livingstone Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 18, 2011 3:49 PM (in response to Paul Livingstone)

    My iCloud mail is now working... seems like Apple have fixed it. Yay!

  • mft4u2008 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 18, 2011 4:21 PM (in response to Paul Livingstone)

    Lucky you, mine is still not working

  • mft4u2008 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 18, 2011 4:21 PM (in response to rallred)

    Same here

  • rallred Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 18, 2011 4:26 PM (in response to mft4u2008)

    Phone call and chat today with support. I've now been "escalated" and should expect someone to contact me within 48 hours...

  • kokseng Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 21, 2011 11:32 PM (in response to kokseng)

    9 days - icloud.com mail still does not work.

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