Currently Being ModeratedJul 19, 2011 5:51 AM (in response to colinfromsan antonio)
The first step in the update is a backup of the device.
Restoring that backup should restore the photos.
Unless the user somehow set up the device as new when updating, there is no reason for the pictures to not still be on the device after the update.
You are referring to pictures taken on the device, correct?
If you are referring to pictures that were synced to the device from your computer, simply resync them.
Currently Being ModeratedSep 11, 2011 1:01 PM (in response to colinfromsan antonio)
Same thing with me. By not having an auto sync of your device photos (only manual import into iphoto), Apple makes it very easy to lose all your photos. You assume they're backed up, especially when starting the update and selecting the backup device option on prompt. There are many threads on this. Unfortunately:
- restoring backups or resets generally do not work
- 3rd party software does not work
- Apple has no support for older devices unless you want to pay $30...
For all the years I've been an Apple customer, from when they were getting their a** kicked by microsoft in the 80's until now, their support has declined inversely with their profits. The fact that Apple hasn't FIXED THIS ISSUE-- in which iphones easily lose photos on updates -- is their fault by now.
So on the off chance anyone related to the corporation reads forums: GOODBYE APPLE. Time to try another device for less $. My 3g was losing wifi and battery life anyway. I won't your total lack of customer support and attention to basic issues like this one. Those photos were part of my life.
Currently Being ModeratedSep 11, 2011 3:24 PM (in response to Cheez12)
Wow... talk about taking absolutely no responsibilty for your own failure to take the pictures off your device.
Last I checked, it is up to the USER to manually pull pictures off of practically ever camera on the market. The iPhone is no different.
If you are incapable of or unwilling to ensure that your pictures are copied off the camera to your computer, then tough luck if they are lost.
Geesh... grow up and take some responsibility for being lazy and failing to READ the users guide which specifically states it is YOUR reponsibility to copy YOUR pictures to YOUR computer.
There is nothing for Apple to fix here... it is ultimately up to YOU to stop being dense and blaming others.
Currently Being ModeratedSep 11, 2011 3:33 PM (in response to colinfromsan antonio)
nah, you're just a troll ("dense" "grow up" "lazy"? really?) and you're wrong.
There is something they could fix, or there wouldn't be many, many threads over the years on this topic.
And get a real car.
Currently Being ModeratedOct 18, 2011 4:46 AM (in response to diesel vdub)
I backed up my photos from my iPhone 4 but have had in the past lost all data when the iTunes asked me to backup when I changed a setting on iTunes eg. add or remove a playlist. The problem is, I believe, is that iTunes makes a backup, which I believe works, but sometimes iTunes deletes the phone's contents during an update prior to installing new software/updates and then restores data from this backup.
If this update is successful but the reinstallation from the backup is incomplete, usually out of memory on the phone, then iTunes would reattempt the process by making another backup of the iPhone. THIS is where the problem lies! iTunes would overwrite the most recent (and up-to-date) backup with "incomplete" / newly half-restored iPhone . . . . hence you may find that 90% of your photos and SMS are there after the "improved" update. . .
Because of this I am so warry of sync or backup or update my i device. I did however make a backup in late Aug 2011. However, when I plugged in my iPhone on 14/10/11 to get the new update to IOS5. . . hence I have lost all precious photos inc new baby since Aug 2011. . . All SMS and contacts created after the Aug 2011 backup were also not restored.
Tip: Manually go to iPhotos and download photos and movies. Once these are secure. . . open iTunes and do what you need to do. . . photos, videos are too precious to trust anyone!
Currently Being ModeratedNov 16, 2011 9:24 PM (in response to sdu.cds)
I have a real tough one guys/girls. I have backed up my phone several times and it won't down load the videos. I am using icloud with photo stream, all mac/apple and for some reason when i usb my phone to the mac iphoto won't recognize the device. Photo share is on and all is working , and as we all know it does not take care of videos ( oh well ) and here is the good part,,, because my phone was full of pictures on the camera roll , i manually deleted all the pics as I some times do, not remembering that the videos have not been backed up for a while ( oh nooo! ) I lost all my videos of my kids cheer leading compition etc. etc. etc.
is there any where or way these vids are on my mac some where or in a trash file on my iphone .... HELP !!!
Mac intell, Ipad2, iphone4
thanks for any help you can ssend my way