1 2 3 Previous Next 37 Replies Latest reply: Sep 21, 2013 8:48 AM by hexybogiebama Go to original post
  • 15. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    Adam Getliff Level 3 Level 3 (820 points)

    You have to move your exisitng account. If you try and log in as new then it will think you are trying to set up a new account.


    Go to www.me.com/move THEN login to iCloud.

     

    If it doesn't like your account log in first time with @me.com, then try it with @mac.com

     

    If you have created a trial account and logged into iCloud then log OUT before going through the move process with the MM account you want to move.

     

    I did three this weekend without any issue following the above.

     

    A

  • 16. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    S.Kay Level 1 Level 1 (10 points)

    I could continue going to www.me.com/move a hundred more times than I already have, but it will always require my comcast login now, which can not be changed.

     

    Droves of people are going to continue coming here with this issue until Apple puts "Use your MobileMe login if you have one" above the iCloud setup.

  • 17. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    brianfromfuquay varina Level 1 Level 1 (0 points)

    I may have resolved this (at least for my situation), won't know for sure until I can see if icloud is working on all my devices (mac, iphone, ipad).

     

    On my mac, I deleted the icloud account that had been started.  It warned me that it would remove everything.  Then I went back to the icloud preferences panel and started anew.  This time, it accepted my username.me account identity. 

     

    I think that my problem might have been that in my first try, the icloud preferences pane defaulted to my itunes identity (which is not a .me identity). Honestly, I don't remember if it defaulted to that identity, or if I entered it.

     

    Once my itunes identity was partially implemented, the icloud preferences pane would not let me proceed with my .me account, which I wanted to use because I was/am an active Mobileme user.  FYI, mobileme users get extra storage until June 2012.

  • 18. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    Adam Getliff Level 3 Level 3 (820 points)

    We appear to have several questions on the go at once in this thread. The original post said about a .me account.

     

    It would assist in providing a useful response if a new issue could be raised in a new question.

     

    A

  • 19. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    S.Kay Level 1 Level 1 (10 points)

    Well, I just deleted my iCloud account on my iPhone and made my @me account. But on my Mac it says I still have the other one and that it is my primary account. This is a huge, huge, huge mess!!!!!!!

     

    Can someone at an Apple store fix this if I supply my login info? I've had it with going around in circles.

  • 20. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    S.Kay Level 1 Level 1 (10 points)

    On my mac, I deleted the icloud account that had been started.

    Where? I see no option to delete my iCloud account on my Mac — I only see that in iOS.

  • 21. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    Adam Getliff Level 3 Level 3 (820 points)

    I'm not sure how it's a huge mess.

     

    Surely it makes sense to use your primary account (your words) as your iCloud account? That way your content is synchronised. The only reason you would want a separate iCloud account is if for some reason you wanted a different account to sync different content, and, IMHO, that way lies madness.

     

    Decide which account you want to use, and stick with it.

     

    I would suggest that the primary MM account you had on your Mac is migrated to iCloud and that ID is then used.

     

    A

  • 22. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    S.Kay Level 1 Level 1 (10 points)

    On my mac, I deleted the icloud account that had been started.

    Where? I see no option to delete my iCloud account on my Mac.

  • 23. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    johnfitz Level 1 Level 1 (0 points)

    Brian the mac is not the issue here (or maybe thats the answer), its the devices that already use itunes as its connection to apples servers. My phone4 and my ipod touch 4g has work related information and i do not want to risk losing it, and it is also interesting that in my case my gmail calendar is now showing up in the icloud calendar app. I never asked it to link those accounts. A couple of posts earlier in the thread also shows the apple advice referring to calendar, mail, contacts, and bookmarks, when logging in, as they obvioulsy knew it was going to cause confusion.

     

    Using a MobileMe account with iCloud

    If you have a MobileMe account (you have an email that ends in @me.com or @mac.com), you should enter your MobileMe email address when prompted for your Apple ID. This will set up MobileMe mail, contacts, calendar, and bookmarks on your device. This is also an important step for moving your MobileMe account to iCloud.

     

     

    How did you delete icloud from the mac?

  • 24. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    Adam Getliff Level 3 Level 3 (820 points)

    System Preferences

     

    iCloud

     

    Log Out

  • 25. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    S.Kay Level 1 Level 1 (10 points)

    Surely it makes sense to use your primary account (your words) as your iCloud account? That way your content is synchronised.

    Not my @me mail.

    The only reason you would want a separate iCloud account...

    Who said I want a separate iCloud account? I'm trying end up with ONE account with my MobileMe login.

    Decide which account you want to use, and stick with it.

     

    Great idea. I guess I'll stick with the one with no mail (which is both of them).

    I would suggest that the primary MM account you had on your Mac is migrated to iCloud and that ID is then used.

    Great. So I still have no @me ID, no @me mail, and no access to my @me account. So why is there an iCloud support community?

  • 26. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    bueller327 Level 1 Level 1 (0 points)

    I concur!  I am in the exact same boat.  I updated my iPhone first and it starts with telling me to create a NEW .me address.  Not to input any existing info. I did as I was told, and now have spent four days trying to recover.  To no avail.  My email, contacts and calendars accounts are cluttered, confused, and may or may not be backed up anywhere.  I can't tell what's connected to what at this point.  And whatever happened to my original MobileMe .me address and storage space??? And now my iTunes ID and the brand new .me ID are jumbled up from program to program.

  • 27. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    S.Kay Level 1 Level 1 (10 points)

    Adam Getliff wrote:

     

    System Preferences

     

    iCloud

     

    Log Out

    Logging out will not delete an account, thus allowing it to remain as a "Primary" account with no @me mail.

  • 28. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    Adam Getliff Level 3 Level 3 (820 points)

    I am really struggling to understand what the issue is here.

     

    I have tried to unravel multiple issues in this thread.

     

    I will try and keep it VERY simple.

     

    You don't need to actually DELETE the account, unless you want to use it again, and the bottom line is that you cannot do that. Once you have set up an iCloud or MobileMe account then it remains unavailable for a long long time.

     

    You simply don't have to use it again.

     

    If you wish to "remove" it from your Mac, then all you do is log out of iCloud on your Mac.

     

    The salutory lesson in all of this is to read the instructions before diving in and creating a new iCloud ID if you already have a MobileMe account you want to use.

     

    There is ample information in the MobileMe emails that members have been sent, there is also ample information in the iCloud pages.

     

    For furture reference S.Kay, it is considered good practice, and usually results in constructive responses to your problem, that new issues are raised in new topics. Piggybacking a related but different issue on another post is always going to be problematic.


    It is also helpful that accurate and complete information is given in the original post.

     

    Good luck with resolving your issues.

  • 29. Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?
    johnfitz Level 1 Level 1 (0 points)

    Re: iCloud telling me email is taken.  The email is my mobileme address.  What gives?

    17-Oct-2011 11:08 (in response to S.Kay)

    I concur!  I am in the exact same boat.  I updated my iPhone first and it starts with telling me to create a NEW .me address.  Not to input any existing info. I did as I was told, and now have spent four days trying to recover.  To no avail.  My email, contacts and calendars accounts are cluttered, confused, and may or may not be backed up anywhere.  I can't tell what's connected to what at this point.  And whatever happened to my original MobileMe .me address and storage space??? And now my iTunes ID and the brand new .me ID are jumbled up from program to program.

     

     

     

     

     

     

    Yes, thats about the size of it alright.