-
All replies
-
Helpful answers
-
Oct 17, 2011 10:24 AM in response to grahamfromnorth wilkesboroby MercuryComet,This problem is not restricted to AMD processors. My old IBM Thinkpad (Pentium IIIm) 1113 ghz was hit by this problem. It appears to be Apple QuickTime related. All mp3 and iTunes streaming radio playback are distorted beyond recognition. Music downloaded from the iTunes store seemed to play ok, but I did not check everything. The MP3s are good and playback fine in Windows Media Player and WinAmp. QuickTime can no longer play m4v videos that were playing fine before the upgrade QuickTime 7.7. There is video, but no audio.
Until Apple comes out with a fix, I downgraded to iTunes 10.4 32bit (Warning - all libraries and playlists must be rebuilt using this method):
- Copy My Music/iTunes folder to a safe location
- Control Panel - Add/Remove Programs - Uninstall iTunes
- Control Panel - Add/Remove Programs - Uninstall QuickTime
- Run CCleaner Registry Cleaner and restart (recommended)
- Download iTunes 10.4 from FileHippo.com (http://www.filehippo.com/download_itunes_32/10448/)
- Run iTunes installer
- Import music file containing mp3s (iTunes - File - Add File to library)
- Test playback of file.
- Download Quicktime 7.6 (http://support.apple.com/kb/DL762)
- Run QuickTime Installer
- Restore the files you saved in Step 1. Create & Copy folders from back-up file to the following folders.
- Automatically Add to iTunes
- Books
- Downloads
- Mobile Applications
- Music
- Podcasts
Restart iTunes and you should be back in business. If your iPhone is iOS 5, you will need to refrain from syncing until Apple sorts this out.
The above approach is worst case. I would be glad to hear if someone found a real solution to this issue.
-
Oct 17, 2011 1:20 PM in response to MercuryCometby contour_man,Maybe Apple thinks no one uses iTunes on an AMD XP/Intel Pentium III processor or older.
I have a Pentium III system in my closet. I'll toss iTunes 10.5 on it and see what happens. I will also try installing iTunes on a computer with a Celeron (socket 370) processor. I will then post the results went I'm done.
-
Oct 17, 2011 2:02 PM in response to grahamfromnorth wilkesboroby pponzo,Glad to see I'm not the only fool trying different configurations! ...lol
I also loaded itunes 10.5 on an old slot1 (P3,..SL3XL)...
No luck there either...
Still got robomusic...
Got it working on my wifes Acer Aspire 5100 (running W7 64bit).
as well as my other laptop...(HP Compaq 6710b, XP sp3)...
My only concern is that we might represent such a low volume of sales to Apple, that they may never correct this.
Get a Mac is their thought process....or a newer pc.
But until they correct this ,...I for one will NOT be buying an Apple product knowing I can't share music with one of my pc's..
Just my 2 cents...
-
Oct 17, 2011 5:44 PM in response to contour_manby contour_man,Here are the test results...
Pentium III (slot 1) - FAILED
Celeron (socket 370) - FAILED
I tested iTunes on the Celeron first. After I found that it had failed, I instantly knew that the Pentium III would also fail since both processors were made around the same time. When I tested the Pentium III, it too failed.
Audio works fine on my Dell Dimension (Pentium 4 @ 2.66 GHz) and my Acer Aspire notebook (Core Duo @ 1.6 GHz)
-
Oct 17, 2011 6:37 PM in response to grahamfromnorth wilkesboroby sebastien103,( windows XP SP3, AMD Athlon(TM)XP 1800+ ) = fail!!!, only stuff bought through istore plays fine.
Updated at the same time is a( Windows vista Intel(R) Core(TM) 2 Quad CPU Q6600 @ 2.4GHz ) = works fine
of course my girlfriend's crappy music is on the second P.C.. Anyway both our Ipods 4 were synced after the update on our respective computer and both work correctly.
-
Oct 17, 2011 7:11 PM in response to contour_manby ÐeadRunner,If the CPU type (AMD vs. Intel) is not the root cause, then what?
The age of the system?
CPUs and motherboards produced before a specific year?
I've read of users on Win7 affected by the issue, so I doubt the issue is the OS, but most affected users do seem to have older systems.
Ah. I think I've got it: single-core, 32-bit, processor architecture.
That must be the common thread between all those affected.
contour_man, was that Dell Dimension (the Pentium 4), 32-bit or 64-bit?
-
Oct 17, 2011 7:49 PM in response to ÐeadRunnerby contour_man,Dell Dimension is running 32-bit Windows XP, SP3. Processor is not capable of the 64 bit architecture.
Funny you mentioned this since I was researching the same thing earlier this evening. I didn't want to post that information right away since the Dell is working perfectly AND someone already mentioned that they were having the same problem on a Windows 7 64-bit system.
But it does seem to be IA-32 related, which is what all the AMD XP processors are.
I wonder if the early Pentium 4's (Willamette) are affected. My Pentium 4 is a Northwood.
-
Oct 18, 2011 12:04 AM in response to grahamfromnorth wilkesboroby sYGneth35,Well I myself am running windows Ulti - 64bit on a Intel i7 and my sound for all my video files is chopppy and the sound playback is incredibly slow. Such a nuisence :| I would uninstalll and put a older version back on but I just rented a movie. That I can watch with really bad sound thanks Apple
-
Oct 18, 2011 5:48 AM in response to sYGneth35by shin_shin,Ummm, something both of Pentium III and Athlon XP don't have is SSE2/SSE3 extension. Don't you think lack of SSE2/SSE3 cause this problem?
It looks like MacOS X relies on support of SSE2/SSE3. Apple might want to use same code between Mac and Windows. It is awful because that makes the reason they don't support old processors on some version.
-
Oct 18, 2011 8:27 AM in response to shin_shinby contour_man,I think shin_shin has found the answer to the problem. Take a look at this:
http://en.wikipedia.org/wiki/SSE2#Notable_IA-32_CPUs_not_supporting_SSE2
-
by LAOMUSIC ARTS,Oct 18, 2011 11:06 AM in response to grahamfromnorth wilkesboro
LAOMUSIC ARTS
Oct 18, 2011 11:06 AM
in response to grahamfromnorth wilkesboro
Level 1 (8 points)
iPhoneI have exactly the same gremlin here also !
-
Oct 18, 2011 3:44 PM in response to grahamfromnorth wilkesboroby jackfromny,Seems that most of the folks here and on simmilar threads that are having the same MP3 audio problems after updating to 10.5 are using windows XP like I am, also same thing happens with iTunes radio and unable to play movies (MPEG-4 Video) that have been in my library prior to the update. I have updated iTunes on another laptop (HP AMD Athlon II P340 Dual-Core 2.2 GHz 64bit windows 7 Home Premium Service Pack 1) and it was able to import MP3's and play them using iTunes with no problem. Also able to convert the files to AAC with no problem.
Problem with:
XP Home Edition 2002 Service Pack 3
mobile AMD Athlon XP-M (LV) 2200+ 1.26 GHz
-
Oct 18, 2011 3:53 PM in response to shin_shinby ÐeadRunner,bongo!
well done.
now to hope that all this deduction pays off in practical, tangible ways.
I can't use iTunes in the meantime at all myself, so I'll just sit by, wait and hope for a fix because I'm in no position to upgrade my current hardware at current.
kinda blows, but there you have it.
best of luck to all of us
-
Oct 18, 2011 4:13 PM in response to grahamfromnorth wilkesboroby pponzo,Not sure if my thought process is worth anything,...but
Has anyone tried running 10.5 on a pc with Iatkos or Kalyway installed?
To test properly,...it would need to be installed and tested on a KNOWN failing pc (old chipset)...
as well as a known good chipset..
This would at least identify the problem as being software or hardware related...
Just a thought...
-
Oct 18, 2011 10:01 PM in response to LAOMUSIC ARTSby LAOMUSIC ARTS,SOLVED !
shin_shin is right ! It´s the SSE2/SSE3 Standards compliant that are causing this error with older PC hardware,specially:
These CPUs implemented IA-32 after SSE2 was developed, but did not implement SSE2:
AMD CPUs prior to Athlon 64, including all Socket A-based CPUs; Intel CPUs prior to Pentium 4http://en.wikipedia.org/wiki/VIA_C3VIA C3;Transmeta Crusoe.
Everything works fine after following the downgrade instructions posted by
Thanks man ! You made my day !