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Valid Apple ID but not iCloud account

13816 Views 10 Replies Latest reply: Sep 4, 2012 8:33 AM by qetzaq RSS
cclloyd Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 15, 2011 12:08 PM

When I try to log in to the iCloud control panel, it says

"Your Apple ID is valid, but not an iCloud account."


How can I set it up to be an iCloud account?  Prefablely without my iPod.

iCloud, Windows 7
  • qetzaq Level 1 Level 1 (70 points)
    Currently Being Moderated
    Oct 15, 2011 4:30 PM (in response to cclloyd)

    Are you using an ID? You cannot use other Apple IDs like


    Here is a tip

    this is on a mac but maybe it helps to point in the right direction

  • qetzaq Level 1 Level 1 (70 points)
    Currently Being Moderated
    Oct 18, 2011 10:09 AM (in response to cclloyd)

    As I said, you cannot use a Gmail address as Apple ID for iCloud. That's why you get this error message.


    You should create a new Apple ID (here: ) which is an address in the form of and use this for the cloud.

    For your store purchases you can continue to use your Gmail ID.

    And read this support item about where to set up which ID:

  • qetzaq Level 1 Level 1 (70 points)
    Currently Being Moderated
    Oct 19, 2011 10:14 AM (in response to cclloyd)

    I'm sorry cclloyd, I don't seem to understand.


    Does reject your new ID? Then I don't know how to help. Maybe someone else here knows or search in this forum or mail Apple support.


    Or are you using an old MobileMe ID? Then you have to move your account to iCloud. Login to MobileMe and go to

  • thundernugget Calculating status...
    Currently Being Moderated
    Dec 15, 2011 8:28 AM (in response to qetzaq)

    I have also made an account with but it still says its a valid account but not an icloud account?

  • WhoFlungPoo75 Calculating status...
    Currently Being Moderated
    Dec 23, 2011 12:01 PM (in response to qetzaq)

    I'm currently using a Apple ID that has been in use for years for all things I do Apple.  I recently discovered the same error message on my Desktop "Cannot Sign Up: This Apple ID is valid but is not an iCloud account" after setting up iCloud on my iPhone and also logging into  However, when I setup iCloud on my Macbook all things went well.  What would cause two identically configured Lion 10.7.2 machines to give an iCloud setup error on only one? 

  • Calculating status...
    Currently Being Moderated
    Jan 23, 2012 3:28 PM (in response to cclloyd)

    I have the same issue.  Attempt to login using my email from my own registered domain and gmail account.  Attempt to setup a, or and it tells me that I can not.


    I've spent over an hour reading other post of ppl having issues with Windows trying to use the icloud.  I just wanted easy access to my music. 


    Looks like I'm going to stay a PC user.

  • isabellemullen Calculating status...
    Currently Being Moderated
    Sep 3, 2012 12:07 PM (in response to cclloyd)

    I have the same problem. When I try to set up an account it tells me that the entire MobileMe website is closed. I have a new PC and I'm just trying to transfer my music using the icloud so when I can use this laptop to add new music onto my ipod without erasing it. My old laptop's usb port doesn't work anymore so I have no way of using that to still sync new music or even charge my ipod. I've been going round in circles for hours now re-signing in and veirfying emails and trying to make it work!!

  • qetzaq Level 1 Level 1 (70 points)
    Currently Being Moderated
    Sep 4, 2012 8:33 AM (in response to isabellemullen)

    Hey isabellemullen, it seems to me you have an old apple ID which is not a address, right?

    If so you have to set up iCloud with a new address.

    For store purchases your, old ID can still be used.

    Here is the support document how to do this: (the link in the middle "Using one ID for cloud and one for store").


    But read this first:

    To get your music library from old PC to new PC you don't need iCloud. If you have a functioning port or a recent backup on an external drive or if you have everything on your iPod.

    - transfer purchases from iPod to new PC

    - backup on external drive and restore on new PC

    You could also connect the PCs in a home network (ethernet cable) and move the whole library directly.


    Wether you move the library or re-download via cloud, don't forget this:

    - authorize new PC, deauthorize old PC


    I hope you can manage, it's not so easy.


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