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How to change iCloud email address?

879497 Views 382 Replies Latest reply: Apr 11, 2014 5:28 AM by Teresiachase RSS
  • eitakkt08 Level 1 Level 1 (0 points)
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    Oct 15, 2011 8:21 PM (in response to Highlordkram)

    I had the same issue and figured it out! You need to go to the actual apple id page online and change the email address through that. Then go back to your phone, delete the icloud account, and when you sign up again it will have the right email.

  • chris_in_cloud Calculating status...
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    Oct 15, 2011 11:40 PM (in response to eitakkt08)

    Still, in the Apple-ID webpage I can't find any place to change my iCloud email address.  The only thing I could change is the apple ID which should be my personal email address...

     

    Anyone could tell me:

     

    1) why deleting the iCloud account does work with some people?

    2) why some people seem to be able to change their iCloud email address online?

    3) is it possible to delete the iCloud account online?

     

    I am in this mess for some time now... so any significant help would be greatly appreciated.

  • Kelly703 Calculating status...
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    Oct 16, 2011 5:41 AM (in response to chris_in_cloud)

    Hi Chris.  The way that it worked for me was to have my apple ID and iCloud email address to be one in the same. For example, my apple ID AND iCloud ID we're both a hotmail account that I no longer use. So I went to apples website and changed my ID (which was the old email address) to my current email address.  Then, I went to my iPhone and used Matt's solution of selecting delete account under iCloud in settings. Then, you go back into iCloud in the same place under settings and your new email address will show up as whatever email address you edited on your apple ID.  I hope that makes sense and I hope it helps. Good luck.

  • katie49 Level 1 Level 1 (0 points)
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    Oct 16, 2011 7:44 AM (in response to Highlordkram)

    You have to go to my apple ID, sign in with your old information, then you can change your e-mail address.  You will have to check your e-mail because you have to verify your new e-mail address.  Once you have your e-mail address updated, you can go in and (if the old icloud e-mail is still there, delete that account) set up your icloud by signing in with your new apple id (e-mail address).... note that you will have to update the e-mail address for signing into other area such as game center, itunes, and other apple websites associated with your apple ID.

     

    My Apple ID is where you can manage your apple account and can be accessed here:  https://appleid.apple.com/

  • skyblu263 Level 1 Level 1 (0 points)
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    Oct 16, 2011 9:37 AM (in response to Matt Curtis)

    Matt's post works perfectly. I just tried it and it fixed the issue. If anyone is still having problems, just try again. Go to settings, then click iCloud, then scroll all the way to the bottom and delete account and select keep on iPhone, go back into it and it lets you change your email address. Again, I just tried it and it worked perfect.

  • skyblu263 Level 1 Level 1 (0 points)
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    Oct 16, 2011 9:38 AM (in response to Matt Curtis)

    Matt's post works perfectly. I just tried it and it fixed the issue. If anyone is still having problems, just try again. Go to settings, then click iCloud, then scroll all the way to the bottom and delete account and select keep on iPhone, go back into it and it lets you change your email address. Again, I just tried it and it worked perfect.

  • skyblu263 Level 1 Level 1 (0 points)
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    Oct 16, 2011 9:44 AM (in response to Highlordkram)

    Seriously everyone, deleting the your iCloud on the phone works!!

    Matt's post works perfectly. I just tried it and it fixed the issue. If anyone is still having problems, just try again. Go to settings, then click iCloud, then scroll all the way to the bottom and delete account and select keep on iPhone, go back into it and it lets you change your email address. Again, I just tried it and it worked perfect.

     

    It doesn't mess up anything! JUST IN CASE THIS HELPED ME....Go to Settings, then Store, then change your Apple ID. THEN go to iCloud, delete account (keep on iPhone) and sign back in. It's possible it's not working for some of you because your Apple ID is still the old email address.

     

    Let me know if this helps!!

  • JulieF Level 1 Level 1 (0 points)
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    Oct 16, 2011 9:04 PM (in response to Matt Curtis)

    This worked for me. I deleted the account and then, after setting up my new apple ID at appleid.apple.com, went back to settings > icloud and used my new apple id

  • eBryan Calculating status...
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    Oct 17, 2011 7:57 AM (in response to JulieF)

    Deleting the icloud account and setting up a new one worked after I changed your appleid at appleid.apple.com and 'Manage my account'.

  • DerKrieger Calculating status...
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    Oct 17, 2011 9:04 AM (in response to Highlordkram)

    All, changing your Apple ID isn't a "solution". It's at best a workaround . If you change it then you have to make additional changes to your iTunes account to support the new ID.

  • juliefarr Calculating status...
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    Oct 17, 2011 12:33 PM (in response to DerKrieger)

    It depends on what the problem is. If you entered a test, or incorrect, apple id in setting up iCloud, then it's a solution. But I agree, that it doesn't solve the problem of having an apple id which is NOT an email address because iCloud requires an apple id with an email address.

  • TeNw81 Level 1 Level 1 (0 points)
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    Oct 17, 2011 1:48 PM (in response to DerKrieger)

    Derkrieger- I agree, there should be a proper fix for this without creating a new appleid.

  • christianfromnorway Level 1 Level 1 (0 points)
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    Oct 17, 2011 2:38 PM (in response to Highlordkram)

    The best way to do this in my case was to go to the iCloud website and go to the Mail app. There I went to preferences and to the adresses tab. There I made an alias @me adress, and bob's ur uncle

  • Andrew S. Cohen Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 17, 2011 3:33 PM (in response to TeNw81)

    If you create and change your Apple ID to a new ID will this impact your previously purchased music, apps, movies, etc?  I was under the impression that purchases were tied to the Apple ID.

     

    I had a .mac Apple ID from an old .mac email address but when I stopped paying for MobileMe I switched the email for the ID to my gmail account.  When I set up iCloud on iOS5 I was prompted to select a new .me email.  I did however cannot send or receive mail as I continually get an incorrect user name or password error message.

     

    -a

  • Sphinx_P Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 19, 2011 6:21 AM (in response to Highlordkram)

    I don't know if uve figured this out yet but here's your answer, your @me.com email address is easy to find right on your device. Just click settings, then press mail,contacts,calendar then press on your iCloud account and on the next page at the top of your screen you will have your original email account which is tied in with your new iCloud account, click that and go down to the bottom of the page and theres your @me.com email address.

     

    Hope this helps

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