Skip navigation

Push email does not work (iCloud)

211314 Views 947 Replies Latest reply: Dec 25, 2013 3:04 AM by gantenbeyn RSS Branched to a new discussion.
1 2 3 ... 64 Previous Next
marcwiegelmann Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 17, 2011 12:32 AM

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.

 

Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.

 

Any suggestions anyone?!?

 

Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

  • mr.prince Calculating status...
    Currently Being Moderated
    Oct 17, 2011 1:14 AM (in response to marcwiegelmann)

    I've been experiencing intermittent service from icloud since it was launched. At first, I had a problem sending out email from my @me.com account because the smtp server was down and now problem with push notification. I'm pretty sure its icloud coz my other email services are working just fine even if the mail app is not running in the background. 

  • matthiasfrombraunschweig Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2011 12:52 AM (in response to marcwiegelmann)

    The same problem:

     

    (1) close all apps in the background

    (2) restart your iOS 5 device

    (3) send an e-mail from another client

    (4) waiting for push mail

    --> it should work at this time (there is no mail.app in the background)

     

    (5) now open the mail.app on your iOS 5 device, and send it to the background

    (6) send an e-mail from another client again

    (7) waiting for push mail

    --> it works (with the mail.app in the background)

     

    (8) now close the mail.app completely (kill the app from running in the background)

    (9) send an e-mail from another client again

    (7) waiting for push mail

    --> it doesn't work

  • Christian Roux Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2011 10:26 AM (in response to matthiasfrombraunschweig)

    Exact same problem... it's like a ios 5 bugs.

     

    Apple support have not idea.

  • a_lexus Calculating status...
    Currently Being Moderated
    Oct 17, 2011 10:54 AM (in response to Christian Roux)

    That's right. it just doesn't work. I don't know if the Apple team already recognized it. The only thing I know is that it ain't working correctly and that's a pity.

     

    I hope Apple will do anything to leave us not alone with that problem.

  • side-burn Calculating status...
    Currently Being Moderated
    Oct 17, 2011 11:19 PM (in response to marcwiegelmann)

    Count me in as one of those with push not working.  Worked flawlessly with me.com and on iOS4 but so far, it just doesn't seem to be consistent.

  • Remediator Calculating status...
    Currently Being Moderated
    Oct 17, 2011 11:28 PM (in response to marcwiegelmann)

    Count me also. Symptoms are the same.

  • Morgan75 Calculating status...
    Currently Being Moderated
    Oct 18, 2011 1:16 AM (in response to marcwiegelmann)

    Same problem. In the first days when there's a problem with osx mail they work. Now mail on osx works and push on ios never works.

     

    I hope is a temporary issue or I want back my mobile me

  • Christopher Air Calculating status...
    Currently Being Moderated
    Oct 18, 2011 2:39 AM (in response to marcwiegelmann)

    Looks like its a bug with iOS 5 and iCloud at the moment. I to have an iPhone 4 and .me iCloud account that is hit or miss with pushing right now.

  • Mark Beech Calculating status...
    Currently Being Moderated
    Oct 18, 2011 2:56 AM (in response to a_lexus)

    I am also experiencing the same problem with my iPhone and iPad. My wife is also having the same problem. When you go into the mail app they download - just no notifications when they arrive!

     

    I hope that this gets sorted soon.

  • florian80 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 18, 2011 7:33 AM (in response to marcwiegelmann)

    Hi,

    I also got this Bug.

    Sometimes it Works Sometimes Not. There are also a Lot of Customer in different Forums who Claims this problem.

    Hope there will be a Solution soon.

  • maiklohse Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 18, 2011 7:43 AM (in response to marcwiegelmann)

    Same here, It DID work in the beginning. But now for about 2 days it stopped working. And I also cannot confirm that it DOES work with the mail.app running in the background. Only works for me when I OPEN the mail.app and it checks for mail.

  • luanscal Calculating status...
    Currently Being Moderated
    Oct 18, 2011 8:29 AM (in response to marcwiegelmann)

    I know this is NOT an aideal solution, but if you force-reset your device (or just turn it off and on again), the mail is pushed again for some time (mine worked for 4 days on the iPhone and 5 on the iPad).

  • chipfiev Calculating status...
    Currently Being Moderated
    Oct 18, 2011 8:51 AM (in response to luanscal)

    I'm seeing the same behavior, both with Google Sync and iCloud.

    One thing I've noticed is that, for me at least, restarting mail isn't enough some of the time...sometimes I have to restart it, kill it and restart it again.

     

    This does seem worse on my iPhone 4 than my iPad...maybe because I use my iPhone quite a bit more during the day so Mail gets stupid faster?

     

    I do hope all of these comments help Apple know there is a real issue here.

1 2 3 ... 64 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (46)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.