2 Replies Latest reply: Oct 19, 2011 3:16 AM by Michael Bratley
Michael Bratley Level 2 Level 2 (185 points)

Hi, when my brother sends me a message (both running iOS 5) the number that the iMessage appears from is different to his normal SMS number. Why would this happen and where does this other number come from? Is it that his Apple ID has an old phone number associated with it? Thanks for any help.

  • 1. Re: iMessage From Different Number
    G3R3N Level 1 Level 1 (0 points)

    Same thing here. Message settings show the alien number but it can't be manually changed.

    We're assuming when porting your number from one carrier to another, if syncing with the temp number active on your SIM card, it may just save that number into your Apple ID.

     

    Might be worth logging into your account on iTunes and checking what details it has about you and then re-syncing

  • 2. Re: iMessage From Different Number
    Michael Bratley Level 2 Level 2 (185 points)

    Checked out iTunes, and the number that iMessages were being sent from was not on the account. However, we switched off iMessages on the iPhone, logged into iTunes and changed the contact number from a landline number (that was there) to the correct mobile number, and then switched iMessages back on. It is all working as expected now.